Maroma Resort & Spa

, Cancun
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Maroma Resort & Spa reviews

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San Francisco reviewer must have went to wrong Hotel
In reading the reviews on this site it seems that some of the issues some of the reviewers had are entirely their own fault. I think they went to Maroma with the wrong expectations thinking they would be partying, participating in non stop activities, eating American food, and hoping for discount travel. As other reviewers have said maybe these people should have stayed in Cancun when they got off the plane. My husband took me here on a whim of the moment trip to try and relax after a long busy work year. We enjoyed our 7 day stay and... more
Magical honeymoon
We just returned from our Maroma honeymoon. Based on our experiences, we are shocked that anyone could find anything to criticize about this property. We enjoyed impeccable service (better or as good as the Ritz we have been to), very good food and accomodations and amagingly creative and romantic touches. You don't go to Maroma for nonstop entertainment - - you go to unwind, get-away and recharge. The entire staff gets high marks for friendliness and professionalism. When we can afford it, we will come back.
LOVED the Maroma Resort and Spa!
DO NOT LISTEN TO THE NEGATIVE REVIEWS! My husband and I just returned from Maroma. We were there from Nov. 1-8 and had an amazing time. I agree with the other reviewer... this is NOT the place to go if you're looking for a drunken-filled wild time in Mexico... if you want to do that, go to one of the huge, crazy, all-inclusives in Cancun or Playa del Carmen... The service at the Maroma Resort is excellent, the food is OUTSTANDING... (you get what you pay for, folks... the food may be a little on the pricey side, but it is WORTH it!) The... more
Wonderful
WE LOVED IT!!!! After reading some of the reviews, we were a little concerned, but shouldn't have been. We were celebrating our 25th anniversary, and coudn't have been at a more romantic place.Yes, it was expensive, and perhaps a bit over-priced. But we found our suite and the food to be outstanding. As we lazed under our palapa on the beach, we enjoyed watching the silly tourists at the all-inclusive next door. It's not the place to go if you need to be entertained all of the time. But it was so romantic, we provided our own entertainment!... more
Pretty,and Pretty Bad As Well
Unless you are on your honeymoon,(which will keep you busy,)there is nothing much to do at night, except eat bad, boring food, watch a boring old film at 6pm yet! 8pm would at least be better... and try to get to the one lonely computer in the "Library" which also has one TV set. In the day, enjoy the pretty beach, that is crowded with people from the huge VentaClub-met type resort next door passing by, gawking at the "Ricos Americanos Touristas" and Racing their fifteen or so motorboats very couple of hours. Overpriced. WAY Overpriced for... more
Ruly BEautiful,YEt Disappointing!!
Visited Maroma August 1-4. Beautiful place. Great Service.Overpriced, Terrible Food.Wrong charges on our bill. Beach becoming crowded from VentaClub-Italian large hotel next door, which also has about a dozen raceboats passing by every few hours.To add insult to injury,we both became very ill from the food /water.
Sadly,on a downhill run(Paradise Lost?)
First of all, as I write this having just returned from Maroma(Aug 4,2003), Maroma will be closing until October 15th or so for expansion(Sadly)Refurbishing(Fine)the addition of 2 Tennis Courts,and the building of 5 new Villas with private pools and Gardens (Good or Bad to be determined.)BAthrooms in room afford NO Privacy!!!!. Briefly: 1:Georgeous place,beautifully kept,friendly people and service. FANTASTIC BEACH WITH EXCEPTIONS** 2:Food, except for breakfast is bad to mediocre.Same menu daily,except for "Specials."(Nothing really... more
Fantastic place
Myself and my new wife went on honeymoon to Maroma. Ignore any negativity, the place is gorgeous, it's environmentally sound, the beach is terrific and a real sun-trap and the food and service are both impeccable. I could not recommend this more highly.
Peaceful and Relaxing Maroma
My husband and I just returned from a five-night stay at Maroma, ending on July 10, 2003. We had the most amazing time. The hospitality is second to none. The staff responds to your needs but is not overly pushy or noticeable. You are able to relax anywhere without being disturbed, which to me is just what is needed when you need to get away. I definitely recommend the one-hour beachside romantic massage. The beach is quiet and the Italian resort down the way is NOT an issue. They are not allowed to use the beach at Maroma and... more
A class act
We just returned from a 4night, spa rejuvanation package at Maroma. We loved the laid back elegance and intimacy that make this resort unique. I cannot say enough wonderful things about the staff, who knew us by name and went out of the way to make us feel like part of an exclusive family and fullfull any request. We booked an oceanfront room, #40, in the newer section and it had an absolutely unobstructed view, with the beautiful Aquarius pool to our side, right outside our door. It felt like our own personal hacienda. I would... more

Maroma Resort & Spa also called

  • maroma
  • maroma hotel playa del carmen
  • maroma resort
  • maroma resort spa
  • Address: Carretera 307 Solidaridad 77710, Cancun, Mexico

Traveller Ratings

Write a review
Overall
9 / 10
474 reviews
Brilliant
348
Good
66
Average
20
Poor
26
Awful
14
Room
9/10
Service
9.5/10
Value
8/10
Cleanliness
9.5/10
Location
9.5/10
Hotel AmenitiesHotel Description
  • Bar/lounge
  • Beach
  • Continental Breakfast
  • Fitness Centre
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 65 More Amenities
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