Four Points by Sheraton Downtown Dubai

Dear Ms Mary014, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. Firstly, I would like to say thank you for taking the time to write the review on Tripadvisor dated June 11. We do value all feedback from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve as a property. I would like to also ensure you that I do read all reviews and I was delighted to read about your experience during your 5 nights stay with us. Our goal is to make sure that all guests feel at home with us and that each visit is a special one. I do hope we achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our personal and uncomplicated service. In addition, I would like to let you know that we do have private limousine taxi service who can take you from the hotel to places around the city at a reasonable price. The Front Desk staff can assist you in making arrangements during your next visit. We do hope though that your enjoyable visit will encourage you to stay with us again should your travels ever bring you to back to Dubai. To this end, please do not hesitate to contact me directly on amr.hamed@sheraton.com if you need any assistance or have any queries. Kind regards, Amr Hamed Executive Assistant Manager Four Points by Sheraton Downtown Dubai

Dear Ms BridgetGreece, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I wanted to get in touch in relation to the review you posted dated June 4. Firstly, I would like to say thank you for taking the time to write the review and to say that we do value all feedback from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve as a property. I would like to also ensure you that I do read all reviews and I was delighted to read about your experience during your stay with us. Our goal is to make sure that all guests feel at home with us and that each visit is a special one. I do hope we achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our personal and uncomplicated service. We do hope though that your enjoyable visit will encourage you to stay with us again should your travels ever bring you to back to Dubai. To this end, please do not hesitate to contact me directly on amr.hamed@sheraton.com if you would need any assistance or have any queries. Kind regards, Amr Hamed Executive Assistant Manager Four Points by Sheraton Downtown Dubai

Dear Mr./Ms fo2, My name is Amr Hamed and I am the Executive Assistant Manager here at The Four Points by Sheraton Downtown Dubai. I wanted to get in touch in relation to the review you posted dated May 26. Firstly, I would like to say thank you for taking the time to write the review and to say that we do value all feedback from our guests both, positive and negative, as this is the only way to ensure we continue to grow and evolve as a property. I would like to also ensure you that I do read all reviews and I was delighted to read about your experience during your stay with us. Our goal is to make sure that all guests feel at home with us and that each visit is a special one. I do hope we achieved this during your visit and your valuable comments only assist us in ensuring that others too can continue to benefit from our personal and uncomplicated service. We do hope though that your enjoyable visit will encourage you to stay with us again should your travels ever bring you to back to Dubai. To this end, please do not hesitate to contact me directly on amr.hamed@sheraton.com if you have any queries or need any assistance. Kind regards, Amr Hamed Executive Assistant Manager Four Points by Sheraton Downtown Dubai