Al Bustan Rotana - Dubai

me and my parents stayed at the al bustan rotana hotel for the 8th time i love it everyone was friendly it was clean the meals were well priced the pool staff were very very friendly we loved are stay this is a 5 star clearly i would recommend it to anyone

This was my second visit to this hotel and the service was as ever fantastic! I orignally choose this hotel after reading the reviews on this website and they were not wrong. The staff are friendly and nothing is too much trouble especially for the pool staff, laying out your towels, moving your umbrella, bring fresh fruit around mid morning and even providing complimentary massages as you sunbathe! As this hotel is more a business hotel than tourist there is always room around the pool and we found the children who are there very... more

A friend and I spent 5 days and 4 nights at this hotel and it is an excellent place to stay. Everything about the hotel is 5-star. The staff is excellent in all areas. Our every wish was taken care of immediately. The hotel is spotless. Even though a conference was being held in the hotel, it was quiet and peaceful and never seemed crowded. It is a smallish feeling big hotel. One thing I did find annoying though is the thin walls between the rooms. I could hear "everything" that was going on in the room next to mine. However, this... more

This hotel was lovely rooms really nice,staff friendly especially the pool staff. As soon as you get to the pool area a member of staff is there getting you a towel finding you the sunbed in the position you require,he then lays out your towels and puts your umbrella up nothing is to much trouble for these guys. mid morning they bring round ice cold flannels and fresh fruit skewers,what a treat.we had lunch by the pool it was good value for money.The breakfast is buffet style and it has a good selection with a chef who will cook you omlettes... more

I travelled with my 3 sisters and my sister-in-law for 10 days and had a lovely experience from the minute we all arrived. We where greeted with lovely smiling faces from all the staff and they couldn't have made us feel any more welcome. The hotel is so so clean it's almost perfect. Yes the airport is so near but I can honestly say you only hear some noise when your lying by the pool.Please take advantage of the shuttle bus the hotel puts on to the beach.I have been to many places but the beaches are spectacular.We all had a... more

I have just returned from Dubai and enjoyed a fantastic stay at this hotel. The staff & service was second to none. Our every need was catered for nothing was too much trouble. The rooms were very spacious & the room service was excellent & very reasonable. The buffet breakfast was first class. I do not think anyone would be found wanting. Lunch at the poolside was just as good very friendly staff. We had a buffet meal at the Blue Elephant Thai restaurant which was exceptional. The staff were there before you realized you... more

Located close to the airport which was handy for a short 2 night stay. The only aircraft noise was sometimes the sound of takeoffs when around the pool and slightly in the early hours of the morning when there must be a lot of takeoffs. Taxis to get around were plentiful as well as cheap by Australian standards. The staff were very helpful going out of their way to make our stay pleasant they even gave us a late checkout as we were leaving in the early hours of the next morning so didn't have to book a extra night just went out shopping as... more

On arrival, we were greated with smiling pleasant faces, and amazing service. We were upgraded to an excutive suite as we were honeymooners too! Members of staff would hand out fresh friut skewers and ice cold flannels when you were sat on the pool side. We are 100% certain that we would return to this hotel.

Have just come back from Dubai. An excellent trip, the place is great. Our hotel was very good. The lobby is really nice and quite spacious with little fountains much to my daughters delight. Our room was very nice and spacious. Bed was really comfortable and room was air conditioned. The pool is nice and the gym excellent. One of the biggest I have seen for a hotel. Now the food was really good. Breakfast had a huge variety. The Blue Elephant was just like Thai food I experience in UK. Decor of restaurant was nice. There... more

What annoyed me: Booked a non smoking / twin room - was given a single room in smoking (unable to change); Booked a room on a high floor - was given a room on the ground floor; Ordered breakfast in my room for family - they forgot butter, jam, coffee etc, Used the world's slowest internet in their business service centre and it stalled repeatedly on loading up pages - charged $30 for using 17 minutes - not impressed at all with that!! A taxi driver we used whilst in dubai didn't have the right change - so let... more