Hotel Excelsior Parco

, Capri
4 star Map this hotel
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Entrance to dining area Hotel grounds View from hotel exit
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Hotel Excelsior Parco reviews

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Good quality 4 star hotel
Stayed here for 3 nights on oru 2.5 week Italian vacation. Would recommend this hotel as a place to stay in Capri. Pros - We were very lucky to get upgraded, but I was surprised by the size and cleanliness of the room. Views were not crash hot (blocked by trees / other buildings) and furnishings and bathrooms were a little dated but solid 4 star rooms - Shuttle service was invaluable as the location is quite far from the main town. Andreas (ther driver) was great! However, it is right next door to a supermarket -... more
Good staff, not so god breakfast
The staff was very kind and gentle, and the room was really good and clean. The car taking us to capri center or to marina grande when we wanted is great, but the breakfast was very weak. No cheese, no ham, no fruits, which I think it`s inescusable when you go to Italy. Another thing we missed is the room service, because the hotel has no restaurant, so if you dont buy things to eat in the room in the nearest market, you must go out to eat, and for that you need the car they offer until 9 pm.
Management response from excelsiorparco

Dear Guest, Thank you for your compliments about our hotel and our team, your satisfaction is our best fulfillment! We accepted your ‘negative comment’ about breakfast and room service and we used it to improve our services. We have enriched our breakfast with new products ( seasonal fresh fruits, biologic food, various kinds of ham and cheeses, dietetic products, local food, etc..) and we make and serve hot dish as omelet, scrambled eggs, eggs and bacon etc..We are glad to inform you that we have a new room service menu available 14/24 hours and a rich selection of wines and bar drinks available 24 hours. From next May You will enjoy also our new corner massage close to our Jacuzzi pool in our beautiful garden. We hope you’ll come back to enjoy our hospitality at special conditions and we’ll be happy to offer you a romantic dinner on our wonderful solarium seaview terrace.

Awesome hotel
Amazing hotel: clean, spacious, great staff. Hotel offers unlimited chauffeur service to/from port, Capri town. The driver, Nick (?), is a sweetheart. Free wifi. Market less than a minute walk away.
Good enough!
I recently stayed at the Excelsior Parco in Capri. I was given a standard room where sunlight could enter only from the window door. I asked to be moved to another room, and my request was accepted. To be honest I didn't really like the first room, although my plan didn't consider to stay in the hotel room all day. The room was clean and I can tell the same for the bathroom, having really nice tiles. Breakfast was always good. I really liked the chocolate and lemon Caprese cakes, that were available everyday. There is a car... more
The best hotel we've EVER stayed at! Recommend it 100% to anyone who's going to Capri!
Do not look any further, this is the hotel you want to be staying at, trust me!!! The service was excellent, the room was beautiful, and we were treated like royalty. We were picked up from Marina by the car and were taken to the beautiful hotel. As we got there, the manager told us that we will get an upgraded room for the same price. He took us upstairs to the room, and I didn't even realize at first that we were already in our room, I thought it was the hallway, that's how big it was. The bathroom was a good size too, and it had nice... more
Fabulous Stay!
We stayed here for three nights in late September and absolutely loved it. The service was fantastic , right from the start with collection from Marina Grande ; complimentary taxi service anytime anywhere! We had a wonderful room and found the location of the hotel perfect for exploring the whole island. The hotel is on the main road up to Capri town, right next to a supermarket and all you need to do is scoot up the walkway and you are in capri town! The best hotel of our 5 week holiday - Stay here - you will not be disappointed! And... more
An excellent hotel in Capri!
We stayed in this hotel from the 9th Sep till the 13th, as soon as we arrive the free taxi/shuttle came to pick us up from Marina Grande and took us to the hotel which is 5 mins away. Paolo the hotel manager was excellent,he even gave us a "superior" room as he called it from the standard we had! The view was really nice, the breakfast was good, the staff where very very friendly and keen to give you all the details and answer all your questions. All our requets,for coffe,extra pillows,iron etc were met with a smile.Defenetely... more
An incredible stay
This hotel is exceptional and without doubt one of the best hotels I have ever stayed in. Not only is it a beautiful place with an incrediblly peaceful atmosphere it offers exceptional service and I cannot compliment the manager and all the staff for the excellent and most profesional service they offer. The hotel's recent refurbishments are delightful and have manged to retain the integrity of the period it was built in whilst offering all the modern facillities. Of particular note are breakfast and aperitivi in the garden, the convienience... more
Dreadful!
This hotel looks really nice from the website; DO NOT BE FOOLED. It is awful. It is in a terrible location, a long way from any of the attractions of Capri (Piazzatta, shops, beaches). The website says that it is 30 metres from the Marina Grande beach: this is firstly untrue (it is much further than 30m) and secondly, the beach is not really worth visiting anyway. The hotel manager was rude and supercilious. We were given a dark room with no view which smellt of damp when we got there. There was a shower but no bath. We checked out after one... more
Management response from mesola

siamo profondamente dispiaciuti se in alcuni casi qualche cliente ha trovato delle difficoltà, nello scorso anno, nei servizi del nostro albergo. Il Management è cambiato in tutti i suoi reparti. Oggi, in qualità di nuovo direttore, offrirò tutta la mia esperienza e la massima cortesia affinchè ognuno dei nostri ospiti potrà godere, nel rispetto della categoria, questo posto meraviglioso in questa isola stupenda. Il Direttore Paolo Di Franco

just don't
The hotel may be '30 metres from the beach' as the crow flies. but on foot it takes at least 20 minutes to walk up the steep and dangerous road to the hotel entrance. We were booked to stay for a several days at this hotel but ended up only staying the one night it was so bad. The staff of the hotel are all very friendly but live in fear of the owner/manager who was rude, arrogant and dismissive. Our room was box sized and full of mosquitos. The room door handle was broken, the air conditioning was so loud we couldn't sleep,... more
Management response from mesola

siamo profondamente dispiaciuti se in alcuni casi qualche cliente ha trovato delle difficoltà, nello scorso anno, nei servizi del nostro albergo. Il Management è cambiato in tutti i suoi reparti. Oggi, in qualità di nuovo direttore, offrirò tutta la mia esperienza e la massima cortesia affinchè ognuno dei nostri ospiti potrà godere, nel rispetto della categoria, questo posto meraviglioso in questa isola stupenda. Il Direttore Paolo Di Franco

Hotel Excelsior Parco also called

  • excelsior parco capri
  • excelsior parco hotel
  • Address: Via Provinciale Marina Grande, 179 80073, Capri, Italy

Traveller Ratings

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Overall
9.5 / 10
146 reviews
Brilliant
130
Good
9
Average
4
Poor
0
Awful
3
Room
9.5/10
Service
9.5/10
Value
9/10
Cleanliness
9.5/10
Location
8.5/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Continental Breakfast
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Shuttle bus service
  • Suites
Rooms: 11 More Amenities
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