The Palace The Old Town

My wife and I stayed at The Palace, Old Town in early November last year. The hotel hadn't had its grand opening yet and was running on a 'soft' opening. Nevertheless, I was very impressed. The communal areas are very oppullent (think marble fountain in the lobby filled with flower petals) We had an executive room which gave us access to our own butler, in full coat and tails (not that we used HER much), together with access to the executive lounge. I loved the lounge; complimentary nibbles all day (my wife went crazy over their... more

Don't be fooled by the subject heading - this hotel is fantastic BUT while they continue to build on every spare inch of Dubai city, this hotel, along with many others will be in the middle of a building site for a while yet. However...... this hotel is gorgeous. It may not be on the beach but the pool makes up for that - beautifully designed setting, especially looking back at the hotel. You get an excellent view of the Burj Dubai (what will be the world's tallest building) being built too. Very attentive pool staff too. I... more

The all-new property is top of the class. Get here before the rest of the world discovers it and the prices quadruple. The facility, staff and food are world-class, in fact they are best in class. I am just wrapping up five night stay. The food: lunch and breakfast on the first floor. Huge selection of traditional and international cuisine. Also the property has a south american steak house and thia rest. Both exceptional. If you like Thia, go there as often as you can. The rooms: state of the art, clean and quiet. The... more

My wife and I stayed for 5 nights at the palace last October. The hotel is quite well decorated in an oriental style and since It was our first stay in Dubai we loved to be in that kind of atmosphere. The hotel had just opened and we were surrounded by constructions but we knew prior to our arrival about this problem and there was no noise disturbance in the hotel. The pool area is great ,the room (executive suite if I recall) was nicely decorated and quite big. Bed was very comfortable and in a very peaceful environment. We... more

The product is stunning and I am sure that I will enjoy a better stay in 12-24 months. Currently the property is in the middle of a huge construction site - no two ways about it. Inside the hotel is a heaven, beautiful and with all the right touches. What make this property not perfect are the standard things a hotel should get right. E.g. I ordered a wakeup call every morning during my 4 night stay; I received the call two mornings, one morning they didn’t call at all and one morning they called me at 4am opposed to the 8:30am – nice,... more

We had a lovely 3 night stay there this April. It is a beautiful Hotel, with very friendly and attentive staff. The rooms are awesome. The pool area and outside area is lovely. There is still a lot of construction going on, but you barely notice it. Everything is reachable in a fairly short time, unless you hit the Rush hour. Make sure you get the location of the Hotel on a piece of paper when arriving at the airport, so you can give it to the taxi driver. Taxi is also cheaper than Hotel shuttle. If... more

The staff are so friendly. The rooms without fault And the buffet breakfast to die for. You can't go wrong. At this stage you do have some building works around you, but surprisingly the noise isn't that noticeable. And when you have the Burj Arab going up and up- the tallest building in the world when completed- who could complain? It's an amazing sight. When the entire complex is finished it will be even better. Already there are shops and small supermarkets open next door, a lagoon encircles the... more

We stayed at the Palace, The Old Town in March 2008 for 5 nights. We choose this hotel as there were only 2 left & as we left it until the last minute. We chose this one as it was new. We were greeted when we arrived by approx 5 men at the entrance of the hotel & our luggage was taken from us straight away which was great. We were checked in very quickly. The breakfast is ok but like other people have said, it's not amazing. Wouldn't stop me going back again though. Service isn't always great at breakfast & we had to ask for... more

We tried the Palace the Old Town as it seemed geographically well placed and the website pictures looked promising. Having stayed in Dubai before, we are used to the cranes and dust so it didn't phase us too much to arrive in what looks like the middle of a building site, especially as you have great views of the Burj Dubai. However, the noise and ever present building works aren't for everyone. The Palace is immaculate with beautiful rooms and grounds however, it doesn't compare to other 5* Dubai hotels for a number of reasons.... more

I have stayed at this hotel after 2 weeks of soft opening, it was based on advice of agent in nozolok.com. it is located in old twon island in Burj dubai (middle of construction site) the noise of hammers and drills works starts at 7 AM, while the isloation of glass is not prefect. not all wings has been completed as They are still working on furnituring them, two restaurants opend out of three. the hotel is 5 stars in building luxury and furnituing but the service is less than average (which I expected from new hotel). the rooms as it... more