Stella Di Mare Beach Hotel & Spa

Dear Gemy69, Thank you for your feedback and we are very sorry if the manifestation did not met your expectation. We have the regret to disagree with you with regards to the readiness as the organizer approved all the set up and equipments the night prior to the event after visiting the concerned meeting room. Then it is up to the organizer to decide if he would like to offer coffee breaks to the attendees, or cancel any planned coffee break due to speakers’ eventual overlapping time in order to maintain schedule. We have received several positive comment cards from members of the audience and the organizer warm appreciation for the occasion. With regards to the allegation of stolen valuable, a note was received late during the same month, apologizing as the person has found the belongings in another jacket. Dear Gemy69, we hope in the future to be of assistance at Stella Di Mare Sharm Beach Hotel & Spa, do not hesitate to contact us for any inquiry. With Our Very Best Regards, Denis Dernault General Manager executiveoffice@stelladimaresharm.com

I’m sorry to hear about your experience. We are committed to providing outstanding customer service; please contact me directly at ramy.moneim@stelladimaresharm.com,to discuss your experience further.

Dear Fabmc, We would like to thank you for your choice of accommodation during your April vacation, being Stella Di Mare Sharm Hotel & Spa. We regret that you was not satisfy with the location as we feel from your valuable feedback that you would have preferred to be right in the busy center of Naama Bay. As you might now be aware, 98% of the hotels in Sharm El Sheikh provide access to the sea through floating jetties/platforms due to the natural riff landscape difficulties. Having said that, I should add that our property offers the finest sandy relaxation areas right to the sea, with an excellent capacity for the hotel size and this, is visible through any satellite application. It is quite noticeable from the hotel introduction picture here, that our property is standing alone offering one of the most fantastic panoramic view of Naama Bay’s gulf, this, enlightening outstandingly the property’s accommodation. Our hotel customers are granted complementary transportation to and from Naama Bay, scheduled at various hours throughout the day and this service is advertised at the Concierge and Guest Relation Desk in the lobby. It is up to customers to decide whether they prefer the free shuttle service from the hotel, take a taxi or walk only a 25-minute to the mentioned location. Dear Fabmc, although the location was not up to your expectation, please do not hesitate to contact us if we can be of any further assistance here in Sharm El Sheikh, or if you would like, in the future, to give us another opportunity at Stella Di Mare Sharm Beach Hotel & Spa. Warm regards, Denis J. Dernault General Manager executiveoffice@stelladimaresharm.com