Hatherley Manor

, Gloucester
3 star
Down Hatherley Lane GL2 9QA, Gloucester, United Kingdom
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extra special surprise The bathroom bath and shower
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Hatherley Manor reviews

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More Traveller reviews of Hatherley Manor

Reception staff polite but careless.
Booked the Hatherley Manor for one night during the week. My husband and I were there on business. We chose it as it looked one of the nicest hotels in the area. The reception were very friendly when booking, and also when checking in, we arrived about 2.15 pm. We were given a room practically at the other end of the hotel which wouldnt have been so bad if we hadnt gotten there only for the cleaning staff to tell us the room had not yet been cleaned. We then trailed back to reception and waited for them to allocate another room to... more
Bad experience
This hotel should be avoided at weekends, especially during the summer, when very noisy unsophisticated wedding receptions take place with music up to 1pm. Restaurant and bar prices totally over the top - captive audience. Not possible to open windows in downstairs rooms without serious security risk this results in hot stuffy rooms. Some rooms on first floor are remote and difficult to find. No lift. Acute shortage of twin bedded rooms. Restaurant dinner over cooked but breakfast OK. Nothing of practical use within walking distance. Only... more
Superb hotel in stunning countryside location
From the start of booking this weekend away with friends, the hotel staff could not have been more helpful, on booking the reception staff were so helpful, explaining the various room types available to us and offering to send out the brochure and more importantly directions on how to find the hotel, which is down a beautiful country lane. We arrived to a very warm welcome from the reception staff, and we were quickly shown to our rooms, they were not the biggest that we have stayed in, but they were warm and very comfortable and clean,... more
Excellent Hotel
My husband and held our wedding and reception at Hatherley Manor. All our guests commented on how beautiful the venue was, and on the excellent food and service provided. The day ran smoothly and went without a hitch. All staff at the hotel are very friendly and accomodating. The hotel has recently been refurbished and it now extremely stylish but still retains its historical charm, just with all the mod cons. We stayed in a superior room which was amazing, and out other guests who stayed the night were extremely impressed... more
Loved It
I had my wedding reception at this hotel. The staff were all lovely :) The food was A* value. It was all well presented and tasted great!! I can't fault any of the service that they provided us with. We stayed in the four poster suite- it was lush :) You should stay here without a doubt.
excellent Service
My husband and I have just returned from a five day visit to the Cotswolds, staying at Hatherley Manor (Macdonalds group). The excellent service and friendly manner of all staff, particularly receptionists and restaurant staff were refreshing and a credit to the hotel. The food in the restaurant, whilst not very varied or imaginative was well cooked and presented. Our upgraded room (234) overlooked the garden at the front of the hotel and the hills and fields beyond and was large enough to have held a party! (Should we have wanted to!) The... more
A wonderful hotel - cannot be faulted
My husband and I booked this hotel on lastminute for two nights. We were pleasently surprised when we arrived. The hotel has obviously been very recently refurbished and the public areas were immaculate. The decor is modern contempary, even though the external building is very old. We were there during two wedding receptions and numerous other functions. We were not disturbed by noise at any time. The breakfast menu was superb and we had a "three-course" breakfast both mornings. The room itself was clean and also modern... more
wonderful hotel
the hotel has just been refurbished and the rooms are superb. smart bathrooms, nice furniture nad new beds. the bar and lounge abd light and airy, the restaurant has just the right atmosphere for dinner. The staff are really friendly and helped us out with all our requests Highly recommended and we will definitly go back next year.
Terrible Accomodation
My wife and I and our 8 year old daughter booked a triple room for two nights at what appeared to be a stylish hotel in a charming part of England, or so the web site led us to believe. The reality was shockingly different, our room was exceedingly dark and depressing, and was a double bed pushed into a corner and a folding 'Z' bed. On trying to get a change of room we were informed we had been put there to minimise our disturbance because there were going to be 2 wedding receptions the following night, and they had booked us as far from... more

Hatherley Manor also called

  • hatherley manor gloucester
  • hatherley manor hotel gloucester
  • Address: Down Hatherley Lane GL2 9QA, Gloucester, United Kingdom

Traveller Ratings

Write a review
Overall
8 / 10
151 reviews
Brilliant
56
Good
57
Average
23
Poor
10
Awful
5
Room
7.5/10
Service
8.5/10
Value
8/10
Cleanliness
8.5/10
Location
8/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
Rooms: 50 More Amenities
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