Cancun Resort

I stayed at the Cancun Resort the week of October 8-15 with my husband, mom and 3 year old son. We were in a 2 bedromm in the Merida building, third floor. The apartment was very nice, spacious and had everything you needed. The bathrooms were huge and the kitchen was a decent size. My mom and I had no problem working in the kitchen at the same time. There were TVs in each bedroom and jacuzzi tubs in both bathrooms. There is also a balcony which was nice to sit out on at night. We called housekeeping several times during our stay... more

I stayed at the Cancun Resort in August and had a great time. I was there with my mother and my 16 year old niece. The pool was great, there was a little foam in it due to the construction, but not enough to cause problems. The staff there was always willing to help out. I enjoyed the craft classes, there should be one daily for adults. The shuttle service was really good and the drivers were great, very talkative, it was never late no matter what time of day we used it. They should make daily stops to the supermarket across the street... more

Booked this resort for three nights, Sept. 6,7,8, on line through Expedia. Was very hesitant about staying at the Cancun after reading reviews on Trip Advisor, but took a chance anyway-Big Mistake. This resort is no where close to a five star as advertised, more like a two star. The rooms were very worn and in need of an update. The room we were assigned had a very bad odor, smelled like sewer. I asked to look at another room in a different building, but with the same results. I told the girl at the front desk that the rooms were not... more

We stayed at the Cancun resort for 7 nights, when we first arrived, we did not like the set up very much - the location is great - but the rooms do need more updating. The beds were horrible - my husb and I woke up with back pain each night, we felt like we were sleeping on box springs - and we had changed our original room and both beds were the same. the pool was nice and big, but due to the construction of the new building, the pool would get dirty and full of foam - i ended up taking the pool stick to clean out the dirt because they... more

Exchanged our Kissimmee/Orlando golf course timeshare. Staff was very nice, check in a pleasure, although I had assumed I had an exact room, but it seemed I had somewhat of a choice, "there is a room facing the pool, but it is not finished being cleaned yet, otherwise ___ is available." Room was smaller than our enormous Kissimmee Wyndham Palms two-bedroom one; but remember, timeshares have different size and newer/older rooms, so that is why you and I may see variation sometimes in the description. Ours was a two bedroom, two bath... more

Unfortunately this resort was not what we hoped. The rooms were very dark and the furniture uncomfortable. the kitchen area is small and inconvenient. Some redecoration is overdue. Loungers by the pool had to be taken very early or there were none available. The pool area is small for the number of the apartments and when the next blocks are built, will be even worse - in spite of a new pool on the plans. However, the staff are friendly enough and the shuttle service into the casinos is excellent. We wouldn't return.

We were very disappointed with the Cancun resort, I think we would give it 2 stars. The beds were thin and you could feel the springs every time you turn over. The kitchen was so tiny that you had no room to move around. The decor and furniture was very shabby, the wood was actually peeling off. We had a one bedroom, with two bathrooms. The master bathroom was huge...bigger than the kitchen, but behind the door there was a big patch where someone must have made a hole in the wall with the doorknob and then they came in a plastered... more

This is a great resort when you want out of the hustle and bustle of the strip but can visit it as often as you would like with it's on-the-hour, 8-minute ride. The pool is beautiful and great for kids with it's waterslides and daycare and kid camps. There is a grill with great food so you can take it to your room and eat, or grab a drink and sit by the pool. It's a non-smoking facility so you can escape the smoke from the strip and what a relief for a non-smoker. Our stay was great and we would definately stay again.

We just got back from Vegas, thankfully our trip was saved after moving to another resort after the 3rd day. The Cancun resort wasn't terrible (if you are used to 2-3 star resorts). It just wasn't what I was looking for. The suites were moderately decorated and the bed was very very hard. I'm only 35 and it hurt my hips to sleep on my side! The towels they give you in the rooms are very very cheap, so cheap in fact that I think they throw them away instead of washing them. All our towels were apparantly new and shed all over our bodies when... more

My wife, two children (10 & 14) stayed at the Cancun Resort, June 20th thru the 24th. A great resort for a family! We booked a two bedroom condo, clean and well furbished. The resort pool was fantastic! Large, clean with four waterslides, plenty of chairs and tables. There is a poolside cafe/bar that serves breakfast, lunch and dinner, a limited menu but what we had (burgers, tuna sandwich, nachos) were good. The resort staff was well above average, courteous and professional. They have a shuttle that runs from noon to midnight, takes you... more