Club Martha's Aparthotel
, Cala D'OrClub Martha's Aparthotel reviews
- Board Basis:Self Catering
- Tour Operator:Booked Independently
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A problem with our initial hotel meant that we were moved out of Cala Egos and Club Marthas Aparthotel. This is a large complex with at least 8 blocks of apartments and studios.
There is a main pool area with a toddler pool above the main pool (waterfalls from toddler to main). There is a separate pool away from this with an indoor pool next to it (never saw anyone in it ) and finally there is a 4th outdoor pool at the back on the complex that not many people discovered.
The split of guests is 70% Dutch, 20% UK and 10% German I believe with a few Polish for good measure. The 2 bars are fine, and the poolside restaurant and real pizzas are fine too.
The entertainment staff work for what they do, there are separate Molly club, mids, maxis and adult programmes on from 10-5 everyday and then there is the mini disco followed by prize giving and then a proper show with both internal entertainment and external. Sometimes it is proper cheesy (Finding Nemo Part2 had us in stitches it was that cheesy) but they do work for a living.
Yes it was crowded in August but that was to be expected. Our apartment was refurbed last year and had a spotless bathroom. The AC was a real bonus and the patio area was bigger than some hotel bedrooms that I've stayed in.
There was a lot of greenery around, not concrete and it was well tended, so I give this holiday and thumbs up.
- Board Basis:Half Board
- Tour Operator:First Choice
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We arrived to find the studio apartment unclean and very small. My bed had hair and bread in it. I use the word bed in the broadest possible sense. Warning if you are over 6ft then you will not fit in the park bench style sofa beds!
MY partner is 6ft 4 and was not able to fit in the bed. When we approached reception (which in hindsight was very brave!) I was told to "be quiet" by the slightly more angry Bazil Fawlty-esque "customer relations" lady. She was very unhelpful and refused to have us moved to a room where by partner could actually fit into a bed.
I raised the issue of the cleanliness of the room which was met with similar distain and after publicly complaining we were moved into another room and were given a camp bed for my partner to sleep on which made the room even smaller.
The food was adequate but with a Butlins feel to the whole complex. This would not be a bad thing if the rooms were clean, with beds in and with customer relations staff that actually wanted to help.
We were prepared to fly home early but were moved after one night to Magaluf and we enjoyed a far more comfortable stay.
This place would be great if the rooms were updated and the customer relations staff were to undertake some customer relations training! If you have kids and don’t mind about the size of your bed or the cleanliness of your room this is the place for you.
- Board Basis:Half Board
- Tour Operator:Thomas Cook
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After two weeks self catering in Martha's we were sad to leave. If you can get a sea view for no extra cost like we did, do so, because the views are breathtaking of the Mediterranean.
We found being self catering really relaxing, coming and going as and when you please. There was a large supermarket called Eroski (really good value) and cartons of wine were as little as 50$! This is where we got all our food from just for breakfast and a few bits and bobs for dinner.
On an evening, you our spoilt for choice on where to eat. We ate at a different restaurant every night and still we never managed to eat at all of them. There is a Yates in Cala Egos and an English fish 'n' chip shop (the chips were yummy!)There is also an Indian and Chinese restaurant. Watch out for the Lucky Lucky Man, he wants your money! For Sunday dinner we tried ''The Corner'' which is on the same street as Martha's, they do great roast beef! If you wanted, you wouldn't have to leave Martha's because there’s a restaurant and pizzeria and the nightly entertainment is great but so annoying when spoken in 4 different languages.
We stayed in a studio apartment which was big enough for the two of us. It seemed they had concentrated on the refurb of the bathroom (excellent power showers, very modern) as the rest of the apartment, although clean, seemed a little tired.
If you like the pool, you need to be up early (around 8:45 ish). There would be no site of the Germans, just there towels which they reserved the sun beds with at 4 o clock in the morning. There are 2 beaches in Cala Egos, both small coves, which If you like long stretched beaches, these aren't for you. They tended to get extremely over crowded during the height of the season.
There are plenty of excursions to go on. The Glass Bottomed Boat was interesting, and Cala Mondrago has the best beach and sea by far! It has to be the longest stretch of beach around the east coast. The turquoise waters are a must! I would recommend Western Water Park in Magaluf, its a great day out for the adults and the kids. Beware, the floor gets extremely hot when you’re walking round.
The maid service was average, they did come in twice a week to change the sheets. They appeared to spend the longest time cleaning when we finished our holiday. The beds were comfy, you do only get one pillow each though. The satellite television was mainly biased to our friends again, the Germans. All we had was ITV3 and sky news.
Overall, we came away very positive about our holiday and we couldn't fault the weather (thank god for the air con!) Our tour operators were great and very helpful. Martha's reception staff probably provided the best customer service out of the whole site. I would say a little different for the restaurant staff.
- Board Basis:Self Catering
- Tour Operator:Thomas Cook
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I actually stayed at Club Marthas (cala egos/cala d'or) in July 2004. I found this site whilst I was looking up reviews for Alcudia, where I am due to visit on 28/8/06 as I love the Balearics.
I have to disagree with the bad reviews, as I thought Club Marthas was in fact very nice, the staff were polite-albeit very busy, so if they came across as rude it was possibly because like us, they have a job to do and it can be annoying when they see hundreds of families arrive every day with the same problems and all wanting to be attended to.
I stayed for one week and as we are all a little too old for the kiddy’s entertainment, though we did watch the bee gee's tribute group to take the p*** and we still found the surrounding areas were adequate for people of all ages to enjoy an evening out.
The only thing I would suggest to the staff is that when they started up with the morning entertainment, it was 10am every day, playing the same annoying football song, (I feel agitated whenever I hear it now) and a woman would start shouting on the microphone in a "good morning campers" fashion, which really got on our nerves being a family that likes a lie-in on holidays!
We also had a problem in getting sun beds by the pool after 11am like any holiday accommodation, but the apartment we had did have a big balcony with two sun beds on it so we could sunbathe in the buff if we chose to do so(not that we did because of the neighbours!) In any case, everybody's different and if the hotel had more Germans one week I'm sure it would not matter, seeing as they do get up earlier than the British, just to put out a towel to claim a ruddy sun bed.
- Board Basis:Self Catering
- Tour Operator:Thomas Cook
Was this review helpful? Yes
Arrived to find that the hotel was over booked and only studio apartments were available. These consist of two sofas (not of the fold-out variety) and because we have a daughter we were left a fold up bed (this needed furniture to be removed from the small room by us to unfold it). As we dared complain about this situation we were confronted by an aggressive duty manageress (her reputation was widely known around the hotel) who said if we didn’t like the situation then we should contact our holiday rep.
This is fine if the holiday rep was onsite but they are harder to find that Hotel Martha cleaners (the rooms are cleaned, well the towels changed and the beds made-only twice a week). This policy of putting new arrivals in studio flats rather than the apartments they had paid for affected nearly all new arrivals that we spoke too during our stay from all countries. As the studio flats are sub-standard it seems the only way to keep then occupied is to force guests to stay in them. We eventually were moved. On waking up at 9am on the first day we found that as the majority of the hotel guests are German there was very little chance of finding a sun lounger without a towel over it (no Germans just towels).
The family entertainment is again focused more towards the majority of German and Dutch guests than English. This seemed to confuse the younger children who struggled to distinguish between the entertainers bad English and other languages. Overall the hotel is situated in a great location that is not overly-commercialised and is within easy access of several marinas and beaches. However, the lack of respect by the management for hotel guests leaves you constantly battling to try and get things that other hotels offer as standard.
- Board Basis:Select
- Tour Operator:Thomas Cook
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What a disappointment! I have to agree with the earlier review that this is not a 4*/diamond/T rating property. Thomas Cook really need to review their rating on this property.
We arrived in the small hours to be shown to our room by a grumpy receptionist however, there was no air con as it had broken down. The room was spacious, but in dreadful need of updating and it smelt really musty. The whole complex is a little 'tired' and the pool up at the Cases D’Or section (which is quieter - also salt water) is in need of a good clean and repair.
We asked for a room change only to be told that they were fully booked, we asked Thomas Cook to intervene only to be told that we could be moved hotel if we coughed up £1600!
In my opinion the complex is much too large and there seems to be a 'get them in as fast as possible, get as much money out of them and ship them out just as fast' attitude. The courtesy room for day of check out was inadequate with far too many cases being left in there. Club Marthas seems to cater well for the young family market who want a lively break, so if you are looking for a 4* relaxing, chill out - this is not for you!
As for the food in the 'buffet' restaurant - abysmal is the best description. We did cotton onto the fact that we could swap meals in the buffet for Marthas Euro Vouchers to use in the pizza/cafe so that we could have freshly cooked food.
Needless to say I wouldn't return to this hotel, however the surrounding area of Cala Egos and nearby Cala D’Or were superb, with a good selection of restaurants/bars/shops.
- Board Basis:Half Board
- Tour Operator:Thomas Cook
Was this review helpful? Yes
We stayed at the Club Marthas from the 27th May - 3rd June 2006.
This was our first abroad holiday with two children (5 & 18 months), we had a fantastic time at the complex, the staff are all very friendly and the apartments clean. The entertainments team worked very hard and there was something to do for everybody. The food and service was good.
The complex is well positioned just a few minutes walk from the beach and Cala Egos with its bars, restaurants and shops. We have already booked to for next Mat for 2 weeks. I would recommend this complex to anybody.
- Board Basis:Self Catering
- Tour Operator:Thomas Cook
Was this review helpful? Yes
Have just arrived back from 2 weeks at Club Martha's. After spending last year based at the La Mirada which is located across the road from Martha's and spending every night at Martha's we decided to give the hotel a try this year.
We where not to be disappointed. The complex contains everything anybody with a family could ever need with an entertainment team that you would be hard to find better any where in the world.
They start at 11.00 am with activities for everyone from the ages of toddlers upwards giving mums and dads enough time to relax. This is repeated again at 3.00pm and 4.00 pm with activities changing on a daily basis. The day is finished of with a show put on by the staff and based on the fact that these people are not professional dancers or singers the quality of the performances was first class. I cannot give this team enough praise.
The rooms where spotless and kept this way by a first class team of cleaners. Rooms where spacious with all the necessary equipment needed for an enjoyable stay. We will be booking again very soon for our next years stay.
- Board Basis:Self Catering
- Tour Operator:Booked Independently
Was this review helpful? Yes
Just returned from Club Marthas with my wife and 2 kids (7&4). The whole holiday went like clockwork from leaving the plane at Palma. Picked hire car up and 40 minutes later we arrived at the hotel. Checked into hotel by friendly staff where our room was ready straight away.
The room was on the top floor of the centre block of apartments (best in complex we reckoned) and was perfectly adequate for our needs. (Considering the cost)
The staff working for Marthas were excellent and always had a smile which put you in a good mood for the day. The entertainment staff were very good indeed and put together some great shows in the evenings as well as taking care of the sports programme and kids club in the day.
Pools were spotless and there were plenty of sun beds (that said my wife enjoyed beating the Germans at there own game!)
To cut it short our experience of Marthas was like all the other reviews below this one (apart from the unfortunate moaning veggie (you would have fit in the molly club well) which was 10 out of 10!
We booked the hotel on the strength of these reviews and like the majority will be returning next year!
All these people can’t be wrong can they!?
Just book it!
- Board Basis:Room Only
- Tour Operator:Alpha Rooms
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This is a great family hotel, great entertainment, great staff and a lovely atmosphere. There is a mixture of nationalities at Marthas which only added to our enjoyment as the Dutch and German guests were a good laugh during the World Cup matches.
The rooms were spacious and clean. We booked a studio and one bed apartment which had a connecting door which was good! We booked direct with the hotel and it was very easy to do through their website. They could not do enough to help us!
My three year old loved the pools which had plenty of sun beds and places to sunbathe and were impeccably clean and well maintained. My 14 year old loved the entertainment in the evenings. There is lots of entertainment all day long for adults and children alike, from archery and shooting to volleyball and football.
The entertainment team are excellent and seemed to love every minute of their job. They organise all the activities as well as put on great shows in the evenings.
The food was good in the restaurants and the pizzeria was brilliant. All in all we loved it and would definitely go back. Maybe not the best place for people who want to get away from kids but there were couples there without kids who loved the place!
- Board Basis:Self Catering
- Tour Operator:Booked Independently
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1 reader found this review helpful
Club Marthas is a 3* hotel, not 4*. We arrived at 1am, and went to our ground floor studio to find the room was already occupied, by ants. I asked to be moved, but was told this was not possible as no other studio rooms were available till possibly the next day, but we weren't guaranteed to get one. I asked whether another room could be offered for one night - i.e. a room for 4, but no.
A maintenance man came out right away, and sprayed near where the ants were coming in, but as there was a hole in the wall this was not going to stop them. We had a restless night, and the apartment was full of ants in the morning. We went straight back to reception, and asked to be moved, but told, not possible, but not to worry as the problem would be sorted that morning. We went out until 3pm, to come back and find no one had been.
Back to reception we went, spoke to someone else this time and were promptly moved up one level. A couple of days later we saw someone else was put in that room, but they only lasted one night.
The complex is large, and really aimed at kids. For anyone who is going soon, look forward to "molly club molly club, molly, molly, molly, club....". You will know what I mean. Twice a day, every day! There is also a very loud tannoy system to announce the daily activities. We never ate at the hotel, as I'm veggie and they didn't really offer anything except pizza for me.
The cleaning is not cleaning by anyone's standards. If changing the sheets on the beds and the towels is cleaning, then great. Bins weren't emptied, toilet roll was not replenished, floor was not swept, I can go on.
The positioning of the resort was ideal, just off the main street in Cala Egos, and really close to Cala D'or.
The resort was okay, but I wouldn't return, though I would return to Cala Egos.
- Board Basis:Self Catering
- Tour Operator:Alpha Rooms
Was this review helpful? Yes
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Ignore any bad reviews club marthas gets!! I went in June-July last year for the 8th time! I have to admit that booking independently is the cheapest and best way. The room was wonderful as usual with the sheets changed regularly.
The staff are always nice and up for a laugh (even getting thrown in the pool!!!) there are no fights for sun beds by the pool, well that would be hard considering there are hundreds. The balcony is a good size with 2 sun beds and a seating.
The hotels grounds are always clean and enjoyable to sit in and relax in the sun. Entertainment is good for all ages with activities throughout the day and a show every night which is enjoyable. There is a restaurant and pizzeria on site which serves lovely food and at a brilliant price. There is a night club on site running up until the early hours, but this is underground so you can’t hear a thing!
The location is good, shops just around the corner! And if you fancy eating out then I recommend going to Tony’s, and if you want a midday drink in a pub then try rumours (made even better because British people own it!!) It is a short walk to a lovely beach and if you don’t mind walking then try heading for the harbour which is a short woodland walk away. Cala d'or is a lovely town with plenty of things to see and do.
I would also recommend giving the glass bottomed catamaran a go, its good fun and you can see some awesome fish! I’ve been to club marthas 8 times and will certainly be returning in the future!