InterContinental New York Times Square

I just stayed at this hotel for a short (3-night) business trip, arriving on the Thursday evening and departing on the Sunday morning. I had high expectations and came away with very mixed feelings but with an overall decision to cancel two future stays at the hotel that I had booked for September and October. I stay in hotels 90+ nights a year for business, and 30+ nights a year for leisure, and have "Royal Ambassador" status (not to be confused with the regular "Ambassador" status) with InterContinental which means that I'm one of... more

My husband and I stayed here recently and had a blast. Each and every staff member is friendly, helpful and charming. Nothing is too much trouble. We had problems with our television and so they came, took it away and gave us a brand new one! Room is spacious, the bed is amazingly comfortable (we wanted to take it home with us!) shower is a rainfall style one in a lovely roomy glass shower area. Towels are big and fluffy. Had breakfast only once but it was great. Hotel is so close to Hells Kitchen, you are literally 5 minutes from hundreds... more

Upon booking this hotel I learned that it had recently opened and became skeptical about my upcoming trip. Even though I had mixed feelings about my decision I decided to give it a try. I am glad I did! This new hotel met all of my needs throughout the entire stay: * Reception - Raul at the Front Desk was very courteous and thorough during the check in. * Bell staff - I arrived early so I had to ckeck my bags while the room was being cleaned and the bell staff stored my lugagge and gave me a creat recomendation for a quick... more

Exceeds expectations- clean, contemporary, great rooms, very comfortable but the service- stirling! Every staff person we encountered was exemplarary - Charles, one of the bellman, even remembered our name and offered a handshake and a pleasant day when we saw him in the mornings. The concierge was helpful in setting up reservations and shopping plans (to maximise our time as we had a lot of places to cover) for us. We only ate there for breakfast , and that was great! A waiter was so kind to my son and created a breakfast cocktail named... more

A hotel full of smiles and greetings. One really feels welcome at IC Times Square. Still only 200 of the 600 rooms are in function but it seems like staff has really been preparing themself for the opening 2 weeks ago. The hotel is spotless, beautifully decorated - smells good :-) Rooms - just what one needs : a large comfortable king size bed and a large 42 inch television and fast internet and coffeemachine and a shower to spend hours in. Definitively my best NY hotel experience!

This is a brand new hotel that opened in July 2010 and is located a few blocks from Times Square. The hotel is beautiful, clean, and with a contemporary minimalist design. The rooms are huge by New York standards. It was furnished with a LCD TV, touch screen computer, and Keurig coffee maker (Yey!). The hotel provides tea, regular and decaff coffee K cups. My husband and I are coffee lovers, so having a Keurig coffee maker in a hotel room is a big plus! The bed has a very comfy mattress with pillows so soft that you would want to take... more

Six girlfriends stayed here a few days afer the grand opening. Great experience! For many of us it was the 1st time in NY let alone Times Square! The service was impeccable! From the doormen/velet,front desk, concierge, and servers @ breakfast,no one missed a beat. Their willingness to help came across effortlessly! The rooms were clean and spacious. The decor was modern and inviting. One mement that stood out was when Brandon (doorman/velet) hailed us two cabs before we could properly get the question out of our mouths. Usually there... more

We spent weeks searching for an upscale hotel in New York that would accommodate our small family of three without breaking the bank. The problem we faced was that most hotels we found would not book a family of three in a standard room. They required an upgraded room or a suite for two adults and one child. Not so with Intercontinental! We were able to book a standard room that was large enough for the three of us. The hotel itself is in an excellent location. Exit the hotel entrance go east (right) for two blocks and you're in... more

Stayed two night during the opening week. Beautiful property just off of Times Square near all the Broadway theaters. Very convenient to the E Subway (right out the front door). Our King Size Bed was very comfortable with soft crisp linens. Staff was extremely helpful and courteous. Their are Floor to Ceiling windows that lookout over the city skyline. The only two negatives were the room we stayed in was behind the elevator which made our room somewhat noisy and the flat screen TV was on a side wall which made it difficult to view... more

A modern and comfortable hotel that is just a block from Time Square. High tech with large flat screen tv and touch screen computers in each room. Attentive and friendly staff. Too bad about pay wifi - a cheep move straight out of 1999.