Holiday Inn Express NYC - Madison Square Garden

We booked this hotel after deciding pretty last minute that we were going to NY for xmas and new year. It was a complete chance as there were no reviews at the time and limited details available but it was reasonable for manhattan and I just went with the fact it was new. We were more than pleased with the hotel when we arrived. Its not exactly luxury but more a room rate that varied between 100 and 220 dollars over the festive break we could not complain. Room was clean and adequate size, good toiletries often replaced- I didn't use my own.... more

Like the previous poster, I had lots of fun with the thermostat and the shower, but after asking two stupid questions that they say have been asked by a lot of people, everything was fine. There is still work going on in the basement and unless fully booked, I can't understand why they'd put anyone down there. The room itself was fairly compact but fine, with a hallway leading into the proper room. Storage is at a relative minimum, with drawers under the TV cabinet and only a skinny armoire to hang clothes up in--and the armoire was... more

The holiday Inn Express is a brand new 15 story hotel, just opened in Oct. 2006. We stayed during last week of December and got a great bargain rate of $110 per night! (Imagine paying double price for a hotel in midtown manhattan during the x'mas season) The hotel has free continental breakfast every morning from 6 to 10 a.m. but get there early before 8 a.m. to avoid the crowds. The lobby area gets very crowded so get your breackfast early and eat it in the comfort of your own room. We got so full every breakfast that we skipped lunch... more

We regularly visit NYC and have stayed at assorted hotels. This hotel is very basic but was fine. This is truly a Holiday Inn Express and if you would be happy with that in New York you will be okay. The staff was fine and there is a parking lot just next door if you arrive by car. While they call this Chelsea it is not the nice area in the teens which most New Yorkers think of as Chelsea. Rather is it just 3 blocks from Madison Square Garden and Penn Station which means the immediate neighborhood (especially 8th Avenue toward the... more

very great location and convenient , only one block to subway station. easy to get in any atractions in new york city. room was clean and comfortable. bathroom was clean and modern. hotel staffs were helpful, and compliantry breakfast was so great you can get not only fresh fruit and bread, but also many choice of hot food. this hotel was great and rate was cheap and fair, especially in new york city. i will stay in this hotel again

Everything thats been said about this hotel is true, its a great location, round the corner of the no 1 subway which will get you to the most important (tourist) hotspots. And just a few blocks from penn/34st street station for all business puposes. Cabs are not hard to find, 7th down, and 8th for uptown travel. Just walk towards any corner. Staff is great, efficient and polite. This is not however your New England B&B, but it doesn't pretend to be. Breakfast is a zoo when full, but is provided with swift service. So you don't have to... more

My family and I stayed at this hotel for 3 nights for an after Christmas getaway...It was excellent in every respect. Things that are great: Location - Can't get any better - just blocks from MSG, Penn Station, Macy's Herald Square, Times Square. Price - Half of what you would get at any other Manhattan hotel. Service - These are seasoned folks here. They were very accommodating when they could be and very matter of fact but pleasant when they could not. I sat in the lobby for some times and watched as they handled... more

My family recently stayed at the Holiday Inn Express-Chelsea. We found the accommodations to be clean and of quality. Our room was small but I understand that small rooms are the norm for New York. The staff was friendly and very helpful and accommodating. The hotel is in walking distance of Penn Station. The location was excellent as well. Excellent value. I recommend this establishment

This was a great hotel for our family's 4-night stay in NYC. The location is great...easy access to all the attractions. The staff were very friendly and accomodating, from the front desk, to the concierge desk, to the housekeeping folks. The continental breakfast was perfect with a great selection and a welcome break from the expensive dining in and around Manhattan. The rooms are rather small for a family of 4, but they were just fine and besides we spent very little time there. The doors to the rooms are rather noisy when they close,... more

Just returned from an overnight getaway with my husband and stayed at this hotel. Great experience. The rooms and bathrooms were immaculate and brand new. The location (close to Penn Station and all the "action") and price were awesome. The only complaint was that the beds were a little hard and uncomfortable, and they did not have a relationship with the local parking garage, so you have to pay full price to park. Those were minor problems, though. We will stay here every time we come to New York!