Garda Bellevue

the food in this hotel is eeeeugh...catering for German clientle only....we went with Thomson ..they gave it 3 stars ...must have got them from man in the moon.Complained about wee poky room on arrival to be told no others available...stood my ground and was given a room on the fourth floor...a beautifull view it was priceless but Thomson have a lot to answer they advised sat t.v. and air co...sat t.v. consisted fof 8 german channels and cnn in english...rep advised us that although no english progs it was delivered via sat. and that airco... more

I booked this holiday over the phone after looking at hotels on line. The one i wanted wasn't available even though it showed as such on the website and the operator suggested other hotels to me. While i was talking to her i checked various holiday review web sites and found no mention of the Berna (because she spelt it BernE to me) and it looked ok so on the basis that no news is good news i went ahead with it. Two days after booking i found these reports on here and my heart sank! I didn't tell my husband what i had... more

We stayed here from the 13 - 20 June 2007. This was a late internet booking just to join my sister and her husband who had booked much earlier. When we booked we had no upgrades available so we didn't expect any sort of views etc. We were very surprised when we received a room on the top of the tallest block with two balconies, one from the bedroom and one from the bathroom, really good views of both lake and mountains. Air conditionng was useless, no hot water on three days but otherwise the room was good albeit quite small. Do not come to... more

Good clean room, not an excellent view, but that did not matter much to my wife and I. Good location in Limone. Malcesine, on the other side of Lake Garda might have given us more options for activities, but it is busier. Handy supermarket under the hotel. Evening meals were good, very good we thought. Plenty to eat. Served by waiter. Wine was included in the price [with Airtours]. Desserts weren't up to much though. You always sat in the same seats in the dining hall. Breakfasts were OK, just OK. BUT, our air... more

This hotel is made up of five different blocks of accommodation. The block my husband and two friends were in was the oldest part of the hotel. The room was in a very poor condition, broken tiles on the floor, cracked wash hand basin, sockets with bare wires hanging off the walls, TV on high shelf which was to small to accommodate TV, ants in bathroom, loose fitting window frame the width and height of the exterior wall, fire exit blocked, no smoke detectors, foul smell in hall ways, staff very dismissive of our complaints. Tour rep... more

we stayed at hotel Berna in june this year,we had payed for a lake view(£112) extra the view we were allocated had a nice view of a wall when we went to point out this we were told nothing could be done till morning.we spoke to our rep(Thompsons) she spoke to the manager on our behalf although we could not under stand the feeling was no careing,we later found out other were treated the same.Some people we spoke to had a lake view and never requested or payed for this.Other than this the hotel was fine although... more

Being one of the cheapest hotels in the brochure in limone, and with only a few reviews, we were not sure what to expect. The hotel is split into about five separate buildings joind up by walkways, each with their own sun terrace. The hotel is devided by a path which leads up to a main road to various other hotels and down to the port, only a five min walk. The main road into Limone is close by but theres never enough traffic for this to be a problem. Running under the hotel is a well stocked supermarket. The rooms are small but very clean.... more

The hotel deserves credit for being helpful with the booking of the rooms. Actually one of few hotels in Italy, answering our e-mail request. And, for the close distance to Lake Garda and to the centre of beautyful (but over crowded by tourists) Limone. Also, the rooms and the hotel where clean. But... the breakfast was of course not expected to a gastronomic experience, but to deserve the 3 stars they officially have, they should at least serve fresh orange juice and a better choice of bread. Not accepting credit... more

The Berna is a big sprawling hotel with a number of linked buildings - and absolutely zero atmosphere. The main hotel has a huge, characterless dining room and an equally characterless lounge. Our room was basic, to say the least. It had a huge window with no shutters, and in the heat of August, the temperature was unbearable. We tried opening the window at night - but then could not sleep for the noise of the traffic on the main road. The bathroom was small and cramped, with mould and mildew in the shower. The furniture was tired and... more

The standard of the room I was allocated at the Berna Hotel was appaling. It was damp, dark, dingy and dirty. There was wallpaper hanging off the walls and the air was filled with a nauseating foul odour. I complained to the hotel manager who was totally unsympathetic and refused outright to allocate me with another room. So bad was the condition of the room that I refused to stay at the hotel and found alternative accomodation elswhere in linome. The manager adopted a phlegmatic attitude to my complaint and showed little interest in my... more