More Traveller reviews of Centara Grand Island Resort & Spa
Dirty! Lousy management & nothing special (no price / value!)
from AboveTheSky
I would like to give you a little trip report about my latest stay in the Centara Grand Maldives. As we arrived at Male International Airport we had to wait almost 2 hours for our connection via sea plane, which was arranged by the hotel, to the island. We were told at boarding, by an centara rep. that we had to take the next plane.. but were given no information why we had to take the next plane and when it would depart. For some reasons our names were called few minutes later and we had to board our plane in a rush. Afterwards...
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Management response from Ning007
Dear "AboveTheSky"
We're sorry to read that we could not meet your expectations during your stay in early November, while the resort was in pre-opening stage. We realized that we had some teething problems and we personally can guarantee you, that corrective measures have been already taken to overcome all the
shortcomings described.
As you know, during your stay unfortunately, we also did experience unseasonable high seas, severe rain and winds which have
hindered us to speed up the final steps this Resort so desperately needed.
However, we're surprised to learn that your letter or email has not been answered as every guest correspondence is usually answered within 24 hours, and we therefore kindly ask you to send your correspondence to the following email address irm@chr.co.th
As you can read from our fellow TripAdvisor readers and customers, this resort has become an unique and stunning place to spend a dream holiday and we therefore hope to welcome you back in the near future.
Thank you
The Management
A perfect paradise island retreat
from SwissTravel65
Brand new resort, opened a few weeks ago. Got there with Sea Plane 25 min ride from MLE. No arrival representative available at MLE airport, but only a 10 meter walk to Maldivian Air Taxi counter to check in . Waiting time for flight departure about 2.5hours. Arrival at the hotel was a pleasure, Welcome staff made us truly feeling special and check in was a breeze. The resort itself is set on a beautiful island and very tastefully decorated and offers you every thing your heart might desire. Its an all inclusive resort which makes it an...
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Fantastic resort - Value for money
from sunloverHeywood
We have just returned from Centara after a 10 day stay and would have no hesitation in recommending this resort. We flew with Emirates via Dubai and arrived in Male to join our sea plane transfer which gave brilliant views over the ocean. On arrival at Centara we were greeted with cold towels and a reviving welcome drink before being shown to our deluxe water villa Number 93, which we later discovered seem to have one of the best locations for snorkelling. We were amazed at the size and quality of the villa and the views from the deck...
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A Wonderful Place
from chenglm
Just came back on 17 Dec after staying in the island for 5 nights. Everythings were execellent. Although I stayed only at the beach house, the experience was unforgetable. The marine lifes were very very attractive. My wife and I went fishing and she catched a 4 Kg red snapper. Go and I am sure you won't get disappointed.
Paradise in the Maldives
from DamoYork_England
Just returned from 10 fantastic nights at this wonderful new resort. The below review says it all, we totally agree, hence tried to write our review on elements not covered therein. We stayed in a deluxe water villa with 1 child (8 yrs old). Our room size was more than adequate to accommodate the additional bed for our daughter. The bathroom has a double jacuzzi, shower & toilet cubicles... all extremely spacious. There is also an outdoor shower on the balcony/ terrace with views to die for. Our room was cleaned twice a day...
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Exceeded expectations
from doc-nic-london
Well. we were a little apprehensive about the Centara given the problems reported on Trip Advisor about it's opening. However, we were pleased to find a fantastic resort with exceptional food and very high standards of service. We stayed in a Luxury Water Villa with Island Club benefits. It was roomy, well equipped including a bath big enough for two to sit and look out directly over the ocean. The bungalows were sited right on the edge of the reef so you could see fish from the deck - we even saw a baby white tip shark swim past - glad they...
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Will be fabulous one day
from WorcesterHarvey
My wife, daughter and I set off to the new Centara Grand Island Resort & Spa 5 days after it opened, for the holiday of a lifetime. We arrived in Male and took the seaplane flight to Grand Island. In good weather the flight offers spectacular views of hundreds of white islands surrounded by bright aqua waters. The island hoppers seat 14 pax and are a real experience. GI is only a 25 min flight and looks fab as you come in to land. Key point about GI, it is a very small island, you get walk around it in 15 mins. Now this is a hard...
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It will be great when it is finished
from skinflintBurnham
This resort opened 1st Nov We stayed 7th till 18th Nov We landed on the island in a rain storm witch seemed to last for three day, which was a shame as all you do is to pick holes with things,but when the sun came out all was forgotten and it was lovely. The rooms do need a lot of small things doing (toilet roll holder cupboard lights that do not go off socket for kettle etc) The restaurants were excellent (steak to die for) Diving on the house reef and wreck excellent. Staff were very friendly and helpful but...
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Centara - Opened too soon
from Spitrumph
We arrived at Centara on the 2nd November, just after it opened for business, we were advised that it would be a ‘soft’ opening but that most of the resort would be complete. Our seaplane (Maldivian Air Taxi) landed at a pontoon which required a transfer to the resort by Boat, where we were greeted to a welcome cocktail and shown to our chosen accommodation, a Deluxe Water Villa. This was very comfortable, had TV and DVD Player (no DVD’s though and it wouldn’t play the two films we had brought with us from the UK – wrong...
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Fantastic despite the Weather
from Monafethi
We arrived here yesterday and honestly could not have asked for a better choice I have been in Maldives before and must say this is the best holiday ever - although I was concerned before I came as this resort only opened 5 days ago - my concerns where lifted the moment I arrived We were greated on our arrival by staff who where very friendly and quickly made sure all the paperwork was completed while we sipped on our drinks - thanks Jennifer Once we got to our villa any concerns we may have had just went away - we choose...
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