Citin Hotel Langkawi

, Langkawi
3 star Map this hotel
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The Queen Bed breakfast view from adjoining room door
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Citin Hotel Langkawi reviews

Read 95 additional reviews of Citin Hotel Langkawi
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More Traveller reviews of Citin Hotel Langkawi

Awesome Stay
Perfect ambience with courteous staff. Cleanliness wise, it's awesome. Suitable for anyone on a budget who just want a place to sleep. Everything's perfect for a great getaway
Management response from CitinLangkawi

Dear CityFlyerAu, Your astute review is much valued by Citin Langkawi. Enthusiastically, we will continue committing ourselves to improve our service and ambience standards at value for money rates. Splendid it is to know you had a great stay with Citin and moreover a fantastic holiday in Langkawi. Whenever you should wish to relive your wonderful getaway experience, with open arms, we happily welcome you to stay with Citin Langkawi again. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

I am quite satisfied with the extended service
Several aspects I like this hotel very much. eg. it is quite new, everything is new, the airconditions, the beds and closet, the restroom. It is quite clean with bright colors, which brings you a happy mood from the first sight. Also, it is quite convenient, with free wireless in the lobby, close to many restaurants, and duty-free shops like chocolate shopping center and Fair Mall. The most important is its service. Service, especially the extended service, is the key factor I will choose Citin hotel again if I return to langkawi. This... more
Management response from CitinLangkawi

Dear MateyShanghai, Joyously, after reading your review my staff and I recall your stay and experience with us as your username in a sense gave your identity away. It is fantastic to know you had a happy experience staying in our new rooms and we thank you for acknowledging our staff’s hospitality. Just mentioning your review to them made their day. It is our pleasure to never say never to any possible requests as we empathetically practice to fulfill all realistic requests made by guests the best we can. It would be grand to welcome you back to our hotel in the future. Till then thank you for choosing Citin again. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

Currently the Best Value Budget Hotel in Kuah
I run a free community paper in Langkawi called Langkawi Link and I was invited by Citin’s new Operations Manager Alex Phang to spend the night with my family to experience first-hand the completely renovated hotel. Citin used to be a dark and dreary budget hotel that did not have a very good reputation, either on travel forums or with the local residents. The place is now bright and breezy, interiors painted in white and lime-green. There is a whole new crew working there and they were very eager to please. At the time when I stayed... more
Management response from CitinLangkawi

Dear Palow, Thank you for sharing your professional thoughts in this eloquent review. All of us courteously appreciate the comparison you have made to the old Citin (or back then Alu-Alu Inn) and how we transformed and rebranded Citin to what it is presently. The staff are all in high spirits and a positive impetus is definitely noticed in their performance since. Referring to the comment on your room being windowless, regretfully it is true that a few of our rooms do not have windows in them. However, rooms not equipped with windows are generally more spacious to compensate that fact. Also, upon request and availability our staff will gladly allocate a room with a window. To end on a positive note, our café is as of now undergoing a massive transformation renovation as well and should be ready before 2010; which by then we hope to have you and your family sample our tantalizing specialties and great coffee. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

GOOD VALUE FOR MONEY
great location. close to jetty and town. room clean and comfortable. staff friendly and helpful and go beyond the norm to make sure that their customer services meets the standard and expectations of the guests.
Management response from CitinLangkawi

Dear travelbites49, With much appreciation, your short and snappy review briefly summarizes what Citin Langkawi has to offer. Being made aware, our staff are even more driven and motivated to keep on providing all our guests with sincere service from the heart. It would be Citin Langkawi’s indulgence to welcome you and your friend(s) back to our hotel. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

A pleasant stay indeed
(i) free wifi (albeit in lobby only) (ii) clean room and clean bathroom (iii) some tv channels not clear/ blurr (iv) close to town (v) aircon - satisfactory (vi) reasonably priced @ RM 99/nite = RM50 for extended stay till 6pm (vii) no breakfast (viii) reasonable close to mamak stalls for brkfast and local seafood stalls for dinner (walking distance) tq
Management response from CitinLangkawi

Dear anordin, Thank you for your review points on Citin Langkawi. We appreciate the comments and praises you have brought up. It’s great to know you made good use of the free wi-fi which is also available in certain rooms. Apologetically, the clarity of our astro channels depend on the position of the rooms with some receiving excellent reception. Affirmatively, Citin will commence its breakfast service next month once our café renovation is complete. Citin Langkawi looks forward to accommodating your future stay with us, this time around serving you our ready breakfast. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

Very friendly and informative staff
From the telephone conversation for reservation, we decided to stay at Citin hotel. we realized it has actually a neat and clean atmosphere with newly established amenities. The friendly staff are informative about the Island and they suggested us to inerested places and the way to reach there, we could therefore, enjoy the whole island within a short period of stay by renting a car. The best thing is that we could do shopping at dutyfree shops/mall located in a 5-10 minits walking distance. It was more convenient for us to reach the hotel... more
Management response from CitinLangkawi

Dear jazz172, Citin Langkawi vividly remembers your pleasant stay with us as you’ve referred booking via the memorable phone call. Most grateful, thank you for the compliments on our staff being friendly and informative. It brings us happiness to know you had a comfortable stay in our newly refurbished hotel and was satisfied with its strategically convenient location. Respectfully, we would be exhilarated to have you stay Citin Langkawi again. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

New, clean hotel & friendly staff
Perfectly located to start exploring the island, nice neibourhood with 24h restaurants and mini-market, nice rooms with comfy beds! A great place to stay!
Management response from CitinLangkawi

Dear AnRen, Your succinct review has certainly showered positive vibes to the service staff here at Citin Langkawi as we passionately strive to go the extra mile for all our guests. It’s great to know you found our hotel’s central location to be conveniently suitable and that our rooms matched your accommodative needs. All of us at Citin Langkawi thank you for the motivational boost you have given us in this simple yet important review. Jovially, it would be grand for us to once again host your next stay with Citin Langkawi. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

My bed and duvet was comfortable, I had nice warm showers, my linen and towels were clean.
Some points when I stayed in a room with a queen sized bed; bear in mind that the hotel has been recently renovated: Pros: 1. A great place to be stay if you are looking for your basic needs ( keep in mind that although basic the hotel is clean and has a modern IKEA feel to it - ideal for tourists wanting to spend more time outside and only looking for a place to stay.) 2. Also ideal for short stay business trips (only to stay in as there is no business facility). 3. Roomy cupboard space for clothes 4. Close to... more
Management response from CitinLangkawi

Dear mlle_vuitton, You’ve done a magnificent write-up review on Citin Langkawi and we cannot thank you enough for that. Covering every inch of our hotel in your detailed personal review, we will positively take each point noted and work on improving our hotel the best we can. Evenhandedly, we’d also wish to thank you for acknowledging our hotel’s “new” status and your again, esteemed suggestions. Underlining the “new” status, we will be providing breakfast in the near future as our F&B is still under renovation. Also, since your stay with us, we have installed all our rooms with a user-friendly PABX system for simple communication purposes. Concerning the unanswered phone call, it will be irrefutably looked into as our FO reception shifts are scheduled around the clock. Enthusiastically, we await welcoming you and your colleagues back to Citin Langkawi, next time during Langkawi’s peak season in assurance on providing you with just as or even better personable service. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

Value for money Budget Hotel stay
Location is near Kuah Town. Had some eating places within a short drive. Required about half an hour drive to beach area. Room is small.After the bed with small side table plus studytable and wardrobe, there is minimal walking space. Room decor is pleasant- bright lime green splashing across white background. The bed is comfortable, and the room is clean. Reception staff is friendly. Free Internet access in the hotel lobby/ reception area. Overall, for the price of 89 RM/99 RM per night stay in Kuah Town area, look no further.
Management response from CitinLangkawi

Dear Soleus4, Thank you for your valuable review and insightful comments. Being that Citin Langkawi is located in the heart of Kuah Town, our hotel is ideally suitable for duty-free shoppers with the popular stores and shopping malls within just a few minutes walking distance from our doorstep. Some of Langkawi’s best seafood restaurants and local eateries are also accessible by foot. Our reception staff gladly provides recommendations. We identify with the minimal walking space you have highlighted as almost all our rooms vary in size with some more spacious than others, subject to availability and situation. Furthermore, we are glad you made good use of the free internet access. Citin Langkawi is pleased that you find our hotel overall satisfactory and anticipates welcoming you back for your next Langkawi trip. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

Happy Langkawi Trip
I have searched and telephoned many hotels before confirming of hotel room. Through the internet, I have found Citin Hotel which is located in the center of Kuah town. Called the hotel and was informed by a courteous staff, Cik Mala, that the hotel was just newly renovated. My family and I are really happy and very satisfied during the stay in Citin Hotel, Langkawi. The price of the room is also much more reasonable compared to others. In addition. the staff there, Mr Alex was very helpful and cheerful. We hope to put up the same hotel in... more
Management response from CitinLangkawi

Dear jpchjpjy, With much delight, Citin Langkawi would like to sincerely thank you once again for staying with us. We are honored as it was an utmost pleasure to be in acquaintance with such a pleasant gentleman and his delightful family. Your most welcome review marks the rebirth of an all new renovated Citin Langkawi, which we hope many future travelers would find the hotel to be just as pleasing and value-for-money. In fullest appreciation, we are joyous to hear that you and your family had a wondrous trip. Citin Langkawi is pleased to welcome you and your family to stay with us again. With all good wishes, Alex Phang Operations Executive | Citin Langkawi

Traveller Ratings

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Overall
7 / 10
117 reviews
Brilliant
26
Good
43
Average
25
Poor
11
Awful
12
Room
7/10
Service
7.5/10
Value
8/10
Cleanliness
7.5/10
Location
7.5/10
Hotel AmenitiesHotel Description
  • Restaurant
Rooms: 46 More Amenities
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