Algila Ortigia Charme Hotel

, Siracusa
4 star Map this hotel
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Hotel Algilà - tramonto facade of the ruined Palazzo Bongiovanni, across from the Algila From the seawall towards the Algila
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Algila Ortigia Charme Hotel reviews

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Charming Algila
My friends and I stayed at Algila Ortigia Charme Hotel for only one night after flying into Catania, but we all agreed that it was so lovely there we wish we'd booked for longer. It was a beautiful, historic building, and with the sea virtually at the front door, we felt it was a serene and inspiring location. The hotel staff were very welcoming and the breakfast was delicious. It was the perfect introduction to Sicily!
Lovely hotel and great food
Just back from 3 nights in the Algila and we loved it. The rooms aren't big- but were beautifully decorated with a nice bathroom and shower. The staff were friendly and though I'm ashamed to say it we ate in the hotel twice (the weather was truely awful) and the quality of the food and wine was excellent. The breakfast buffet was delicious also.
Hugely underwhelmed!
After reading the reviews on here and seeing this hotel had an on-line special deal I was really excited about this place... Sorry to put a downer on things but I didn't warm this hotel at all. Its just set back from the seafront but there are no outdoor spaces. The roof terraces are for the executive suites only, so if you have the cash its a different experience. We were put in a cubby-hole of a room overlooking an inner courtyard fountain which in the day time masked the buzzing generator noise that was really loud at night. The... more
Management response from mtaranto

We read the review only now and we feel the need to answer to it. So many years spent in hotels both as customers and as managers have taught us the first moment you walk in the Hotel is crucial for the success of the entire stay. This is the reason why we perfectly understand that the dashed expectations may distort the emotions and all the moments that take place. We do remember very well this customer that complained a lot during the check in for not having obtained the upgrade in a superior room. Unfortunately August is really a busy monthand when client arrived the hotel was almost full and we didn't have any superior room available as they were already booked since a long time ago from other clients. As clearly indicated in the description of the offer purchased by the customer, you can have an upgrade, also withot asking, only if we have available rooms. Regarding the alleged defects of the room, the management, who heard all the complaints from he client for both day, proposed to change the room but the client didn't accept taht. The hotel is an historic building, located in the centre of a monumental old city, may not have the characteristics and the space of the newly built structures but for this reason it may have a partiular style. Also, the forniture of the room is standard. We are sorry the client hasn't seen the desk in the room, somehow, the furniture where the lamp is on top together with the directoty of the hotel and the free bottle of wine..it's a desk! Regarding the air conditining as the client suggested, we changed the air conditioner by moving a blower that could create a nuisance to people particularly susceptible toit. We couldn't much about it considering that the outside teperature was 40° degrees and other clients in the Hotel asked for cooler temperatures. So we provided the customer a room without this inconvenience. For other complaints, that are personal and not objective, we cannot defend ourselves, but we would like to let you know that teh Bar staff was busy for a room service and client didn't wait more that 5 minutes during which was chatting to the Reception staff. We are sorry the client was not happy, we did learn fron suggestions (those that are such) to improve our service and ...your stay! Thank you, howewer, for the attention that you dedicated to us and we still hope to have you again as our guest.

excellent place
very pleasant hotel with nicely furbished rooms, extremely quiet and centrally posted in ortigia; only negative was the breakfast with a depleted buffet on the first day we stayed . very helpful staff.
Satisfied in Siracusa
Booked this hotel just for the night on a driving tour of Sicily. Hotel staff was prompt with email responses in order to book the room and even provided some helpful directions from Taormina. The hotel is housed in a restored building NEAR not on the waterfront, however you can see the water from certain angles and I'm sure from certain front facing rooms. For some reason their was no porter to help with the bags when I arrived, but no real problem. The women who checked me in was nice, however a few lunch suggestions turned out to be... more
BEST ORTIGIA HOTEL
We stayed here for 3 nights - Our first time in Ortigia. Everybody working at the hotel was friendly, even greeting us in the street when we were out for a walk in the town one evening. We loved the hot tub on the roof terrace. Our room & all the public spaces were clean & tidy. We had frette linens & bulgari toiletries. Breakfast was a small spread though perfectly formed. The location of the hotel is ideal for those wanting a quiet rest by the sea.
Beautiful hotel in Siracusa
Beautiful hotel with a perfect view & location. Rooms are beautifully decorated with big 4 poster beds. Big shower head & Bvlgari toiletries made showers a luxurious experience ! The staff were extremely friendly & helpful. Breakfast was the best we had in Sicily with omlettes of your choice cooked fresh & included in the price ! We would definately go back.
A wonderful treasure
Based on other reviews, we had high expectations, and the hotel is even better than we could have imagined. The design throughout is stunning- elegantly simple, incorporating old textures with an updated feel. The staff is outstanding, and certainly seemed like pros, even though the hotel had only been open for six weeks. They could teach a course on guest satisfaction! If you book directly with them online, you get a complimentary bottle of Sicilian wine and a bowl of fruit. We liked the wine so much, we tried to find more to buy. The... more
a place where you feel at home
While we were in Sicily a couple of weeks ago we discovered a new 4*hotel in Ortigia which had only just opened. We had planned not to stop in Siracusa but to go straight on to Taormina, but the hotel looked so attractive that we decided to stay the night. We finally left 3 days later! The hotel is a delight - it hardly feels like a hotel, more like an elegant and exquisitely tasteful private house. Every room is different, some with sea view, some without as would be the case in any house. The rooms are beautifully quiet, the beds... more
la classe non è acqua
Algilà Hotel is the right mix between taste and efficiency. Loyal to its past, delicate in its charme, friendly towards guests... this can all be found here. It's located close to the sea, at only few minutes walk from the centre of Ortigia. Algilà Hotel is also a good starting point to discover the beauty and richness of Sicily. I definitely reccommend to experience the stay here. It's unforgettable.

Algila Ortigia Charme Hotel also called

  • algila ortigia charme syracuse
  • hotel algila ortigia charme
  • Address: Via Vittorio Veneto 93 96100, Siracusa, Italy

Traveller Ratings

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Overall
9 / 10
176 reviews
Brilliant
122
Good
43
Average
9
Poor
1
Awful
1
Room
9/10
Service
9.5/10
Value
8.5/10
Cleanliness
9.5/10
Location
9.5/10
Hotel AmenitiesHotel Description
  • Free High-Speed Internet
  • Restaurant
  • Room Service
  • Suites
Rooms: 30 More Amenities
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