Kapok Hotel

, Port Of Spain
3 star
16-18 Cotton Hill St. Clair, Port Of Spain, Trinidad & Tobago
Map this hotel
hotel photo More hotel photos
TV Part of the room Comfy bed
Find great package holiday deals in Port Of Spain

Kapok Hotel reviews

Read 44 additional reviews of Kapok Hotel
Stayed at Kapok Hotel? Share your insight. Write A Review Add Photos

More Traveller reviews of Kapok Hotel

Overpriced but ok
Just stayed at the Kapok for a 5 day business trip, it's ok but at about £100 per night in my opinion over priced. The rooms are basic but clean, pool and gym poor, internet access good but expensive, food, location ok, some staff really friendly and helpful while others not so so basically an acceptable but pricey business hotel, would recommend it over the Hilton and Crowne Plaza but Marriot is way better.
Decent POS hotel
Kapok is an older hotel, but pretty well maintained (much better maintained than the Crowne Plaza, similar quality to Hilton). It's a nice location, short walking distance to Queen's Park Savannah, a decent shopping center (bank, bookshop, pharmacy, fast food), and the colonial mansions. Excellent restaurants within 15-20 minute walk (Apsara Indian, Tamnak Thai, and Battimamzelle - some of the best food on offer in POS). It's about 20 minutes to reach downtown, but most visitors/tourists probably don't want to stay downtown. Taxis readily... more
Nothing special but adequate for a short visit
This is one of the older hotels in Port-of-Spain, located in a pleasant section of Port-of-Spain, adjacent to a large park and approximately 10 minutes (in good traffic -- 30 minutes in heavy traffic) from the commercial center of the city. Taxis are readily available and there is an upscale shopping plaza within a 5-minute walk from the hotel. The Kapok has a small, secluded, but otherwise quite pleasant outdoor pool area, shops, and a small business center. In-room cabled "high-speed" internet service is available for US $11.95... more
Not perfect, but more than satisfactory
I stayed at the Kapok for 5 nights in early June; my first impression based on the lobby was very favourable, but the staff at reception were rather unfriendly. On the way up to my room, I was discouraged by the elevator work left in the midst of construction and hallways that could use some sprucing up. However, my room was fine, the hotel was relatively quient, and the meals were excellent. I particularly enjoyed the opportunity to work in the areas out by the pool (seemed like I owned the place much of the time even though I was told... more
Good business hotel choice
I recently stayed there for 5 nights on business. The hotel is very clean, comfortable, with decent size rooms. Do not be too discouraged by the front desk staff, as they are not the most friendly. The hotel is located on the north end of Savannah Park, in the St. Clair district. The location is ideal, as it is away from the busy downtown, yet close enough by foot to explore. The park provides a great place to run in the morning, as there is a paved path around it. There is a shopping complex (aka strip mall) within a 5 minute walk... more
Aging Dowager
This is one of the better choices in Port-of-Spain. Unfortunately, that's not saying much. The Chinese restaurant up top is good and pleasant. Rooms vary from recently refurbished to old and tired with mold and cracked paint. Many of the air conditioners are way, way past their prime..not a good thing in hot, humid weather. The hotel now advertises wireless in some rooms. Not true. None in any rooms, only in the lobby and the first-floor lounge, according to the front desk and the manager. And even those locations don't work very... more
"Loved it"
I stayed at the Kapok hotel for my 1st year wedding anniversary and it was great. Despite the other reviews that the staff did not treat Trini well I must say that is not true.We were treaded well the check in and check out was excellent the service was excellent.The hotel was clean,the restaurant was nice everything was perfect.My husband and I had a wonderfull time.I will recomend this hotel and I will go again.
Hotel ok staff at front desk didn't treat Trini well
The accommodations at Kapok was ok. The location adequate. Summer 2004, I came to Trinidad to attend the Haitian Conference at UWI. Accompanying me was my foreign-born husband and brother -in law. We were estatic to be there together. All went well at the hotel until check out, when things went awry about the rate of payment. I felt that the front desk staff weren't cooperative, and as a result the treatment meted out was in poor taste. I was made to feel like a person non grata the country of my birth. It is so very... more
A little bit of staff training...
We stayed at the Kapok hotel over Cricket weekend and I must say that the rooms are superior and more modern than e.g. the Hilton. Housekeeping is excellent and F&B staff and facilities are good. Location is the key here, since you are very central. The only downfall is the front desk and management who are unable to respond politely or pass on messages of high importance and I am not even commenting on their check in procedures. Apart from that, a comfortable city hotel with good ambiente.
mixed feelings
I have been there 3 times because it is the best? of the central hotels and seems very posh on the surface but the room interiors and staff competency etc... does not bear close scrutiny. We had a great few times by lowering our expectations and were occasionally surprised, pleasantly.

Kapok Hotel also called

  • kapok hotel port of spain
  • Address: 16-18 Cotton Hill St. Clair, Port Of Spain, Trinidad & Tobago

Traveller Ratings

Write a review
Overall
7.5 / 10
66 reviews
Brilliant
16
Good
26
Average
16
Poor
1
Awful
7
Room
7/10
Service
7.5/10
Value
7/10
Cleanliness
8/10
Location
8/10
Hotel Amenities:
  • Fitness Centre
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
Rooms: 94 More Amenities
Share your opinion with other travellers. Write a review.

View Map of Kapok Hotel

Map for Kapok Hotel

Similar Hotels around Port Of Spain

Hotels Near Kapok Hotel

Looking for a beach holiday? Get ideas here

Explore Port Of Spain

Port Of Spain Holidays Trinidad & Tobago Holidays Port Of Spain Forum
Piarco (POS) 13.5 miles Crown Point (TAB) 57 miles