Empire Hotel

I was put in a room with an incomplete bathroom. The shower was missing a door so I had to press up against the wall to avoid the water from pouring onto the bathroom floor. When speaking to the young staff person at the desk, she indicated "maybe that's the design of the bathroom." A piece of the shower controller was also falling apart from the wall. At night, the noise of staying in a "steam-heated" hotel, ie the sound of putting a hammer to a metal pipe, kept me from falling asleep. I called down to the front desk for that issue as well,... more

Wife and I spent a nice 2 nights at the Empire Hotel. The location was perfect (across the street from Central Park) as we could walk almost everywhere. The staff was very friendly. Rooms were small (very Euro) but comfortable. Typical noise that comes with staying in the city.

Stayed with my girlfriend for long birthday weekend in mid December. Got upgraded to large room on arrival. Great sized room with nice bathroom (shower needed a bit of thought to fathom out!) Outside noise was a bit much, could do with double glazing. Didn't spoil stay though, good heating and lovely beds. Friendly staff and great location. Excellent location for Central park and Upper East shopping.Breakfast was OK - pastries and cereral etc. fine for a snack though to start the day. Would return.

My wife and I stayed at the Empire for our first wedding anniversary. We loved the hotel! We stayed early December and it snowed the first night so we were relieved that the heating worked really well and kept our room nice and cosy! The hotel is in a really good location, about two blocks west of the southern part of Central Park. The nearest subway station was just across the road at the Lincoln Centre, about 1 mins walk! The room itself was a reasonable size, I suspect space is at a premium in NYC. Room facilities were good... more

Have stayed three times in last four months. Anyone who thinks rooms are small etc has not travelled outside States. Well located and warm feeling to the whole place. Nice and good value compared to stuff one notch above in the star ratings. Stephen Brown Hong Kong

I stayed at the hotel at the very beginning of December, because I was 7 months pregnant and my husband had come down with a terrible fever of 103. I realize that we were being extra cautious, but it turned out our caution was for a good reason. He had pneumonia and I couldn't come home until he got better, which ended up being five days. When I checked in the staff was fairly helpful and the room was very nice, but small. The problem was they placed me in a room that was right near the elevator. They were kind enough to move me, but... more

This hotel recently re-opened and my wife and I found it online. We've been to NYC many times and have stayed in a lot of the top-tier hotels. While this hotel clearly isn't top tier (ie Four Seasons), it was disappointing even for what it advertises itself to be. The rooms are extremely small and have been redesigned but with very cheap items (it took 3 calls to the front desk to fix broken lights in our room). However, the service was by far the worst aspect of our stay. Our room was not ready at the check in time the hotel staff... more

Pros: Good location, nice lobby, rooms were decent. Cons: Very small rooms, Very loud-could hear cars honking all night and people yelling outside at all hours. Did not have a conceirge at the hotel to help get reservations to restaurants. Heater in room did not work. Shower head was placed in middle of shower, so everytime you turned on the shower you got your head wet. I know that hotels in NYC are more expensive and smaller, but this did not have any ammenities. They had a very small workout area with a treadmill. No... more

We took a girls trip to NYC to see the holiday lights and do some shopping. The Empire Hotel was a delightful surprise and added to a fabulous weekend getaway. With 4 women staying in one room we managed quite well considering the room size, and most importantly, the bathroom size. We had room to hang our coats in the closet and leave our luggage on the floor under the desk. We had a great view of the tree at the Lincoln Center and slept very well, quiet room and amazing beds! Yes the bathrooms are small and there's no place to hang... more

There are a thousand hotels to pick from in New York City. We had never been but decided on the Empire due to its proximity to everything and its classic look. What a wonderful hotel! From the curteous and informative staff at the front door, always could find you a cab quick, to the friendy bar staff and cleaning personal. Perfect. But the best part - the bed! I have never slept on a bed so comfortable, ever, and after full days of walking the streets of New York, you could not ask for anything better. Close to all shopping and attractions,... more