Occidental Allegro Jack Tar Village, Puerto Plata, Dominican Republic
Hotel Information
Hotel Description:
The sole adults-only (18-and-over) resort in the exclusive Playa Dorada enclave, this green retreat provides quiet relaxation. Lovely multicolored cottages spread over expansive lawns offer tranquil lodging. A shopping center is a 10-minute walk away.Nearby Hotels Viewed by Other Travellers
Occidental Allegro Jack Tar Village Reviews
" hi all,
we are steve and... "
we are steve and sharon, we stayed here at jack tar village about 5 years ago, we met loads of different people from all around the world , who we hit it of well with,
but we and all of the people we got to know there were ILL for the whole of the time ,
up to the point that my wife was almost hospitalised.
she had to give the local doctor a pee sample and the other sample to sent off for tests.
it appeared that we both had contracted an omebus parasite wich is cought by eating the food out there.
we were both given one tablet , which did cure this problem but by then we only had 2 days holiday left.
we told all of our freinds there to go get one of those tablets , so to enjoy the rest of there holiday.
as to the first choice hoiliday rep, well - she was the biggest waste of time of all.
she was so unsympathetic , and kept on fobbing us all of with week excuses.
we paid a lot of money for that holiday , just to be ill for the whole of it.
when we arrived back in the uk we found first choice to be even more un interested, and got no replys to any of our phone calls or letters.
so the simple thing to do is not go to the jack tar village, and never use first chice , they should be your last choice
steve and sharon from plymouth.uk.
hi to all who know us.
" The hotel is of a reasonable standard... "
Submitted By: Mrs P CookeThe main pool has lots of activities going on and you are encouraged to join in! The other pool is much quieter and more relaxing.
Our room was clean and tidy with all the usual facilities. However due to the voltage difference electrical items such as hair dryers and straighteners do not work as effectively as normal.
The staff are extremely friendly and really go out of their way to make your holiday as enjoyable as possible.
There are people on site who try to sell you timeshares and they can be a little pushy but that certainly did not spoil our holiday.
" I don't normally write reviews but... "
Submitted By: Miss L Smith(1) not to book the Jack Tar & (2) if you decide to chance your luck here, don't chance it with First Choice!
I went to the Jack Tar with a friend and received treatment by the hotel and our first choice representative that can only be described as criminal!
We spent the first night in a flooded room and were kindly given a room change the following day only to later find out that they had moved the previous guests out of that room due to a broken air con machine which resulted in a freezing, damp and flooded room.
The staff didn't offer us a room change even though we complained constantly throughout the 4 days spent there and our first choice representative didn't seem to care enough to help us. My friend became ill and we informed them that we needed to be moved as obviously the room was resulting in her getting a chest infection.
We hated the Jack Tar so much that we were prepared to leave 5 days into a 2 week holiday only to find that my friend was too ill to fly home and became hospitalised as the room conditions resulted in Pneumonia. Even then the first choice representative refused to help us and left us in the hospital unable to communicate with the nurses and doctors as we didn't speak Spanish.
First Choice severely let us down, failed to sort out our room problem, left us in hospital unwilling to translate things such as prescriptions for us and even had the cheek to slag us off in the presence of other guests!
I would NOT recommend booking the Jack Tar as you are risking your health in doing so!
" Stayed at the Jack Tar resort for our... "
Submitted By: J KlyenThis resort was a problem with thefts & break-ins, while there we knew of at least 3 rooms that were broken into & others that had items removed from there rooms.
Large pool very noisy & if you didn't want to get involved in the games was unusable. Adult pool area was very small & had limited sun loungers in regards to the size of the resort, on top of that you were advised not to use the sun loungers on the beach as it was infested by sand flies. On 3 days we could get beach towels as they had run out!
On the plus side the resort rep was fantastic & made the stay bearable, the staff were always friendly & the trips off resort are fantastic.
The 2 must do trips are the jungle safari & swimming with the dolphins, great value & fun. Don't bother with the highlights tour, it's just a trip to get you to spend money.
After this visit I will not be going back to this resort but I will not let this experience put me off the Dominican Republic, it is a lovely country & the people are fantastic.
" Firstly, I would like to say that... "
Submitted By: Mrs S FrancoSince returning from our holiday, I have found out that other tour operators can offer a room to accommodate 4 people. The rooms were dull, dingy and depressing and in need of a complete redecorate and re-fit. On arrival, half the electrics in one room did not work, the air conditioning units worked, but sounded and looked like they were on their last legs. I was unable to plug mossi repellent in one room, cos the socket was put in the wrong way.
My children’s television had to be plugged into the bathroom due to plug not working in the bedroom and their remote control did not work. The beds had bed bugs and the 4 of us were attacked every night whilst in bed, waking up to huge lumps and bumps covering our legs.
The bathrooms had broken and cracked tiles and were continuously infested with tiny white ants. One night the toilet overflowed. No staff came to help after several phone calls and a visit to reception, so my husband and I cleared up the mess ourselves. Eventually the toilet was mended, but we were unable to use it for 24 hours due to the cement drying.
Away from our rooms, the main pool was filthy, and I only saw it cleaned once in the 2 weeks that we were there. The set up of the main pool was dangerous as there was a ledge going right round the pool, so for young children it seemed like they were in their depth, until they stepped a few inches out into the deep end, and found themselves in danger. The "Lifeguards" were in fact First Aiders not trained to deal with swimming situations. Indeed, on one occasion, I was in the pool myself when a small child got into trouble out of her depth. If I hadn't pulled her out, then she would not be here today.
If it rained in the complex, the many tiled surfaces became dangerous skating rinks, and with so few "Wet Floor Signs", I'm surprised there were not more casualties than there were. This resort was being sold as a 4 Star holiday. I believe it to be closer to a 2 Star.
On a brighter note, the beach was to die for, the food was excellent, and the serving staff lovely. My kids and I will never forget the yummy pancakes and milkshakes we had for breakfast every morning. I would love to return to the Dominican Republic one day, but not the Jack Tar Village. Some Tour Operators need to re-star this accommodation.
" Just got back from the fantastic Jack... "
Submitted By: Miss C FroggettWe booked with first choice as they advertised the "extra" legroom on flights. It was a very comfortable flight and the hours flew by-only complaint was on the way back they hadn't changed the films so we had to watch the same ones over again (but they were decent films so we didn’t really mind!)
As we were going in January I didn’t really expect the best weather, however it was glorious sunshine for the majority of the holiday and a perfect temperature.
The bungalows are very tidy and well maintained. They are quite dark inside but they were lovely. We had fresh towels every day laid out like swans with flowers on which was a lovely touch! The bed was always made when we got back from our days out.
The beach was glorious rolling white sand with sweeping palm trees and the sea was a great temperature and provided a welcome rest from the heat.
The restaurants were very nice-I got bitten a lot every time we went to the Caribbean restaurant on an evening which also doubled up as the day time Pizzaria. The pizza's were the nicest I’ve ever had!! The beach front seafood restaurant was very nice too. By far the nicest of the 3 speciality restaurants was the Italian which is inside the casino. It was very tastefully decorated and very, very nice food!! Not a pizza in sight!
All inclusive drinks got me a bit too excited!!-but we did find out that the 151 rum which about 80% proof was very good for rubbing on mosquito bites!!
The swim-up bar was very nice, quite surreal sitting in the pool having a cocktail!!
The staff are all very, very friendly and they genuinely want to help you without any ulterior motives.
We went snorkelling on a trip arranged through the hotel which was brilliant and we went quad biking on a trip through a sales rep on the beach. Quad biking is a definite "must"-make sure you take sunglasses to keep the dust out of your eyes and prepare to get a bit dirty!!
a fabulous holiday and I’m saving to go back soon....
" Having read the previous reviews, I... "
Submitted By: Mr J SmithArrived to blazing sunshine and a speedy check in then whisked away to our rooms by golf cart.
The main let down of the whole holiday has to be the rooms they were dark drab and musty smelling and the bathrooms needed a major refurb this aside we tend to spend very little time in the room and was not a major issue.
The food at the jack tar was really rather good Breakfast was buffet style with fresh omelettes cooked to order and a milkshake station offering freshly prepared fruity milkshakes & smoothies. Lunch was either buffet style in the main restaurant or snacks in the Caribbean restaurant by the pool which was pizza’s again freshly made to order (Fantastic) or burgers and ribs style down the seafood restaurant on the beach again cooked to order.
The choice at dinner was the 3 a la carte restaurants Seafood, Caribbean or Italian all needing pre booking and all very good if a little slow on service.
The main restaurant was buffet style and had themed nights every night we were there including Italian, Mexican, Dominican, International & Sea Food to name but a few.
The staff were friendly and accommodating always smiling and generally very happy.
The beach was fantastic with plenty of sun loungers we got pestered very little as too far up the beach to bother with and those that did were friendly polite and not pushy at all.
During my stay I did not venture of the complex once and found everything I needed on site.
The evening entertainment was not the best but they tried hard and put on a different show every night.
The hotel I think is not 4* standards but this aside its clean and comfortable and worth it for a budget break.
Get the rooms refurbished and this would make all the difference. Would not hesitate to go back to the Jack Tar in the near future.
" Hi there I just thought I’d write a... "
Submitted By: Mr R JonesI personally think the nights entertainment wasn't very good, finding myself leaving the resort to find better entertainment, but overall a fairly nice place with a friendly atmosphere, but I would say it was more ideal holiday for older couples who are just looking to go and relax for a while, and try and go not around September we got hit by the outskirts of 2 hurricanes while we were there.
" When myself and my girlfriend booked... "
Submitted By: Mr M TrainOnce we had been there for 1 week, we realised that this was the way forward.
It was like sure luxury. As we arrived at the jack tar, golf buggies picked us up and our luggage and took us to our room. The porter duly carried our bags to our room. Once inside, there were 2 queen size beds, TV, bathroom including shower and balcony.
We soon decided on advise of the tour rep to go and explore - we were told that we must try and stay awake due to the time difference as otherwise you would sleep - we went down to the a l carte restaurant expecting a self service buffet. This was totally a wrong assumption, there was everything from steak to suckling spit roast pig, make your own pasta, omelettes and plenty of salads, rice, pasta and breads from all over the world.
There were unlimited local drinks and cocktails within the all inclusive and you could drink until you wanted really, the piana bar staying open till 3 and 4am!
There was 3 speciality restaurants which converted to daytime snack places. These were Italian, seafood and Caribbean all excellent and top rate service - 3 courses and wine included and starters of breads as appetisers.
There was a casino which was obviously not free but well worth a visit and an onsite club/disco which was all within the price and local drinks again free of charge.
Well recommended to anyone - this was when we visited an all adult complex, since then this has changed which does ruin the memories we had. A 10+ accommodation, service and holiday!!
" Firstly, full marks to the... "
Submitted By: Mr R DykesAccommodation - one working socket, electrical wiring hanging out of sockets, leaking bidet, dribble of a shower and worst of all, bed mites which caused many bites which blistered and kept us awake scratching (but chambermaid did her best and was always polite and helpful).
Food - The only hot meal in the buffet we had were the freshly made omelettes and the soup. Meals were either luke warm or cold. Stomach cramps & diarrhea lasted over a week and even though reported to the Tour Rep, no action was taken nor were we contacted to see if our situation had improved. The Italian speciality restaurant was fantastic because of the hot food and no fleas on the seats.
Lack of towels meant that 5 times during the two weeks we had to wait for our room towels sometimes up to half past six at night. They also ran out of beach towels so we could not lie on the beach or by the pools. The brochure advertised pedal bikes but we were not able to obtain any as “they were in for repair”.
The brochure advertised the resort as 4 star, but with a discussion with the Occidental Group staff said that it was barely a 3 star. Will never return to this resort as they have provided us with our worst holiday ever. The country itself is lovely and our most memorable times were spent outside of the resort.
" Yes I agree with the cabin crew they... "
Submitted By: Mr M Hardy-Smith<br><br>
People were put on drips. They were so ill. They scraped the pool clean while we were swimming in it. The adult pool had tiles missing one man had his foot cut. The waiters while cleaning the tables were putting buts of the ciggies into the cups and glasses. The food was cold. The rooms were like prison cells. I think I have got that wrong prison cells are better.
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The shows well they danced like elephants the mc well he was just a joke. If he said show time once he said it twenty. Yes we to seen the rat. All passengers from jack tar on the plane said they would not return. Even the staff said it should be knocked down when it rains the floors are very very slippery.
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As for mattresses. They are full of bed bugs they smell they should be burnt. So if you want a holiday from hell please book the jack tar village. <br>
" We have just got back from jack tar... "
Submitted By: xk8pop<br><br>
They it is 4 star but they take into account the grounds not just the food and rooms .you have been warned. The beds are full of bed bugs. The sheets were changed once they turn the sheets over to make you think they have been changed if you go back to your room to early in the day you will have no towels. Lock everything away in the safe. As my husband had money taken from his trouser pockets that were hanging the wardrobe.
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Other people had chains stolen, ear rings, mobile phones. In the main buffet there is a rat running along the rafters we called him Boris so if there is one how many more are they. I reported this and my answer was we will send a maid. The roast turkey looked very nice but was still frozen next to the bone. <br>
" The hotel was amazing! After booking... "
Submitted By: Miss N Parr<br>
The resort and hotel was lovely, well kept and always clean. The beach was clean and spacious and we weren’t bothered as reviews had made us expect.
The food wasn’t that great but there was plenty of choice.
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The pools were lovely but as others have said-the prices in the on site shop were shocking-we paid nearly £10 for a tub of peanuts!
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What really made the holiday though was the staff, they just couldn’t do enough for you, they are the happiest, most energetic and most friendly nation in the world. The entertainment staff in particular were just amazing-how they can work that hard in that heat is beyond me! <br>
" I am cabin crew, and we have to stay... "
Submitted By: Not SpecifiedAt breakfast the music playing is the same everyday and the entertainment is nothing to write home about, I feel extremely sorry for anyone who is misled into believing this is 4* as I have stayed in a variety of hotels worldwide and this is not a patch! The plus side is that the staff are friendly, but there are not enough of them in the bars. Everything seems to be poorly organised and when you r on the beach you get constantly badgered by people wanting to braid your hair and other things that you really don’t want! The food is not bad though, as long as you stick to the food cooked in front of you then you don’t need to worry too much!
If it rains when you r there, be careful everywhere because the paths can become extremely slippery especially by the main dinning area! And if you want anything from the staff at reception, like a remote control they try to fob you off, just stand your ground and demand it, they will soon enough get you what you want. Customer care is not a strong point, and if you have problems with your room then demand someone comes with you otherwise nothing gets done!
I will commend the water sports that are included in the price they are well worth doing as they can provide some entertainment away from the constant music that comes from the pool area!
To be honest I was being paid to be there but I would never ever visit of my own accord, there is nothing really brilliant about this resort. So really don’t bother visiting, spend your money on something elsewhere!








IT HAS EVERYTHING, ITS A DREAM RESORT, A MUST FOR EVERYONE WHO LOVES
COMFORT/GOOD FOOD/BEACH/GOLF/GAMBLING /GOOD DRINKS ETC.
I CAN ONLY DO ONE THING AND THAT IS TO RECOMMENT THIS RESORT TO EVERYONE!!!!!!
STILL GOIING STRONG JACK TAR VILLAGE!!!!!!! I AM HAPPY.
WILLIAM VASTBINDER.