Novotel Deira City Centre

We stayed at novotel city centre after reading a lot of reviews of it....it was a very clean and crisp hotel.its less than a year old. they maintain it well. the staff is very courteous.the rooms are quite big. the bathroom and toilets are nice and clean as well...most of all, the location is perfect as my wife wanted to shop and most of the time to get a cab in parts of dubai can be a taxing job.At 150 $ a night all that is a very good deal. They do have a property called the ibis hotel by its right. Thats a 2 star where as the novotel... more

This is the first time I have stayed in a city hotel in Dubai...one word of warning...if you are used to staying at one of the beach hotels...you will miss the beach location! As you would expect from a new hotel the interior is fresh and contemporary. Our (smoking) room on the fifth floor was not massive but adeqaute, clean and comfortable with all the normal accessories i.e. toiletries, in room safe, tea and coffee making facilities, complimentary water, flat screen tv with a good selection of English speaking channels etc. I was... more

I arrived in the wee small hours - ages before the scheduled 2.00 pm check in. I was welcomed effusively and found a room. Porter service, restaurant, reception staff - all very attentive, charming and eager to please. I re-booked for 2 weeks later and called ahead, having remembered a staff name. He arranged an airport collection for me as well as another, very early check in. Just lovely people!

I would highly recommend this hotel to anyone, as it was one of the most pleasant experiences of my holiday. I flew in very early in the morning and knew that check in time was 2pm. The receptionist commented that I must be tired and would try and get a room within an hour (which she did) I call that outstanding service and never anywhere in the world have I been able to book in that much earlier without paying for half a day. Sooo appreciated - many thanks. I had a stop over night on my way back to Dubai, cancelled the... more

Having returned from a superb 13 night stay at this hotel I felt compelled to share my familys views. I travelled with my husband & 12 year old daughter, having booked through Virgin holidays. After an early arrival at 8.00am we were immediately accommodated in a pool view room on the 8th floor. The advertised check in time is 2.00pm, so this was a bonus and beyond expectation. Should you wish to be guaranteed early check-in you should pay for the previous nights accommodation; otherwise don't be unhappy if it is not possible! The... more

Had a nice stay here, the only bad things were we got to the hotel at 830am and could'nt checkin until 2pm,.After many phone calls from the pool area we got in a room at 1030am. The main downer was the pool area, looks nice etc but does'nt get any sun until noon then none again at 5 !! not great for sun bathing.Breakfast and staff v good and room service v good. No booze served from 4-6pm every day !!!!

My family and I (husband and 2 small kids) arrived in Dubai at around mid-day and had no trouble finding the Novotel representative which kindly showed us the way to the waiting area so we could wait for the arrival of the shuttle bus. The hotel is about 10 minutes drive from the airport, mostly because of the amount of road works all over Dubai. On arriving at the hotel, the staff were ever so kind and took our suitcases straight away to their sorting room and once the room had been allocated, they produced them just as we opened the... more

Me, my wife and our 6 month old son stayed at the novotel deira city centre from dec 3 to dec 6 2008. arrived at the hotel around 1 pm and were immediately given a room. the room was a little smaller than our expectation, the bed was a queen size, i thought it should have been a king size and inquired with the reception but they said they have only one type of room in the entire hotel. the accor hotels website merely mentions "double bed" and queen size is a double bed! anyways they gave us a baby cot. the toilet albeit small was nice, had a... more

We (wife, daughter of 17 and myself) just returned from a 8-night Christmas stay in the brand new Novotel Deira City Centre hotel and are very satisfied with this accommodation. Although we arrived early in the morning (after a night flight with little sleep) , the reception personnel was able to already provide us the keys of our room which we appreciated very much to get some additional rest. As for every contact with the hotel personnel they have been very nice and accurate and made us feel very welcome. The previous... more

We stayed in this hotel for nights. We had booked a family room with a double bed and sofa bed but on arrival were advised that this was not available and given 2 singles...then told to push them together when we complained. This was after the promised airport shuttle failed to arrive. After 4 hours of arguing and being blatantly lied to (advised that this was the same price, where you can see on the back of the door that it was their cheapest room) we were eventually moved to a double and they put in an extra single bed for our son. This... more