Campanile Hotel Basildon - East of London

Mmm some reviews have mentioned traffic noise? Luckily enough I found that this was not excessively loud or disturbing in my room. However I found that the room was tiny, and not really welcoming. I would not recommend it for a leisure user or for someone staying more than 1 night. However I would also point out that I got my room for a bargain price of £40, which was the cheapest I found in the area so was extremely happy with this. So for such a low price should I have really expected more? To sum up was ok, but would not stay at... more

DO NOT stay at this hotel.We made 3 telephone calls to directory enquires and got charged £23.40.We said we are not paying that for 3 calls that are only 50 pence each but the next day my partner got charged on his credit card without our authorisation. The rooms are very basic and staff are very rude!!

Having read the previous mixed reviews, I booked the Campanile with some misgivings but needed to stay in Basildon and nowhere else fared much better. Finally decided when I saw on the Campanile site that they were offering a weekend deal of three nights for the price of two, which brought the average price down to an extremely tempting 31.65 (the rack rate is 52.95). Five of us booked three rooms and all were very happy, starting with the efficient and friendly check-in. As a previous reviewer commented, it is motel-style with... more

This hotel is like a motel, rooms are accessed via the car park so you do feel a little "open" as your bed is approx 5ft from the door/pavement outside. Saying that the room was just right in size, a work desk with tv and wifi,modem connection but only one plug socket. The bed was a double and comfortable. The bathroom had a shower/bath with a few packets of toiletries and a small soap, 2 hand towels, 2 bath towels. The room was clean and comfortable for the £52.95 per night rate(not including breakfast). We had a bite to eat... more

When I arrived I was pleasently suprised. Its a very american style more a motel then a hotel. Reception resturant and bar in the middle with the rooms around the outside. The room was very small and quite dark but clean and comfatble, much nicer than i was expecting. Most of the staff do not speak the best English which was actually quite frustrating when trying to ask simple questions like can I have that roll wihtout onions only to get it without mayonaise! There is no hairdryer in the room or iron. If you plan to take anything eletrical... more

I stayed here on an overnight business trip and found the rooms to be very basic. It is more suited to a lorry driver stop than for a pro-longed stay. The staff were average as well as the food.

Stayed here for the night and I though the room was lovely. We had a ground floor room. The bed was comfortable. The whole room and the bathroom was very clean. We didnt stay for breakfast so I cant comment on the restaurant. But reception was polite and we had no problems at all. I will definitely stay here when I am in this area again.

What can I say? I stay away for work at least once a week and chose this hotel when I was in the southend area. The receptionists were rude on check in - the rooms were clean but smelt bad and the facilities couldn't even be classed as basic. The restaurant was poorly staffed and the menu was poor. I also got my car broken into in the car park along with many other guests and the man who came to fix my window said that he's there everyday as it happens every night. Reception were not bothered! As i walked in to report it I didn't even... more

My disappointment in this hotel began the very moment I checked in. After reserving my room online by credit card as per normal procedure, I was made to pay a cash deposit of £50 in addition to the cost of the room!! I have stayed in many hotels of different star ratings but never have I been made to feel like I was about to abscond with the towels or whatever else was removeable from the room. Staff were very rude upon check-in when I questioned this and if I had not been staying there out of sheer necessity I would have left there and... more

We stayed on new years eve 04/05 and had lots of problems. Room was cold but nice.They Messed up the food 3-4 times during new years eve, even arguing with us that we had had the food, RUDE VERY RUDE! Manager gave us a token free bottle of wine when he finally appeared. Tried to charge me 3 times for one breakfast that wasn't mine and when our party of 18 (5 families) checked out, which took over 45 mins, every bill was over charged. The final staw was when they also charged an extra £100+ to my friends credit card after we left, still... more