Cranley Hotel

My sister and I were booked for 6 nights at the cranely(Dec 14-19) through an auction bid we had won through luxurylink(this is the best rate/offer you will get for this hotel). our package included an executive room with breakfast, all taxes, and the complimentary canapes, tea, champagne in the hotel lounge. What makes this hotel great is the staff. Especially the reception/concierge. Very responsive and informative. The rooms even for an excutive are pretty small so i would hate to see the regular size rooms( then again everything in... more

I have stayed at the Cranley a number of times on both business and on vacation last summer with my teenage son. In November I was able to convince two other seasoned London business travellers to try out the Cranley with me while we were in town. We took three Exec rooms on the lower level -- the rooms were very spacious, great amenities and the flat screen TV's were bonus. Upon arriving late after a train ride from the Midlands, we were greated by name as we entered -- which greatly impressed my fellow travellers. We relaxed with a... more

Since I discovered Trip Advisor I always check before I book a hotel anywhere in the world. The Cranley is a rare find at a reasonable price for London. The hotel staff were charming and most helpful. The room was lovely; just as I expected from the reports on the website. They are very proud of their position (it's now 2nd; it was 3rd last week when I booked!) and they are hoping to improve that still further. Travelling alone on business can sometimes be awkward for a woman but the atmosphere at The Cranley is such that I felt... more

We've just returned from a 5 night stay at the Cranley. We had considered many properties in London but felt the charm of this Townhouse in a quiet neighborhood in South Kensington would be the perfect night's rest after a busy day. And it was. From the moment we arrived were we were graciously met by a charming staff to the day of our departure when a quality mercedes was quietly waiting to usher us to the next part of our journey. The staff were personal but knew exactlly when to give you your space. They were very helpful and I... more

We stayed at the Cranley for a weekend earlier this year. We picked the hotel based upon the good reviews we read on this site and we weren't at all disappointed. You know you're in a very good hotel as soon as you walk into the Cranley. You are offered a drink as soon as you walk in and the check in is very professionally handled. The rooms (we only chose a basic room) was spacious and clean with a very nice bathroom. The décor was very good indeed and the bed and furnishings very comfortable. The location of the hotel is very... more

We stayed at the Cranley in September, choosing it after many, many hours of pondering hotels on various online sites. It was a great choice, and mucho thanks to Trip Advisor and TA's patrons for highlighting it. We passed by some of the other hotels during our stay and were so happy we'd chosen the Cranley. Its location is great. it's near enough to a major road to have easy access to restaurants (including a great Indian restaurant just 3 doors down, excellent for those nights when you're just too weary to go any farther). But Old... more

The Cranley was a superb boutique hotel. The staff was friendly and helpful and provided many amenities, including afternoon tea, drinks and snacks during late afternoon hours. The rooms were very clean and included flat screen TVs. They were also big enough with ample closet space and a nice sized marble bathroom with quality toiletries provided. It is in a beautiful neighborhood and within a five minute walk to the subway and a Starbucks! Many restaurants surround the hotel. The only downside is that each time you leave,... more

I spent a weekend with my boyfriend in the Cranley recently. I booked the romantic package which amongst other things promised an executive double room and Penhaligans bath oil, scented candle and body lotion. Our room was a standard room and not an executive room, I have no doubt about that. It was lovely but very small and did not have a half canister bed, which is apparently the case with their executive rooms. I let this go on the basis that the bed was still lovely and we had a nice view onto the street. When we arrived the bath oil was... more

This was simply the most amazing place I have ever stayed in my life. We had a Suite on the roof top, overlooking London, and the view was spectacular. There is nothing better than sitting with your friends enjoying some drinks (from the fully-stocked "honor" bar) in the Hotel Lobby. The Receptionist, Dominic, really went out of his way to make us feel at home. We arrived early in the morning, rang the call button on the front door, and he instantly recognized who we were. You should stay at the Cranley Hotel for the hospitality and the... more

Stayed at THE CRANLEY Sept 30 through Oct 4. Staff very professional and responded to every request. Property is spotless. Weekend rates (cheaper - Fri, Sat, Sun) include deluxe continental breakfast which is served in your room AT THE TIME REQUESTED. We had deluxe double, king size, VERY COMFORTABLE, bed. Large room with roomy, very nice bathroom. Linens and towels were luxurious. We stayed in a front room and there was no street noise. It is in a quiet location. We met several repeat customers who have been coming back... more