Diamond Bay Resort & Golf

This review goes back a few months, although dated November.2008 i feel it was July the Guest stayed. The owners have now appointed an Australian GM with 20 years in International Hotels, we have come a long way since Miss Universe, a new Spa has been Built, along with new Reception, and F&B outlets, now located in the centre of the operation, I can assure future Guests, that they will experience, an improved service standard, better facilities, more comfort, professional, Managment and I prefer to put us in a soft opening position, whilst not a construction site as such, we have taken out rooms not up to standard, and are repairing/refurbishing them. At the risk of being biasd, I have worked in Asia for 10 years, and i find the food enjoyable, yes it can always be improved on, but it is tasty, fresh, and hygenic, I am working on the staff english, yes it is not good, and I intend to appoint a full time experienced English Tteacher, after all i need to communicate with tour staff as well as guests, and Vice versa Don't judge us on a 3 week event, we have come a long way, believe me Tony Shepherd General Manager 27/11/08

July was the month that we Hosted Miss Universe, That is now long gone, the issues with the Resort operation are being corrected, I have been appointed as General manager, I am an Australian with 20 years International Hotel Experience, we have come a long way since July, our resort is continuing to undergo, fine tuning in the 342 guest rooms, however, we have taken out thoise that are in need of improving. The Spa opens early december, a tempory one is currently in operation, and is very enjoyable, an hawaiian trained Guy is the Manager, You will see we have improved, don't be turned off, This Resort is only 10 mins by car to Nha Trang City, we offer frre transferes 4 times a day last at 6pm bring back at 9.30 pm Don't be convinced by reviews of a rushed opening there were mistakes, and the best in the world make mistakes Tony Shepherd General Manager