Seacrest Hotel

Dear Starshine88 . As the manager of the Seacrest Hotel I can only apologise for your experience when you stayed here with us and I can assure you that this was an isolated incident. While we do our very best to vet those who book a room with us (we do not allow groups, hen parties or stag groups) we can never guarantee how any particular guest may choose to behave. However once we learned of the trouble you were having our nightwatchman did indeed telephone the gentleman in question and asked him to be quiet. After this when the gentleman did not quieten down the guest was given one final waring to be quiet, which he did not do. At this point he was told to leave and escorted from the hotel. Your review does hint that the nightwatchman sold the room to the guest in the early hours of the morning when he was drunk and I can assure you that this was not the case, the gentleman had checked into the hotel during the afternoon and was at the time sober (or he would have been turned away) .I have spoken to the staff member who checked you out the next day and he assures me that he did apologise once again for the trouble you had had, and I can only apologise once again if you feel we did not care about your inconvenience. As for the noise from outside the hotel I do once again empathise with you however I have no control on people passing the front of the hotel.