Tivoli Arade Hotel

Spent a week in the Tivoli Arade in June 2006. This was our second visit to this hotel and it was as enjoyable as the first time. We came home and booked again for next June. Getting up each morning to the views of the fabulous boats and beaches over the water gets your day off to a great start. The short walk to the beach makes it an ideal location for a lovely beach holiday. The hotel is in such a peaceful setting and the town within such easy access. You can be in the bustling night life and remove yourself to the quiet and calm of your hotel in minutes. Looking forward to returning to this lovely destination.

We Have Just Returned Last Night From This Hotel And Can Honestly Say Location Idyllic ,Comfort And Space Is Execellent ,As Long As You Are Fit To Walk A Distance To Your Room From Hotel If Allocated The Block Furtherest Away From Hotel Main Building .Easy Access By Taxi To Smaller Resorts By Taxi. We Met Up With 3 Couples All Of Which By End Of Holiday Agreed Enjoyed Hotel.

This is not a 4* hotel. We spent 10 days here and would not return. Our Junior 'Suite' was 1 large twin room with a fold-down bed and tiny cooking facilities, basically a hob and sink with very limited crockery and no utensils. The 'sitting area' was a table and two chairs crammed in. I cannot believe this hotel is apparently 3 years old, there is obviously a damp problem with mould on the walls and curtains. The air-conditioning was all-but useless and very noisy, not conducive to restful nights. The staff were unhelpful and were obviously fed-up with complaints, making little effort to help in enquiries. We asked to see alternative accomodation and gave up waiting as we felt we had wasted enough of our first day. We were quickly given the impression that it would be a great inconvenience to query anything. There is virtually no information in the rooms, we had to ask other guests about breakfast times etc. We booked this on the understanding there were childrens' activities and facilities. There are NONE. The 'well equipped gym' is 600 yds away from the main hotel in an annex and is certainly not well equipped. The pool is fine but surrounding tiling was dangerous, people slipped over on a regular basis, no supervision at all. Some of the staff are friendlier, but only what one should expect, the maids do a decent job. Breakfast was average. Overall the impresssion is of uninterested, poorly paid staff in a resort which has been badly built and is neglected. It is akin to a group of apartments with no central communal area and very few facilities. The surrounding area is beautiful, restaurants are good value and Lagos (15 mins away) is lively and pretty good value. The praia de rocha beach is very nice and golf courses like Penina and Palmares are excellent, just don't stay at this hotel.

As with previous reviews,when you first walk into your room there is that "wow" moment, however this didn't last long when we noticed ants crawling around. Within a hour we had phoned reception to report the problem, phoned again the following day by which time we had ants in the bed, on the kitchen top, in the bath, everywhere. Getting no response we made the hike to reception (we had an room a golf buggy ride away) only to be told it's hot, it's near grass what do you expect? Again we were told someone would be and yet again nothing. Getting nowhere we asked for a new room to be told none were available but at least a lady did come round with a spray.....lots of dead ants on the floor but the ones who could climb were still having a ball. Finally we were told you can have a new room but not until after 2.00 pm the next day. We explained that we would be out all day with the 4 year old at a water park and would it be ok to move when we got back at between 5.00 - 6.00 pm - YES. We got back at the time we said to be told as we weren't about at 2.00 pm they had given the new room to someone else. We asked for another room, none available, we asked to speak to the Manager, not available, we explained ants in beds were not acceptable to be told the hotel doesn't have ants!! Time to get annoyed and yes they did have a room, the manager was available and perhaps they may have been ants in our first room. I don't like being lied to and the staff at this hotel did. A few other points but worth bearing in mind we did stay during August: Towels by the pool by 9.00 and guests then arriving back around 11.30. Breakfast served until 11.00 so hence the towel situation Could be a scrum to find a table at breakfast as it was a free for all. Food usual, cold drinks warm and hot food not so hot. We thought choice was poor when compared to a Vila Gale hotel. We didn't find the rooms well cleaned at all, sand from the beach was not swept up. There are a number of cracks in the structure of the buildings and bits of concrete have fallen of. I know these buildings were only built 3/4 years ago but major repairs will be need in the not to distant future Finally.......after all the problems with the ants and speaking to the Manager, they still tried to bill us for items that we had never had. When they finally accepted that the items were not ours no attempt at an apolgy was made. I would never go back to this hotel ever again even if it has not fallen down which it could do.

My husband and I have just returned from the tivoli arade.We stayed for 6 nights.We had a fabulous time.Hotel was great .We had booked a double room not realising it was actually a double junior suite so we were pleasantly surprised (loved the dressing gowns and slippers).We had a great view of the marina from our lovely terrace which was decked with lounger and patio table and chairs. The breakfast was really good - buffet style offerring hot or cold options. We ate out every night , a couple times at the 'Dockside' at the marina , the rest of the time in Praira de Roche.Would recommend 'Titanic' resturant , the service was top and the lobster was FABulous .It was done up like the titanic ship , great ambiance.All in all a brilliant hotel for location , cleanliness and not a typical BRITS hotel abroad.Only small downside was it would have been nice to have a bar in the hotel for drinks at night to talk to other holiday makers before or after dinner.

We stayed at the hotel in early June. We chose this hotel as it was on the waterfront and was, as a result relatively flat which suited my mother who has some walking difficulties. Check in was at the same time as the first Portugal World Cup match had just kicked off. Despite this distraction for the reception staff they were very pleasant and helpful. Our room was in an annex that was on the other side of the marina. A buggy was available to take cases to and from the reception area and also at other times if required. If you have a car need to drive about half a mile to get to the rooms. There are two floors of rooms in this part of the hotel and we had two rooms on the ground floor. Each room had a patio with a table and two chairs which overlooked the marina. The room itself was quite large compared to normal hotel rooms. In addition to the bathroom there was a small kitchen area equipped with a fridge, small stove along with cutlery etc. There was also two chairs and a table, draw space and satellite TV. Also in this block was a fitness room equipped with treadmill, rowing machines , bikes and weights. A smaller outside pool was also located nearby. We later found that pool towels could b obtained in the shop here rather than in reception. There was some confusion with room numbers when getting pool towels so make sure they note it correctly or someone else could get charge for the towels! The restaurant was located in the main hotel building and provided a reasonable choice for breakfast and evening meals were also satisfactory. There are a few other restaurants on the other side of the marina. Other restaurants are in the town which is a shortish walk away. The staff were always courteous and helpful. The only disappointment we had was the weather – started the week off OK but then changed to heavy rain.

Myself & my husband ages (36 &39) have just returned from 11 nights stay at the Hotel Arade. We found the Hotel absolutely lovely, extremely clean with only 1 apt above us, very quiet at night time, no banging doors!! The pool area was very clean and there were always sun loungers available no matter what time you arrived at the pool. Hotel staff are very unobtrusive, but are very friendly when you speak with them. The view from the restaurant is spectacular overlooking the sea and beach in the distance. The only thing we found was that there was no bar, so if you fancied a night cap after being out it wasn't available. The nearest resort is Paria de Rocha which is not my cup of tea full of Irish Bars and the restaurants wouldn't be the best, but Alvor is only a few minutes by taxi at a cost of €5.00 where there are plenty of lovely restaurants and its a bit more up market. I would definitely try another one of the Hotels in the Tivoli Group as I thought the standard was very good.

just came back from this fabulous hotel , fantastic place lovely and clean , wonderful breakfast so much choice , and the restaurant for evening was great too. only one thing i would say no lounge area in main hotel if you want to chat to people you have met on the holiday maybe after your meal . but as the rooms are self contained 9 own fridge, 2 ring hob, table and chairs, armchair, en-suite facilities, ground floor balcony over looking marina , peaceful and tranquil, also the maids work so hard on this hotel that sometimes your room is not tidied until 5 to 6 pm they work 8am till 6pm . But would definetly go back again highly recommended,

My friend and I have just returned from an excellent 3 days in this wonderful hotel. The location was perfect. Our balcony look out over a wonderful marina and to the left was a beautiful beach. All accomodation was in two storey buildings. Brekfast was included and it was a great selection to cater for all tastes. Staff were very professional but not over friendly. My advice would be if anyone has difficulty with mobility please ask to be located near the reception/ main pool area. I could not find fault with this complex and I would recommend it to anyone.

my wife and i stayed at the tivoli arade for 2 weeks in april on our honeymoon.its in a really nice location away from the main centre of Priah de Rocha and Portimao.Its situated on a beautiful marina and is also right next to the main beach of Pria deRrocha, although the pool area in the hotel is a good suntrap and pleasent enough.The rooms are of a good size and have everything that you need for your stay, they are also well cleaned each day.The breakfast in the restaurant is very good and there is a wide selection of hot and cold foods to be had.We also ate in the restaurant 3 or 4 times at night and i would have to say that they were some of the best meals we had on our holiday.There is a buffet too but there menu had plenty to choose from.The staff in the restaurant were very good and always on hand.The only negative points i would have is that the staff at reception were less helpful, and while we were there, there seemed to be a university convention on and had taken up most of the rooms and were a bit rowdy but thats probably a 1 off and didnt in any way ruin our stay.The hotel is 5 minutes from the centre of Pria de Rocha and about 15 minutes walk to Portimao centre, but the taxis are very cheap and there is a free bus service in t Portimao every 30 minsThere are a few bars, restaurants and shops on the marina to,i'd recommend the dockside restaurant..If you book to stay try to ensure that you dont get put in the Arade building as its the furthesta way from the restuarant, beach etc.