Crowne Plaza Vilamoura

Just returned from this hotel, got upgraded to deluxe sea view room, no charge. There is a lot of music coming from next door at the beach club of a night. Swimming pool lovely, and grounds are nice, very clean, and staff nice. Would recommend this hotel. Close to the marina, and location of the hotel is on beach.

We have just returned from 1 week , we were travelling with 2 kids( 5+10month). just to note we have on the last 4 years stayed at the Tivolli Marina Hotel but decided to stay at the CP as they were more than half the price cheaper !!! We were due to arrive at our hotel at around 10.00am and I was aware that they don't start check in until the afternoon. however I phoned them the day before to let them know that we would be arriving early and if possible could we get an early check in. the receptionist was very nice and friendly and... more

We were in this hotel in last July and there were some construction work still going on. The hotel has been reconstructed and the rooms are fantastic with a stunning view. The social areas were unfinished and the pool area was being finished at the time. The service was far away from a 5 star hotel and all the staff looked unhappy and very disorganised. There were some silly rules that wont fit in a beach/holiday hotel... The breakfast was great but the lack of personnel leaded to some waiting lines about 9h30. The parking is easy and... more

Very bad service, unfiendly, uncapable ... we pre-orderet an extrabed for our 8 years old, they didn't put one, so we called the reception after arrival and they promised to bring one. When we came back late there still wasn' t any. So in the middele of the night we had to call reception again ... they were unfriendly and gave us a mattress from next door. While checking out they asked if everything was ok and we mentioned the missing extra bed ... they were very unfiendly again. No sorry, nothing ... wehad the impression it was our fault!... more

We got a great deal on this hotel. Only 117 p/n as just opened. Many 5 stars were twice this price. Hotel lived up to my expectations for a five star luxurious hotel.. Rooms lovely. All glass and marble. Beds v comfy. Beautiful bed linen/robes. 2 bottles of complimentary water, Nespresso maker, iron, relaxing wicker chair on balcony. We were in room overlooking casino/marina. Even numbers have this view, odd numbers have view to old port of Quarteria. Frontal sea view rooms are larger with bigger sitting area/sofa bed. Can... more

We were lucky enough to have a room on the 8th floor overlooking the marina with a good sea view for our three day weekend break. The marina is minutes walk away and good bars and restaurants only minutes away. Breakfast good, and evening buffet nice - but we ate on the marina too - Prime Steakhouse recommended, good prices and good views. The pool area is a delight, the water pristine and the sunbeds plentiful and comfortable. Above the pool area are vast gardens stretching to the beach full of fatboy loungers, brilliant. There is... more

arrived,check in proceedure very good,room refurbished nice finishes,very light,unfortunatly overlooked scrubland and circus .go for a room at the front or with even numbers,overlooking vilamoura.whent half board dinner buffet very disappointing salad good as expected ,only 2 meat dishes both allmost inedible,no show cooking as advertised.food obviously cooked hours before,breakfast the same,cold meats etc fine eggs all pre cooked.no show cooking fresh eggs,ommelettes etc as advertised.when we asked at reception for an allowance against half... more

We are just back from the Crowne Plaza Vilamoura and had a great and very relaxing holiday. There is still a little work being done to the hotel but on the whole it is ready and there were improvements everyday. The staff were very helpful and friendly and nothing was too much. We had a great time chilling out on the Fatboys or around the pool. Everything is expensive in Vilamoura so sometimes it's a god idea to buy wine/beer from wine shop at the Marina and chill in your minibar as cuts costs. There are also some good and very... more

We stayed here for 7 nights from 18th June 2010 and had a fantastic time. The staff are really attentive and friendly. We knew the Hotel was operating a 'soft opening' and not all facilities would be operational but still had a great time. The outdoor pool was open and there was an area on the grass which on our first morning appeared to be covered with red lumps. Once we got downstairs we found out that the 'red lumps' were in fact Fatboy bean bags - which were oh so comfy and we wanted to bring them home with us! The pool area had... more

I booked the Crowne Plaza Vilamoura for begining of June this year, and booked it directly with the hotel as I am a Travel Agent. When the taxi driver pulled up we saw the building that is on their website but no greenery or anything like that picture, infact it was all diggers and lorries working outside of the hotel. The taxi driver said the hotel is open only 3 days! When we got inside the hotel looked really classy, everything and i mean everything is cream marble, there was no one at the bar, no one in the lobby just staff at the... more