Hotel Casa Ticul

, Cancun
3.5 star Map this hotel
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room King size bed rooftop view
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Hotel Casa Ticul reviews

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Hotel Casa Smells Really Bad from dfsaklfdhsa
The only thing going for Casa Ticul is that it was recently built. It's a cool design, but the construction is shoddy and the hotel is poorly maintained. The pool is so small that it's basically decorative. The location of the hotel is bad no matter what sort of PDC experience you are looking for. If you want to be near the action in PDC, the hotel is too far away and requires walking through a very poorly lit area at night. If you want to get away from the action in PDC, the hotel is in a dusty, completely un-scenic area marked with... more
Management response from yoyo68

First of all, we really appreciate your spending time in our hotel and are very sorry to have not met your expectations since we make every effort to make our guests as comfortable as possible. "Casa" in spanish translates as "house/home" and implies an idea of family. We want our guests to be part of this Mexican family. We do not believe in bad luck, however it seems in this case, something went wrong. After many months in operation, the only negative comment we have received about the condition of our rooms is this one. We hope to never receive a similar comment and strive to maintain the hotel at the highest possible standard, as we do our homes. On the other hand, the "negative" comments serve to reinforce our concept; we are not a "party hotel", set in the noise and bustle of the centre of 5th Avenue. Our guests value our location for being close to the beach, restaurants, shops etc. while still achieving some peace and quite in busy Playa del Carmen. Your time and energy in uploading a comment forms part of our history and we are grateful for that. M. Ruiz - owner

Excellent staff, very confortable from krrMex
Excellent staff's attention, very confortable rooms.
Quaint, unique from rarco
We had a great experience. Esra, at the front desk was very helpful and engaging. The hotel is modern, nicely designed and small. The whole concept of a family tribute from Ticul, Yucatan is neat. Everybody was helpful, happy and smily. the location is great since it is away from the main strip of bars.
Great Hotel - Highly Recommended! from Ice9ine
Spent 4 days at Casa Ticul with my wife in Feb 2009 for vacation. Great hotel. Would like to return! Hotel Casa Ticul is brand new, quiet, classy, clean, nice pool, chic rooms, very comfortable bed and pillows, good continental breakfast in the morning, free wireless. It reminds me of a boutique hotel on South Beach in Miami. It is at the end of 5th Ave, which I think is an asset. It's very quiet and there was no nightclub noise at night. All the Playa Del Carmen shops and restaurants (38 blocks of them!) are very easily... more
Felt like home from JohannaGisla
The service from the staff at Casa Ticul is simply undescribable. One is treated as friend/family and the people working at the hotel, will do everything they can to meet your requests, not to mention the housekeeper, who is sooooo nice and helpful. The rooms are spacious, modern and nicely decorated. I can't say that the breakfast was that good. Just toast, ham & cheese, more or less, but you just need to walk a few steps down 5th ave. to find several breakfast-restaurants, coffee-shops etc. We had some difficulty when checking... more
Management response from casaticul

Thank you for taking the time to leave a comment. We take all our guests' opinions very seriously and continuously strive to improve the hotel and service provided. We hope you return soon.

Friendly, great location, excellent rooms, close to good food, nice breakfast.. from 8dog
IN early January my son and I stayed three nights at Hotel Casa Tical. Its location is ideal as it is situated close to the beach and the main part of tourist activities but allows for peace and quiet. The rooms are new, clean and very well designed, with nice touches (great showers). The staff is helpful and friendly well beyond politeness. I would have stayed on for several more days but my son needed to get back to work.
Great hotel, great staff from meviajando
This is a great place to stay and excellent value for money when compared to other hotels. We moved here after a nights stay at hotel Deseo (too noisy) and had an excellent stay. The hotel is located at the end of the 5th Av strip so there's little noise, which makes for a good nights sleep.The hotel is modern, clean with decent sized rooms with a big comfy bed which was great. The staff were really friendly and helpful, particularly Esdras. We'd stay here again if we vsit Playa again.
Chic and lovely Casa Ticul from deew2color
We walked by Casa Ticul on one of our after dinner walks in Playa del Carmen. Staying the first week of our vacation at my girlfriend's lovely time share, we were looking for a fun place in town for the extra four days we had left in La Playa. Casa Ticul caught our eye because it looked like a non-pretensious Playa version of a boutique hotel. Since we were scouting out hotels that night, we walked in, were welcomed warmly by Manager Esdras, who promptly answered our many questions and did not hesitate to show us a room; even though it was... more
Great place to stay in Playa from tibshirani_c
A great place to stay. Well situated and within walking distance of the beach and Fifth Avenue stores and restaurants. The staff there is very helpfull and arranged tours and gave good advice on restaurants and sites not to miss. What can be improved is the limited selection of the breakfast menu. We will return!
great new hotel in Playa from fisherbum
My husband and I just returned from 6 nights stay at the Casa Ticul in Playa del Carmen. We were extremely happy with the location of the hotel as we didn't want to be right on the beach, nor in the busy section of 5th Avenue. This location was perfect, it's basically at the end of the 5th Avenue 'strip' so it is very quiet, but close enough that it is only a short walk to all the action. The hotel has coupons for the Mamitas Beach Club, which is a short walk. The beach at this club is superb with comfortable loungers and palapa... more
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Hotel Casa Ticul also called

  • casa ticul hotel
  • Address: 5ta Avenida entre 38 y 40 Zacil Ha 77710, Cancun, Mexico

Traveller Ratings

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Overall
9 / 10
197 reviews
Brilliant
137
Good
47
Average
10
Poor
2
Awful
1
Room
9/10
Service
9.5/10
Value
9/10
Cleanliness
9.5/10
Location
9/10
Hotel AmenitiesHotel Description
  • Continental Breakfast
  • Free High-Speed Internet
  • Restaurant
  • Room Service
  • Swimming Pool
Rooms: 20 — More Amenities
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