Lopesan Baobab Resort

SUMMARY: Hotel still not 100% ready (gym, spa and some other facilities, and quite a lot of guest rooms) in November 2009, but if you are OK with some construction workers around (making not too much noice actually), you will find great space and service at the pool area and restaurants, in a very good location in Meloneras (close to everything)! Wheter you like the somewhat "rougher" style of luxury in a hotel with African theme, or not, is a question of taste. (Not talking about the guest rooms - they are not rough at all - but... more

I rely on Tripadvisor. You probably do as well. To have credibility, I feel I need a bad experience to balance the generally good reviews I have submitted. Things got off to a good start. We were kept waiting at check in, our booking direct with the hotel group was lost, the air conditioning and telephone in the room didn’t work and the TV picture fragmented. The raised glass sided entrance walkway surrounded on three sides with water walls/falls, the glass doors and lighting to show it all off to good effect is impressive. The... more

Just back yesterday from my stay at the Baobab and i had a brilliant time. The hotel is rather dark, especially by the lifts during my first couple of nights, but then on my last day they actually started installing lights there so you could see to press the call button. My room was good, no problems apart from the flashing light strip - but i discovered it only flashed when the light was off, so just left it on! Only one downside room wise, they could do with more english speaking tv channels - only Sky News at the moment. There... more

It is quite incredible that this hotel has 5 stars. I was here for only for a night, and it really ain't up to much. Problems started when I couldn't checkin at 4pm (checkin is FROM 2pm), I had to wait until 5pm before I could access my room. Staff didn't apologise or offer an alternative. Showed no courtesy. This was despite others around me being checked in to their rooms. When I enquired why this was so, I first got shrugged shoulders!! THIS IS A FIVE STAR HOTEL I burst out shouting!!! To the surprise of the person behind the desk, and to... more

We obtained a 'promotional offer' from the hotel website, we were a little apprehensive having.been open a few weeks. Having enjoyed a faultless week, two years ago in the sister hotel Villa Conde we felt confident that the Lopesan Group would not let us down. My wifes first impression as we approached was 'oh no they have still got scaffolding up'...this turned out to be the wooden structures on the room balconies which from an aesthetic point of view was not very pretty. We drove to the front of the hotel and were told that a car park was... more

The 1st word to sum up this hotel is BROWN.It is very dark and gloomy inside and some of the decor looks as if someone handed a chimp a set of crayons with instructions to scribble on the walls.(I'd sack the interior designer!!)There is no where near enough lighting,making some of the walkways,stairs and glass sliding doors quite dangerous-One lady fell into the water from a walkway while we were there and I,myself lost my footing on the stairs,fortunately only taking a slight tumble and grazing my knee. The hotel has literally just... more

We have just returned from a week at the Baobab, we were unsure as to what to expect having seen the reviews previously posted. our holiday objective was relaxation and to enjoy the weather having left two kids in their early 20s at home. Having arrived late in the evening our first impression from the outside was "it is dark", you cannot park at the hotel so we dropped cases and parked 200yds away on the roadside. The entrance into reception is very impressive with palms, waterfalls and a great view of the african hut straight ahead.... more

A lovely hotel which will get better over time as staff find their feet and building work is completed. At dinner drinks service can be slow as staff rush around trying to cover a wide base. Breakfast was the best meal with lunch and dinner i would say below par compared to other 4* hotels in the canaries particularly the main course variety.

This is a monumental hotel project. Lopesan are building/have built an enormous African-style hotel, decorated, one might even say 'themed', throughout using excessive quantities of wood and a peculiar sense of sub-Saharan decoration that neither looks realistic nor has that innate sense of grandeur you look for when entering a 5-star hotel. Staff all wear, essentially, safari-leader uniforms (a straw hat wouldn't be out of place); communal seating is made from wicker and dark wood; and an odd smell of treated/varnished timber that... more

We have just returned from a week’s stay at the Lopesan Baobab, unsure of what to expect with the hotel being so new and there being no reviews yet! We arrived 10 days after the hotel had opened and our first impressions were very good – the hotel itself is quite spectacular, with the African theme running throughout. Overall, we had a very nice holiday and I have no doubt that in 6 months time, the hotel will live up to the standards of its sister hotel, the Villa del Conde, where we have always previously stayed, but our... more