Hotel Canasta

Dear Madam, I did not remember any of our guests who complain about different accomodation as we have confirmed. Of course we have some rooms "sea view" 5, some rooms "garden view" 6 and some rooms with "no view" 6. This become with a different rate in our price list. Standard rooms "no view" quoted Euros 140,00. Medium rooms "garden view" quoted Euros 170,00. Superior rooms "sea view" quoted Euros 200,00. Honestly when we make an offer we "clearly" specify "no view" - "garden view" - "sea view". This was also for Your reservation: certainly we have given to You the room offered. Not possible that we have ask Euros 200,00 and have give standard room. The island is only 2 miles large and 4 miles long and so in each point You are the sea can not be at 10 miles distant. The taxi ride is Euros 12,00 from the "Piazzetta" to the harbour, Euros 12,00 from the "Piazzetta" to the marina Piccola beaches: "the hotel is at only 5 minutes walk from the "Piazzetta". You will never pay Euros 50,00 even if You go in the same time to the harbour and to Marina Piccola and back. Cosider that the 90% of the hotels are where we are at the same distance to the sea or more, and only the 10% are close then us to the sea. We ask Your pictures to put in our guests book?: sorry but we have no guests book. We ask You for a good review to put in Tripadvisor in change of a free room in 2006? That means that all good review that we have had is because of free rooms in 2006? It will be very expencive for us. There are no pictures in our web site which show the hotel on the beach, we have also a map with the clear location of the hotel. Your rating for the Canasta about rooms, services, value, cleanliness, dining, activie ect. are all "terrible". Is really the hotel so terrible? Noting good here?. Pietro D'Emilio, owner.

Dear Sir/Madam, are You sure that You have been in my house? - some of our rooms has sea view and some not "absolutely normal" - the hotel is located at only 5 minutes walk from the famous "Piazzetta" and at only 20 minutes walk from the beautiful beach of Faraglioni "extremely far??" - I spend about 10 hours a day, every day, here and so is very easy to speak with me - Giovanni, (not me!) the nice man who take care of the hotel during the night, is very professional and will never sleep on the sofa since the last guest come in to the hotel - our buffet breakfast include: minimum 5 different type of fresh fruits, 4 different fruit juices, 4 type of cereals, fresh cheese, cream cheese, ham, salami, 3 different type of breads, sweets, butter, 7 different type of jams, 6 different type of yogurts, and of course coffe, thea, chcolate, cappuccino with no limitation "breakfast was very poor........" - "overrated" no comments Piero D'Emilio (owner)..........and You?