The Lancaster

Just back from visit to London and stayed here with my 12 year old daughter. Was very disappointed to discover no toilet facilities in room and no mention whatsoever of this on website, would not have booked if I'd realised. Obviously I could not allow my daughter to go to bathroom on her own so had to accompany her every time as you never know whats about! The idea of the shower in room is also bizzare unless you're sharing with your partner. Also even though room was clean on our arrival a pile of dirty, wet tiles were left on bedroom... more

I would recommend this hotel. The location is great as it is within walking distance of the Russell Square Tube Station, as well as Covent Garden, The British Museum and the British Library. The hotel staff was very friendly and helpful and the continental breakfast was more than sufficient. The rooms were very spacious for England and very clean. The shower and sink are located in the room with no type of partition separating them from the rest of the room so I wouldn't recommend this set-up or hotel if you are going to be sharing a... more

I booked via expedia and the fact the toilets were outside the rooms wasnt very clear from website. On saying that - you would find it hard to find a hotel at this price and location and in fact the toilets were not a problem. As the last review says - the shared toilet is very clean and i never encountered anyone else on the corridor never mind the loo.

It seems harder to find cheap 3-4-star deals in London this year and we had to look quite a bit before finding this hotel on Expedia, We chose it for its Russell Square location (Tube station, numerous good shops and eateries close by, near British Museum, too, and you can walk to Oxford Street shops) and also thought it was a place we'd liked the look of on the way to the museum on our last short break. We were in fact out by a block... The Lancaster is one of a chain of hotels covering all price ranges, with several more properties in... more

If location and value are what you are looking for the Lancaster is a very good option. The hotel is a block from the British Museum and also very close to two underground stops. The room was quite large with a clean comfortable queen size bed and was overall in decent shape. The only reason I do not rate this hotel higher is that strangely the room had a shower and sink but no toilet. This was never really a problem for me or my wife but I could see why it would be for some people. I didnt look closely but it appeared that there... more

On the whole I found The Lancaster a very nice place. It was clean, tidy, the staff were very friendly and welcoming and continental breakfast was pretty good too. My room was very large indeed (especially for a single traveller) and comfortable (queen sized bed and nice sofa) and there was quite a nice view (particularly for London) looking out over the back of the hotel. However (and it's a rather large however) the room was lacking a WC and we had to share the loo with others on the floor. I'm a seasoned backpacker and am more... more

Great location, right next door to the British museum. I thought the staff work very friendly and professional. They seem to listen to thier customers as most of the negative reviews did not apply during my stay last month. I get to stay in London on business quite alot and for the price I thought the lancaster was great value for money.

I stayed for four nights in one of their semi-ensuite single rooms on the first floor. The rooms have sink and shower, but toilets, 6 to serve the 9 rooms, are off the corridor. The room was high-ceilinged and small, but nicely furnished and comfortable. The glaring exception is the cheap fluorescent light fixture over the sink/mirror. There was no lighting to read in bed, no way to turn off the room lighting from the bed, and no night shelf or table near the bed. Surprising they couldn’t have come up with something, given the... more

We booked the Lancaster Hotel direct from laterooms.com & it was fantastic. EXTREMELY large, by European standards, and quite clean - this hotel fit our needs perfectly. The room had a king size bed, a desk/chair, and a nice sitting area. In addition, there was a shower & sink in the room. The WC was just down the hall & was extremely clean and only shared with 2 other rooms. Continental breakfast was included in the price of $110/night. A great deal. The hotel was right near Russell Square, which was nice neighborhood. We felt completely... more

The Lancaster was brilliantly situated for my purposes, so from that end it was perfect. It was also cheap - £50 for one night, including breakfast - the bed was comfortable, the room clean and as the room was at the back of the building overlooking the garden, it was very quiet. BUT - had an ensuite shower only, no loo, which I was unaware of when I made the booking. I raised this at the desk and it was pointed out that 'Single basic' means no full ensuite. Hmm - more clarity in the information me thinks. It was OK I suppose, but not... more