More Traveller reviews of Carlton Hotel Tunis
Carlton: Great location, nice rooms - & some more advice on Tunis
from Laurelle00
I was interning in Tunis and my research center put me up here for a few days. The hotel is extremely decent - TV (only a few channels, but that's pretty typical), nice bathroom, comfortable bed, and the breakfast was one of the better ones I've had traveling in Europe and North Africa. (Yogurt, cereal, baguette, meat cuts, cheese, pastries - Mix the coffee with a bit of milk & chocolate powder, it's delicious!) The location is definitely excellent - right on the main avenue. The desk staff speaks French and English (if you don't...
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Great location, ok hotel
from williamdfr
Wonderfully situated and good value. Reception is a long and narrow corridor with a lift at the back. Staff are consistently 'correct' but never smiling or friendly and made no effort to help us out with tips or recommendations. They do all speak French very well and I think English too. Our room was at the back so it looked out onto a dodgy looking lane, but it was relatively quiet - don't go to Tunis if you need five star comfort and can't stand noise or hassle. The room was clean, the bathroom too but only towels and two small soaps...
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Good value in ideal location
from Joala
Although the room was clean but basic and the air conditioning outside noisy (we had a room at the back to avoid street noise), you can't fault this hotel for value for money. It's situated right on the main shopping street, and just 15 minutes walk from the rail link to Carthage in one direction, or the Souk in the other. The staff are incredibly helpful, seem to speak a multitude of languages and have a sense of humour. The restaurant sells no alcohol, but that seems to be the norm in Tunis.
Great Service
from A TripAdvisor Member
Aftyer arriving in Tunis in the dead of night and finding our original hotel choice unacceptable (at Hotel Transatlantique we were greeted by a surly staff which I can handle, but the hundreds of cockroaches in the room I would not bear), we hurried to the Hotel Carlton, listed in the Lonely Planet guide as a good choice. The staff is very friendly and helpful, and the rooms are clean, have CNN and hot running water, and a good amount of toilet paper(seems to be a luxury in this country!). The hotel offers a breakfast buffet which is pretty...
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Great value, friendly staff!
from mai_b
We stayed for two nights at the Carlton Hotel in Tunis. The rooms were immaculately clean, cleaner than any of the resorts we stayed at in the beach towns. The staff was incredibly friendly and would joke and laugh with us when we passed through. An added bonus is that at the end of the block is the world's best patisserie, The Sweet House, and it has beautiful, delicious, and inexpensive gourmet pastries! It's a great value.
Nothing Special
from marcjwilson
This place has lots of advocates elsewhere online and publishes it's own plaudits on it's website. It's a great location right on the main drag and it's not too pricey but that's about it. Rooms drab and on the small side, TV a bit on the dodgy side and no remote- I understand they're having a refit and it does need a bit of a spruce. Worst thing is the noise - of the street, the plumbing, and of adajcent rooms. Not good if you're in need of a peaceful night
One of the nicest hotels in Tunis center.
from A TripAdvisor Member
One of my favorite old world hotel in Tunisia. Centrally located, with excellent hotel staff and services. Modest size room but fully equiped (including WI-FI access)
Very poor booking/reservation service
from A TripAdvisor Member
I called the Carlton Hotel on the 21th evening to book for the 23rd (3 adults): The person who answered the phone said he don't know anything regarding the room availability and better call the next day after 8:30. Next day (22nd) a lady informed me there are many rooms available (with quotes) I needed just to fax my details in. One hour later (11:00am) I call again to have a confirmation at least by phone perhaps a reference number: Nobody knew, the new person wanted me to call in the next 15mn. 30 mn later the reply was: no...
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Fine if you enjoy dirty rooms and poor service
from Karlitoz
After spending a couple of nights in this place I was ready to go leave the country. The rooms were dirty and smelly. I had to negotiate for 10 minutes to get a remote control for the miniscule TV in the room. If you are looking for a cheap hotel with a convenient location, and cleanliness is not on the top of your priorities this is the hotel for you.
Management response from knskbs
I was very sorry to read this undeserved end very tough review of our hotel, i must say that if we have -like any other hotel- our share of unsatisfied clients, the accusation of "dirty rooms" is quite rare among our clients comments. Cleanliness of the rooms is taken very seriously at the Carlton-Tunis, as is our clients satisfaction. Many thanks to this anonymous customer for taking the time to comment his visit to our facility, if we have the -very unlikely- pleasure to welcome him again, I hope he make himself known, i can assure you we will make all efforts to convice him to change his appreciation of the hotel.
Meanwhile, if he reads these lines, I hope he can give me more details on what went wrong and accepts our apologies for this unhappy experience.
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mixed feelings
from eugene uk
We arrived at the Carlton late in the evening and our first impression could have not been better. From outside the hotel looked grand with its white period facade lit up, like a big layer cake of meringue. Once inside, the entrance-reception was small but nice, and the staff seemed friendly. The wow factor was soon to disappear though. Our room was alright, if rather basic and plain. Unfortunately the air con unit would not work and, to make things worse, the room looked onto an alley at the back of the building with a bar right...
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