Four Points by Sheraton Manhattan SoHo Village

This is a new no-nonsense hotel in Soho, about 2-3 blocks from pockets of restaurants. The hotel is basic and great for business traveler: small clean totally functional rooms (lots of desk level plugs! yay!!!!), tiny little exercise room (4-5 machines, 24 hr access), and some of the narrowest showers I have ever seen (alas, no bathtub). Small somewhat awkward interior lobby, with a big outdoor seating area that abuts the inside bar (5 stools total). As a colleague pointed out, the exterior looks a bit like a garage - don't be... more

I chose this hotel because I am a loyal starwood guest and it was one of the cheaper rates for the time I was going to be in NYC. Before I start telling you all the bad things that happened during my stay let me first say that it was overall a very pleasant experience. The rooms although small were reasonable and comfortable. I would not recommend this hotel for people traveling with a large family. This being a new hotel I was fairly surprised at the level of service I received. Overall the staff at the front desk were very helpful with the... more

We spent two nights (Thanksgiving/Black Friday) at the Sheraton Four Points Soho Village. Extremely clean, and although the King/Deluxe room, like anyplace else I've stayed in NYC, was on the small side, it was comfortable, newly furnished, generally quiet (there is apparently some construction in the neighborhood, but not on this holiday weekend) and (did I say this before) very clean. Nice complimentary toiletries, but - my minor quibble: surprisingly rough/cheap toilet paper. Pleasant and helpful staff. For under $250/night I... more

My wife and I stayed at the Sheraton SOHO Sept 30 - October 5 2008 shortly after the hotel opened. Just about everything I have read in the other reviews seems accurate. We had an insane number of problems but the staff were invariably considerate and worked hard to overcome every problem. Most of the problems were a consequence of the newness of the hotel. Some problems were due to the construction next door. Other complaints by reviewers about small rooms and anemic exercise facilities are correct but consistent with most Manhattan... more

After reading some negative reviews I was hesitant to stay at the Sheraton Soho... I booked anyway because there aren't many hotels in the Soho area. My husband and I stayed 4 nights and were pleasantly surprised! The room was very clean, nicely decorated and the bathrooms were spotless and new. The rooms were typical NYC size, hotel staff was nice and maids were wonderful. Absolutely no complaints and wouldn't hesitate to stay again. Anyone who gave a negative review due to the location either doesn't know Manhattan or hasn't been there... more

Very far away from the American service reputation. I stayed there for three nights after a huge business project. 10 days earlier I stayed at the W Tuscany Hotel i NYC - everything there was 5 star to the price of 3 stars.. When I arrived at Four Points by Sheraton Manhattan SoHo Village - instead of noticing that I was actually standing on the other side of the reception desk - three receptionists where to busy "working" (even though I where the only guest in the lobby) instead of seeing me. I changed rooms after the... more

We use Starwood properties when we stay in NYC. We were very excited to see a new Sheraton in Lower Manhattan because we now have a daughter at NYU Law and this hotel is within walking distance. It is located a few blocks from the Houston St stop on the "1". On arrival, we were greeted by a very enthusiastic, knowledgable, young staff. There were no Starwood rooms available as yet, so we left our luggage and went to lunch. (Recommend "Bread" as an economical, tasty choice.) We had asked for an upper floor , quiet location - beware,... more

We stayed at the Sheraton Four Points Soho over Halloween weekend - It's brand new and very clean and well run. Everyone we dealt with was very nice, the room was normal Manhattan size (although it had a desk and a side couch type area which is more than I've had at other hotels in the city). We loved the location - walking distance to Greenwich and SoHo restaurants, stores, and bars. We obviously had a very opposite experience from one of the previous posters: 1 - Never had a problem finding a cab 2 - Plenty of places... more

I was one of the first guests to check in at this hotel. When I called starwood reservation, I wanted a clean hotel in a nice neighborhood. The rep told me that this hotel is brand new so I figured why not. I went to the hotel and its very trendy. There were lots of staff on hand to help me out as this was the 2nd day of opening. The lobby is small, but functional. I stayed up on the 15th floor and have no complaints. The rooms are NYC rooms and if anyone complains about these rooms, they should try booking themselves into the W New York on... more

I am currently staying at the Four Points Hotel in Soho, New York. My company usually books me at the Tribeca Grand or Soho Grand, 2 amazing boutique hotels. Since there is a UN conference this week, those rooms went for over $1500 a night. So I was booked at the Four Points Hotel instead, at a whopping $480 a night. My boyfriend and I have been giving this place "strikes"- I'll share those with you. Strike One: BAD location. The only places to eat are Mcdonalds, Dunkin Donuts, and the empty one in the hotel. Also, they are building a... more