ClubHotel Riu Bachata

1 reader found this review helpful

We went for our Honeymoon in October 2009.
We had a brilliant time, the rooms were cleaned everyday. Staff were very polite and friendly.
Plenty of activites to do during the day :-)
Great for families and yougn couples!
Great location located next to the beach, evening entertainment was fantastic :-)
Food was lovely and alcohol was constantly flowing :-)
Would defo go back :-)

2 readers found this review helpful

I got bitten by BED BUGS in room 1030 [building 10 room 30]

9 readers found this review helpful

We stayed for two weeks at the Riu Bachata in August 08 with 12,16,18 year olds and 78 year old Dad.
Rooms spacious and furnished well. Mini bar replenished often and cold drinks in mini fridge. Hotel is on the beach with just a short stroll to other Riu hotels which we could use the facilities of. Free water sports on beach. Always plenty of sun beds even at pool. Food very good always something you could find that you would like even if just a snack. Paradise Island Trip was brillant and well worth the money. Enjoyed Monster Truck Safari also. Evening entertainment limited to one area in the Bachata. Was good for the first week but not so much the second as we felt like we could do with a change and the other Riu hotels had the same entertainment as ours.There were alot of locals having a holiday weekend there at times. Found it to be far too busy when they arrived in pool and restaurant etc. Didnt go outside the complex other than on trips as there is nothing in the immediate vicinity and we were told it may not be safe. Do take enough sun creams,etc these are very expensive. Enjoyed the holiday glad we went.

The resort was very nice, the food was acceptable but not great as alot of the time we were served leftovers. The alcohol was completely unacceptable. I can understand why it's called "all inclusive" when they serve watered-down garbage called "classics" for rum, vodka, brandy and gin, and probably alot of other kinds of booze. Also the only kind of beer they had anywhere was Brahma, and I could hardly finish one glass let alone enough to get drunk. I tried my best to get drunk and was not able to even once, EXTREMELY disappointed and will never book with Riu again.

4 readers found this review helpful

We have judt come back from 2 weeks in this most brilliant hotel. We had looked at some reviews before we went but found them to but not true. First the staff could not do enough for you they would make you whatever cocktail you wanted not just the ones on the menue. Secounf the food was good lots of choice and I would try out the steakhouse its very good. Third the hotel was allways being cleaned are room was clean and the bar was re stocked every other day. This was the best holiday we have had and we have already re booked for next year. Only word of warning the locals do use the hotel at weekends but at the time of year we went there was not very meny so was no issue.

3 readers found this review helpful

This was a very disappointing holiday and I would advise people NOT to book the Rui Bachata.
Our room was spacious and clean but the swimming pools were dirty, the beach towels insufficiently washed and the bar staff rude.
The entertainment team were crude and lacked any skills or knowledge in running normal entertainment activities. They seemed obsessed with making sexually explicit gestures whilst dancing or running activities and flirting with the young female guests.
The hotel was dominated by local people from the Dominican Republic who arrived in large family groups and intimidated us off our sun beds, took babies in the pools with no swim nappies and behaved like a stampede in the restaurant, snack bars and bars.
The Thomson Reps were aware of this and actually advised us at the welcome meeting to book trips at the weekends to get away from the local people and their behaviour.
The Restaurant was packed during the week and especially at weekends and was more like a canteen with local people piling two or three plates full of food and letting their children handle food and then put it back on the serving dishes. On two occasions I only had cheese and crackers for dinner as it was impossible to access any of the hot food. On the occasions when we did manage to secure a table and get hot food it was greasy and of poor quality.
The air conditioning was poor and ours broke down, we asked for someone to fix it, we were told it was fixed but it wasnt, we had to complain to the manager for it to be looked at.
We complained to the Reps and the hotel Guest Service Manager but felt their responses inadequate.
On one evening, the ceiling in one of the bars, including lights and ceiling fans collapsed with a mighty crash. Other ceiling fans around the hotel appeared insecure.
We all had upset stomachs and two fellow guests reported that they had had money and other items stolen from their rooms.
Although we had booked a child's meal for our son, Thomsons staff on the plane said they had no record of this....
I would advise all travellers to cancel their holiday to the Rui Bachata even if it means you lose your deposit. I wish we had never gone.
Overall a very poor holiday and we have lost confidence in Thomsons Holiday company.

3 readers found this review helpful

I went to this hotel for a retreat for my moms job and also to spend my birthday over there..what can i say..this hotel is AMAZING people. im going to start of with the staff..very friendly and the animation team is more than amazing im going to use the word SPECTACULAR!!..lol..its about to be a year and i still remember everyones name.
the food is great so much to choose from,everything is clean and pool and beach is beautiful
i will deffinetly go again be for 2008 is over around the same time..and would love to stay longer than a week.
i rate this hotel more than a 10..more like 1000
i would deffinetly reccomend anyone and everyone to go there!!

Best Holiday we have ever had. Food was brilliant. Something for everyone. Room was very clean, bar was checked and refilled virtually every day. Service at the bar was second to none. We tipped the barman on the first night and he made sure our glass was full at all times. Entertainment was first class, if you want to play you play, if you don't they don't give you hassle. Very easy going and friendly resort. Excellent excursions. We went on the Catamaran, brilliant day out. We also did Paradise Island. which was very good, not quite as good as Catamaran. Another good day out was to Swim with dolphins. Will never forget that experience. Well worth the money. We didn't venture out of the complex at night. Plenty to do with the 3 Hotels. Bachata is definately the best.

I would definately recommend this hotel to anyone.
There is pretty much everything in this hotel, especially as you can use any of the facilities in any of the three Riu hotels in the complex. The beach isn't very long or deep as you can see in the pictures but it is bueatiful and there is plenty of sun - and sun loungers. The pool is very well presented and there are loads of loungers, although it never seems to be busy or over-crowded. The swim-up bar is an interesting novelty as well, for both adults and kids!
The food is very good, as with most places in the Dominican and Egypt etc check the chicken but apart from that excellent. My partner is a vegetarian and there was plenty for her to eat. There is the usaul salads, and they cater for the English with pizzas, steaks and chips but also traditional Dominican dishes, fish dishes. There is loads of variety, I often had to have two 'main' meals simply because I wanted to try it all!
The room was very clean and looked after. They include a mini bar with water because you can't drink out of the taps and there was also a minibar. Although we don't like to drink a lot it was nice knowing that if we wanted a drink we had four optics with rum, brandy, vodka and gin in. The mini bar also includes tonic, pepsi and club soda and is restocked every two days.
The staff are very friendly and one of the highlights has to be the quality of the entertainment/animation team. They put on a range of daytime activities from kids clubs to bar games, from french boulle to beach volleyball. In the evening they start with a mini disco for the kids and then entertainment for the adults later in the evening, and there dancing is amazing!
The excersions are very good in the Dominican as well, having been there a couple of times we've done a lot of them and have enjoyed them all. One of the best bits for us coming back was that the beach or complex has no tellers that got very annoying when we stayed in playa dorada.

Just came back yesterday from this resort and had a great time. I previously read many reviews and found most to be very positive, but a few negative. I was a little concerned, but once we got there was very impressed.
The staff were all very friendly, helpful and pleasant. The food was good and the entertainment staff were always friendly, interacting with all tourists and putting on some good shows. (Minnie Me, Blondie & Power69 were all awsome) There is no table bar service, beach service or poolside bar service, but the bars are all close to the main activity at the resort. We did both the Italian & Steakhouse and they were both good. Although tips are included, we are big tippers and found that tipping the housekeeping staff, bartenders and waiter/waitress always was appreciated and a little added service was given back. The resort offers some great things for kids, and most of them were having a great time.
The beach is good, a little rocky in some spots, but if you want white sand beaches then Punta Cana might be better.
The little shops at the end of the beaches have staff that are very pushy. On Sunday the resort opened the lobby to serveral local jewellry/art vendors and these tables offered the same items, if you wait until close to 8-9pm, the vendors are willing to negotiate very freely the prices of their goods. Example: a painting I liked went from $75 to $40 in minutes. The shops on Caribbean Street are reasonably priced and have some very nice things.
We did the Mega Truck tour and it was an exceptional day. If you are interested in learning a little about the Dominican people and culture I highly recommend it. If you do the tour, take a bag of coloring books, crayons, pencils, notebooks, pens, shampoos, and candies (although I read somewhere not to) etc. The children appreciate it and the smiles when you hand it to them is priceless. The video they offer for sale at the end of the excursion is well worth the $30.
We did the ocean World excursion and it was nice, but something I wouldn't do again. The bus leaves the hotel at 9am and doesn't leave the park until 5:30pm. For a small adventure park, unless you have kids and tonnes of money, this makes for a very long day. By about 2pm we were ready to head back to the resort.
I would recommend this resort as we had no problems with anything. Although we had access to the other two resorts, other than walking the beach, we didn't find it necessary to utilize them, as our resort was great.
Although the flight booked through Sunquest was changed at the last minute from a direct flight to a non-direct flight and time changes, which I was very dissapointed about, the resort and vacation made up for it. (flight 1/10)