Azura Cruise Ship, P&O Cruises
Azura Cruise Ship reviews
One of the most disappointing cruises ever ! Firstly the buffets are like a rugby scrum with people elbowing you out of the way to get to the food which is average at best . Secondly the buffet restaurants only serve water or coffee in the hope that you will pay for drinks to accompany your lunch or dinner - every other cruise line offers juice and sodas free but not p&o .
Elsewhere the sunbeds are all reserved even tho there is no sign of the actual people ( just their towels and a book) staff are supposed to police this but cant be bothered.
On that note most serving staff are surly as are the reception staff - only the cabin stewards seemed to have any enthusiasm; didn't quite get why but in the end it rubbed a little.
The boat is a little tired too and in need of TLC and the port side of the boat stank of stale cigarettes as did our balcony as p&0 have no policy for non smokers where balconies are concerned !!
We too suffered the con trick of vantage fares - these are clearly posted on p&o's web site as guaranteed best fares etc etc but when you ask for the promised upgrade, or credit against on board spend they just deny what is promised in black and white - bizarre really but that sums up p&o its a British bucket shop operation akin to Ryanair ie "we sold you it cheap what did you expect? " oh one other thing that annoyed was the short measures ( about 40% less than you'd get in a British bar on shorts ) but most people just brought on bottles of booze and carried it around bars/ restaurants like naughty kids at a youth club . If that's your idea of a luxury cruise then good luck - personally i like to be appreciated, smiled at occasionally and not ripped off ; if paying a little more gets you that i think its money well spent so wont be going with p&o ever again.
Do they care? Not one jot I'm afraid but seriously try princess cruises or any other and you'll see what a real cruise experience is like.
- Holiday details: Dec 2013, Booked Independently
- Advice: Dont expect too much that way you wont be dissapointed
- Good For: Beach
Did you find this review helpful? Yes
Booked Cruise last December on a vantage price of one thousand six hundred and £32 this is a swindle we thought it was a no brainier if price comes down you will get the difference in an upgrade or extra on board spending money our price hasn't come down but the sale away price is now thirteen hundred and ninety nine pounds a £263 difference for the same balcony cabins don't be caught out like us cruise is 21st march 2014
3 readers found this review helpful. Did you? Yes
Don't need to go into a lot of positive or negative detail. This was an amazing cruise. First one we've done and certainly not the last! There is nothing I could fault about any of it. go and enjoy it and accept it for what it isThe scenery is breathtaking. None of the negative observations in some reviews were experienced by either my wife or myself. It was an exceptional experience and I imagine hard to beat. Got this at a getaway price which made everything even more fantastic.
- Holiday details: May 2013
- Advice: Just go without a nit picking mentality - everything was first class.
19 readers found this review helpful. Did you? Yes
Just returned as singl traveller of 40years old nice ship but more the the elderly or couples, came last year and the standard much lower this year, went buffet every night and all but one was foreign food last year again standard better. Reception staff absolutely awful no personality and felt like you putting them out disgusting service by them on front ofoffice, as I was travelling alone I wasn't happy that staff new my cabin number several time had them knocking
on cabin late at night, or phoning cabin in end unplugged it.
Sea days it wa like a cattle market too many people on board and most people recommended other cruise ships other than p&o they are giving themselves a bad name as most of them said never again come on p&o I think like a floating butlins camp. Why as one show finishes another one starts so everyone is legging it to next venue why don't they stagger the show so it's not rushing about to get to see one crazy.
But must say the layout and the ship itself very nice its just the ways it's ran, and the goa staff will go out there way to help.
About the destinations all fantastic all but st Vincent twice been there why utter dump
- Holiday details: Mar 2013, Booked Independently
- Advice: Cheer up staff, reduce people, stagger the shows times
4 readers found this review helpful. Did you? Yes
We spent 7 days aboard Azura visiting the Norwegian Fjords and had a perfect holiday! We could not find fault with anything. Service, food and cabin cleanliness were first class. The staff were friendly and always cheerful with nothing too much trouble . Our daughter, son in law and 16 year old grandson travelled with us for their first cruise and they cannot wait to sail on Azura again. She is a beautiful ship and I can highly recommend her.
22 readers found this review helpful. Did you? Yes
Just returned from 14 days in the Med (Cabin R625) and despite missing a port in Gibraltar due to bad weather, we found this cruise excellent value for money. The food was exceptional, the crew top class, and the ship clean and bright. Been on 26 previous cruises and would rate P&O in the top three. Two tribute acts - Elton John and Freddie Mercury - were fantastic, although the onboard resident company a bit mundane and boring. One observation though - the Azura's outside areas are almost entirely in the open, and the ship really isn't fit for purpose in the Med in November, especially the open air pools and cinema. Would certainly cruise P&O again, but if you can wait to do a last minute booking you will save £££££s!
- Holiday details: Nov 2012
17 readers found this review helpful. Did you? Yes
Our first and without a doubt our last cruise with P&O !! Disgusting food, terrible "entertainment" and rude and disinterested staff !! Been waiting since March for a reply to our complaints !
- Holiday details: Mar 2012, booked with First Choice
- Advice: Don't book it !!!
35 readers found this review helpful. Did you? Yes
Just returned from a 7 night cruise on Azura to Norwegian Fjords. This is the second time we have sailed with P&O and had an enjoyable holiday. We are not what you would call experienced cruisers but have tried several with different companies so have a good all round experience to compare. If this was my first cruise then I would say it was fantastic but having tried other ships with Princess, Royal Caribbean, Celebrity we can see where things are not quite as good as other ships. The cabin, a standard balcony cabin was nice as this is a recently built ship but on Celebrity they are bigger. The breakfast buffet, although fine was far better on other ships and less hassle finding tables. Sun loungers are a big problem but this can happen on other ships. The entertainment was average when we compare to other cruises. This isn't to say we didn't enjoy it but we have seen better and had a more varied choice. We tried Shindu's restaurant as we had heard good reviews and paid £20 per head extra for the privilege. I have to say I was disappointed. It was nice but I didn't get the Wow! Factor we were expecting and although we didn't expect your typical local Indian food we found the food to be bland and could have been cooked in any reasonable restaurant. We didn't taste any dish that had an Indian influence to it. Very over rated and not worth the extra cost. Overall I think P&O appeal to the majority but don't have that extra special feeling.
- Holiday details: Aug 2012, Booked Independently
15 readers found this review helpful. Did you? Yes
We were 3 ladies in our cabin E517 , no sleep for night 1, 2, & 3 due to knocking sound on night 3 at 1.30 am they tryed to find sound wedges of wood banged in also wd40 but didnt help, had to drink more so to try & sleep.was told theres no other rooms free so had to put up with it ship was full,
Cabin was small with pull down bed on wall not suitable for a mature lady had to sleep on floor,
Torn sheets, dirty food stained vallace, mirrors dusty ,drink stains down front of units,
Food in seventeen was top class as staff ,
other dinning staff not very nice did not care much.
Steam rooms one didnt work, as also heated pool & hot tub only was in use one day in retreat.
I never got the layout of ship dead ends every were, didnt flow ,
Entertainment was A+ so cant fault that.
Getting to breakfast though puddles always wet deck only way there,then after walking around several times before finding space to sit ever morning.
Both the ladies with me had done 9-10 cruises before this was a let down will never go with P&O again, most we spoke to not happy with things.
So my first & last cruise thanks p&o :(
26 readers found this review helpful. Did you? Yes
Just returned from Azura Cruise 21 Jan 2012.
What a fantastic holiday experience, everything just first class.
Cabin L209, food, entertainment and all staff just wonderful. It would be difficult to request any cnange to any thing about the cruise.
Well done P&O our first cruise but certainly not our last.
- Holiday details: Jan 2012, All Inclusive, booked with GO CRUISE
- Advice: Remember the dress copy it strictly applies
- Good For: Beach
17 readers found this review helpful. Did you? Yes
Just retuned from our 1st cruise. It was fab we really enjoyed it onboard the Azura, a lovely clean well kept ship with all the facilities you could wish for. Food was excellent we opted for freedom dinning which worked well for us, no problems with the staff or the service, food was well presented and alway hot. Our cabin was nice and was kept clean for us by Chari who was very polite and helpful. We had no complaints about the cruise and would defiently go again.
The entertainment could be a bit more varied but there is always something to see or do, you just need to join in and be a part of the whole experience.
Some people did moan about various things but we thought they were just moaning for the sake of it, there really is nothing to moan about. Have a great time
13 readers found this review helpful. Did you? Yes
After a wonderful Caribbean cruise on Thomson Destiny in Jan 2010 we thought that we would step up the market by traveling on a Bath Travel escorted trip flying direct from Bournemouth to Barbados to join P & O new ship Azura. Once again we had a wonderful holiday a magnificent ship, beautiful Islands and wonderful people cant wait to go again and have already paid the deposit. However, we felt that P & O didnt quite meet expectations. we were disappointed with the standard of service in the Orient Resteurant where most nights we did not finish dinning, on second sitting, until 22.45. Food was never served hot. My drinks bill the cruise is the lowest I have ever had less than £400 largely due to fact that some bar waiters show no urgence to you. As result we stocked up our fridge in port, and had late night drinks sat out on our balcony,and wonderful in was.
How do P&O and Thomson compare? value for money,about equal.entertainment on par. P&O have nice new ships but Thomson win on customer service. We shall give them a chance to do better next year. The Caribbean is heaven
26 readers found this review helpful. Did you? Yes
Traveller RatingsWrite a review
by Ship Ahoy
" Balcony cabin for peace and quiet and views "
by Mervyn Hancock
" Freedom dining is far superior to club - eat when you are hungry and at the time to suit you. "
Do you own Azura Cruise Ship?
- Promote your business with Holiday Watchdog content
- To respond to a review, use the Management Response Form