Trump SoHo New York

, New York City
5 star Map this hotel
hotel photo More hotel photos
Key Lime tart View View from bath
Find great package holiday deals in New York City

Trump SoHo New York reviews

Read 717 additional reviews of Trump SoHo New York
Stayed at Trump SoHo New York? Share your insight. Write A Review Add Photos

More Traveller reviews of Trump SoHo New York

Great hotel for families with children.
My family and I stayed at the Trump Soho for a week in June 2010. From the moment we arrived, every single staff member was gentle and polite, making us feel welcome. At reception, we were given an upgrade and stayed in a King Deluxe room on the 31st floor. Beautiful views, nice sized room, great bed, spotless bathroom. The next day was my daughter's 10th birthday, and when we arrived in the room after a full day of sightseeing, there was a tray of chocolates, with a Happy Birthday and a nice birthday card waiting for her - needless to say... more
Management response from TrumpS0H0NYC

Dear Claudiaspiandorim, My name is David Chase, general manager for Trump SoHo New York. I am delighted to hear of your recent stay with us. I often say this, but I have to reiterate that it pleases me to hear gracious feedback regarding our staff. Anticipating our guests’ needs is part of the level of service we aim to deliver and I am happy that your daughter was delighted with her chocolates and birthday card. I will most certainly let Hamlet know how much you enjoyed him and his kindness towards your daughter. Please come back when the pool is open as we would love to welcome you to Trump SoHo on your next visit. Best regards, David Chase

Nice property, but too many problems, especially for the price
Our room (corner suite w/adjoining king single) was attractive but extremely impractical, with some baffling features. The climate control, lighting and other electrical was tied into a "smart room" system that actually ended up being an "impossible to figure out" system. Just try turning on any lights individually - I dare you! The espresso machine - forget about it! No instructions provided, either. In the adjoining room, the air conditioning never worked, despite several attempts by maintenance to fix it. Our key cards worked sometimes -... more
Management response from TrumpS0H0NYC

Dear Murray9000, Thank you for your thorough review. I am sorry that you experienced inconsistencies with our technology systems during your stay. We are working to resolve the issue and any feedback we receive on the matter is extremely helpful. I appreciate your kind comments regarding our team and their accommodating reaction to your situation. I am very proud of our staff and it pleases me to know that despite your troubles they responded with the highest level of service. We look forward to welcoming you to Trump SoHo in the future. Best regards, David Chase

Fantastic
I've stayed at other 5 stars before and I must say that this surpassed them all. Mostly because the staff is so fantastic. The little extras really made a difference....Like being offered bottles of water as soon as we entered the hotel after a day of shopping in the heat. The restaurant quattro is fantastic and the bartenders and waiters are very efficient and accomodating. Kastel was great too. Great place to meet interesting people. The only thing i wasn't impressed with was the trump shampoo and the fact that i forgot my cell phone... more
Management response from TrumpS0H0NYC

Dear Elisad79, My name is David Chase, General Manager for Trump SoHo New York, and I want to first of all thank you for your kind words regarding our staff. Hiring excellent associates is something I am very proud of and it pleases me to know that our guests feel this level of service the minute they walk through our doors. In regards to your cell phone charger, our team tried to reach you via phone and email, and I am happy to say that we have your charger and will send it to the address we have on file. Please feel free to contact us with any questions you may have. Kind regards, David Chase

Please Get bathroom Doors!!
My teenage son and I spent the weekend at the new trump Soho hotel. We had a one bedroom suite, which was perfect with a beautiful view. The only problem was neither one of us could take a shower with any privacy at all because there are no doors on the bathrooms. I travel a lot with my sons and my girlfriends and not having a door on the bathroom is a huge problem. Other than that, we loved the hotel. The pool is not open yet and some of the staff has an attitude and the concierge was worthless. However , the decor and the location were... more
Management response from TrumpS0H0NYC

Dear Tuteandtoy, My name is David Chase, General Manager at Trump SoHo. Thank you for communicating your experience with us. In reference to the bathrooms, we do have guest rooms equipped with bathroom doors; suites also provide a dividing sliding wall between the bedroom and the bath. We are more than happy to make a note of your preference for a future stay. In our hiring process, we strive to hire experienced knowledgeable associates who provide genuinely friendly service. I am sorry that you did not feel that way. We look forward to welcoming you back to Trump SoHo. Kind regards, David Chase

ok for the price!
stayed a weekend,low rate $299 being the main attraction. location wise,entrance to the Holland tunnel being next door not desirable,still Soho is just 3 blocks away. Design wise ,the lobby is a mess.Sight lines are poor with huge pillars obstructing views...Ditto for the restaurant Quattro.Food was excellent for dinner.unfortunately made the mistake of ordering the frittata for breakfast., potatoes the size of Rhode island in my omelet! Tea came in a cup with hot water,had to ask for hot water refills. The staff are wonderful and... more
Management response from TrumpS0H0NYC

Dear Joseph, My name is David Chase, General Manager at Trump SoHo, and I want to thank you for your detailed and constructive feedback. I have communicated your breakfast experience to our Food and Beverage team to ensure that both the attention and the food match the level of service we strive for. It is always a pleasure to receive positive feedback regarding our staff, and I will certainly share these comments with my team. Thank you once again for your comments and we look forward to welcoming you in the future. Kind regards, David Chase

Trump Got It Right
We stayed in a one bedroom suite on the 20th floor with sweeping views of the Hudson River for 5 nights. Check-in was a breeze. The bellman who assisted with our luggage and gave us a tour of the room (and its myriad amenities) was well-trained and a wealth of information. The room was VERY spacious, especially by NYC standards, and impeccably furnished. The bathroom was huge and everything is crisp and new. Complimentary Nespresso and water is a nice touch. The bed is very plush and comfortable, especially after a full day exploring... more
Management response from TrumpS0H0NYC

Dear Kmh200886, Thank you for the thorough review. I appreciate your feedback and I sincerely apologize that we failed to properly inform your boyfriend about our automatic gratuity policy. We have alerted the team to be sure to communicate this procedure in advance to all of our guests to avoid any future mishaps. The Housekeeping department has been advised regarding the hairdryers in the rooms so that we can be sure each one is working effectively. In regards to the WiFi, we do offer 24-hour complimentary internet service in our Business Center. Again, thank you for such specific insights about your stay that enable us to improve the guest experience and make your next stay flawless! Kind Regards, David Chase

Trump Soho , well done !
Have been there for just one night by middle of May. I use to stay in the Upper East Side , so this time I was trying a new location ... And my choice has been perfect simply because the Trump Hotel made an oustanding job during my visit. Got an upgrade trought a beatiful suite on the 21st floor. The suite is really spacious , well done and rich of comfort. Nice touch as Nespresso machine , Wlan working perfectly ( but not free ) and a good loooking bathroom. I had breakfast and lunch at the hotel Restaurant and It was perfect. More than... more
Management response from TrumpS0H0NYC

Dear Andrea, I’m so glad to hear you decided to stay in SoHo rather than the Upper East Side for this visit to New York and, most importantly, that our staff made your stay here at Trump SoHo exceptional. We look forward to being your new favorite home away from home when you are visiting from Italy. A presto! David Chase

Fantastic stay
My fiancee and I stayed at the Trump SOHO for the last week of May and had an incredible time. I notified them that this would be for an early anniversary and requested a higher floor. When we got there we were surprised to find out that they had not only given us a higher floor, but also upgraded our room. Also later on that evening when we returned from dinner, we were pleased to find a bottle of champagne waiting for us in our room. They certainly went above and beyond to make our anniversary special. What we liked: - service... more
Management response from TrumpS0H0NYC

Dear Teruo313, It’s a pleasure to hear how much you enjoyed your anniversary celebration with us. I’m so glad SoHo, rather than Times Square, is your new favorite destination and we look forward to making your next visit from Canada just as special! Kind Regards, David Chase

Best Hotel Stay Ever
We celebrated our anniversary at the Trump Soho on May 21-23. The staff went out of their way to make sure this trip was special for us. I can not begin to tell how professional and accomodating they were. From the time we entered the door until we were put in the taxi to leave they were making sure every need was met. The views from the hotel are great, it is located close enough to walk to Little Italy and Chintown and many other areas. Quatros was out of this world. The Trump staff outdid themselves with this hotel as every little... more
Management response from TrumpS0H0NYC

Dear Swampjumper, I am very proud to be part of a team creating memorable experiences such as your own and I look forward to sharing your comments with them. We hope to welcome you back to celebrate your next anniversary, if not sooner! Kind Regards, David Chase

Trump soho trumps all!
Great hotel! If you are flying into Newark this hotel is very accesible to the Holland tunnel and makes getting from and to the airport easier. The hotel is one block to the Spring street subway, and is a block or two away from the busier parts of Soho so you don't ave to fight the bigger crowds closer to Broadway. Easy walk to Tribeca and West village. The rooms are very nice and have been thoughtfully detailed with large bathrooms, very comfortable beds and great acoustically...we were on one of the lower floors and couldn't hear... more
Management response from TrumpS0H0NYC

Dear Haylat, My name is David Chase, General Manager at Trump SoHo, and I would like to thank you for your feedback about your recent stay. I will most certainly share your comments about our staff with my entire team. Also, we do offer complimentary internet access at our Business Center, which is available 24-hours a day for your convenience. Thank you again for your candid thoughts. We look forward to welcoming you back to Trump SoHo very soon! Kind Regards, David Chase

Traveller Ratings

Write a review
Overall
9.5 / 10
739 reviews
Brilliant
590
Good
98
Average
30
Poor
12
Awful
9
Room
9.5/10
Service
9.5/10
Value
8.5/10
Cleanliness
9.5/10
Location
9.5/10
Hotel Amenities:
  • Fitness Centre
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
Rooms: 391 More Amenities
Share your opinion with other travellers. Write a review.

View Map of Trump SoHo New York

Map for Trump SoHo New York

Hotels Near Trump SoHo New York

distance(miles) rating
Looking for a beach holiday? Get ideas here

Explore New York City

New York City Photos New York City Holidays New York Hotels New York City Forum
New York La Guardia (LGA) 7.7 miles Newark Liberty International (EWR) 9 miles New York John F Kennedy International (JFK) 13.4 miles