Hotel Relais Bosquet Paris

With regards to the issue caused by our night clerk during the night of July 6th,2005. towards 2 customers (2 rooms). We have taken the decision to send him off the property immediately in the morning of the 7th. We then decided to investigate his private records in order to get more proofs and be able to lay him off. Unfortunately the French rules are very strict when an employer wants to lay off an employee even though he has testimonies. In the social matter, it is the responsibility of the employer to get indisputable proofs against his employee! This procedure lasted 3 weeks, and this person doesn’t belong to our hotel officially from July 25th .2005. We are terribly sorry about such a difficult situation that these two ladies had to face, but we cannot be found entirely responsible for what happened to them. Facing such an unexpected situation, we can assure all our guests that we have made our work the best way we could and that we have fully taken upon ourselves our management duties when we have immediately decided to : 1/ Send this employee off the next morning even though we couldn’t lay him off on the spot 2/Present all our apologies to our injured guest 3/Offer the remaining 2 nights for each room with flowers and champagne. Our hotel is perfectly safe for any guest, lonely woman or not, but unfortunately nobody could have expected such a sudden behaviour from this person. We will continue to serve all our customers with the same professionalism as we ever did since years and as so many positive comments on the Tripadvisor website can prove it. RELAIS BOSQUET