Sivory Punta Cana Boutique Hotel

, Punta Cana
4.5 star Map this hotel
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Delicious appetizer! Delicious dessert! Dirty pool; water was low too.
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Sivory Punta Cana Boutique Hotel reviews

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More Traveller reviews of Sivory Punta Cana Boutique Hotel

Be Cautious if Planning a Wedding at Sivory from Greygal
We selected Sivory Punta Cana for our wedding ceremony and honeymoon. Well, at least we thought we did. We worked directly with Sivory to plan our wedding, had picked a date, and started working through preliminiary details/questions. Communications were via e-mail and live and then all communications ceased. The wedding coordinator, who was very pleasant in emails and on the phone, simply stopped responding to emails or phone calls. Some of the follow-ups were items that the wedding coorindator initiated during our last communication... more
Management response from A TripAdvisor Member

Dear TripAdvisor readers: As a member of the Sivory Punta Cana team of hospitality professionals, I was disheartened to read the recent review dated July 6, 2006. Sivory Punta Cana provides unparalleled service to couples wishing to create the wedding of their dreams. I am proud to say that we have on staff experienced coordinators who provide brides and grooms with personalized service. In fact, these professionals walk the couples and their families through the smallest detail of their special day. We are known for this service and take great pride in the high standards to which our staff adhere. That is why I was quite frankly surprised to learn that a member of the traveling public and a potential customer was not properly serviced. I would greatly appreciate the opportunity to address this complaint and invite them to contact me personally. We would like the readers of TripAdvisor to know that service excellence is our standard here at Sivory Punta Cana and that we accept nothing less. Sincerely, Christian Maiel Vice President, Sales and Marketing

Great for those seeking a low key vacation from A TripAdvisor Member
Excellent accomodations, excellent service from wait staff, mediocre managerial staff. The accommodations are absolutely wonderful; the room has everything you could imagine. The housekeeping was not on a schedule, they were "suppose" to be aware when you weren't in your room, which we spent most of the time enjoying the cuisine, by the pool or out on the beach...out of 7 days this was never the case, each day I had to call to request house keeping and the fridge be restocked after 5:00pm. The managerial staff was not very helpful, they... more
Undiscovered Gem-- Sivory Punta Cana from HowardC
WOW !!!–Caught up in the rat race,? Stressed out on the job? , Need break from the kids and the daily hustle and bustle?, Sivory Punta Cana is a perfect place to relax and unwind. A member of the Small Luxury Hotels of the world Sivory is a little slice of heaven. Located in Playa Uvero Alto, about an hour west of the Punta Cana airport, Sivory is literally at the end of the road and away from the resort row of AI’s. If you are looking for a lot of activities, entertainment, gambling etc Sivory is not for you. It is quiet,... more
Must Love Bugs from A TripAdvisor Member
This hotel, for all its good intentions, falls far short . THe staff tries hard, but waiting a half an hour for a drink, or an hour for dinner is inexcusable. There isnt a peanut to be found, and while we couldnt get a meal in a timely fashion, the bugs were feasting away on us. THe staff could really only handle one request at a time, and even though the hotel was virtually empty, we had a hard time getting service. THe internet connection in our room didnt work, and every day we called but it never got fixed......A rake would go a long way... more
Extremely relaxing!!! from A TripAdvisor Member
We just returned last week from the Sivory and had a wonderful time. As hoped the resort was quiet and peaceful and a great place to relax and unwind. I spent most of my time lounging by the pool reading and enjoying the sound of the ocean… a complete detox from the “real” world. Upon arrival we were greeted by a friendly member of the staff and a cold glass of champagne then escorted to our room (deluxe jr. suite w. plunge pool). I was impressed as the room was spacious, and well appointed. Some of my favorite perks of the room were... more
very disappointing from pruebear
Do not be fooled by the extravagant website, write ups in Travel and Leisure and this hotel's status as a Small Luxury Hotel. This place is a terrible disappointment. The food was really quite awful - at exorbitant prices. The "10,000 bottle wine cellar" is made up of 100 wines at most. They're not particularly well kept - one of ours had turned. The staff are incompetent. Food orders were forgotten or took hours to come. The lock on our door broke and they left us locked outside our room for two hours at sunset one night. There... more
I'm still waiting for dinner from hbornst1
My wife and I arrived at a resort that looked like a construction site even though it was finished. We opened the room and the smell almost knocked us over. The room is very dark and furnished like a third rate motel off an interstate. They call ed it a suite. We went outside to the plunge pool and realized that there is no privacy. Every could watch you and also see right through the bedroom window. We tried to eat breakfast but they stop serving at 10:00AM just before everyone gets up. Forget about lunch and dinner.... more
Pure Serenity with Class from A TripAdvisor Member
Sivory offered us welcomed relaxation, surrounded by a beautiful resort with warm and helpful staff. It was so nice to be surrounded by dedicated people, proud of their resort and willing to assist with your every whim. The suites were the most beautiful and comfortable we've ever experienced. The patio and plunge pool were a wonderful addition, which we used everday after walking on the beach (hardly any bugs - and I am a magnet for mosquitoes) or sitting at the pool (which has the best lounge chairs). The spa and gym were... more
Loved it but didn't use enough bug spray! from seasea
I loved the resort. The suite was lovely, I could lay in bed and look out at the ocean or sit on the patio by the plunge pool to relax. I should have taken the hint from the insect repellent and room spray in the closet that the biting insects were vicious. I tend to be a mosquito magnet anyway but had multiple bites because I did not spray myself thoroughly and repeatedly throughout the day and evening. The beach and pool were gorgeous. I enjoyed my spa treatments and the spa and hotel staff were polite, pleasant and very... more
Luxurious Relaxation from Legler
We just returned from spending 4 days at Sivory. We were concerned given some of the recent negative reviews posted here but I have to tell you they were all dead wrong. This place is fantastic. As SLH members who have traveled around the globe, this place does not disappoint. We had a great room (#11) which was right on the beach and next to the pool. The rooms are fantastic and the showers are large enough for 4 people. The service we encountered was superb. Everyone remembered what we liked and we never wanted for anything.... more
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Sivory Punta Cana Boutique Hotel also called

  • punta cana sivory hotel
  • sivory hotel punta cana
  • Sivory Punta Cana
  • Address: Uvero Alto Road No.1, Punta Cana, Dominican Republic (Playa Bavaro)

Traveller Ratings

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Overall
8 / 10
259 reviews
Brilliant
147
Good
48
Average
20
Poor
27
Awful
17
Room
9/10
Service
8.5/10
Value
8/10
Cleanliness
9/10
Location
8/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Beach
  • Fitness Centre
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
Rooms: 55 — More Amenities
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