Pestana Promenade Ocean Resort Hotel

, Funchal
4 star Map this hotel
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Room with garden view View from the pool at the rear of hotel Galleon
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Pestana Promenade Ocean Resort Hotel reviews

Read 291 additional reviews of Pestana Promenade Ocean Resort Hotel
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More Traveller reviews of Pestana Promenade Ocean Resort Hotel

It should be 5 * !!! from alexandrapictures
Wonderful place, excellent staff, amazing restaurant ...
Management response from PestanaPromenade

Dear Guest, Thank you for spending your precious time on submitting your review about your stay at Pestana Promenade Ocean Resort Hotel. With best regards, Guest Service Manager

"Fantastic" from janb02
We booked this hotel after checking other reviews on Trip Advisor, it was a wonderful choice. The quality of the room was excellent and the staff helpful and friendly. They certainly tried their hardest to look after you. We look forward to our next visit. My only criticism would be having to pay for internet access.
A Beautiful and Trendy Hotel: Perfect for a romantic getaway or spending time with friends from Roaming_Fifi
I stayed at the Pestana Promenade for a week in July with my partner and two of our close friends. We were instantly blown away by the lay out of the hotel which is as idealic and tranquil as it looks on the website. We went to Madeira for a relaxing break and so spent most of our time at the hotel pool during the day. The pool is beautiful by day and night and there are more than enough sun beds, loungers, chairs, sofas and even double beds in communal areas throughout the property to accommodate all holiday makers. The rooms were of... more
Management response from PestanaPromenade

Dear Guest, We are most thankfull for your review about your stay at Pestana Promenade Ocean Resort Hotel. We are very happy to know that you have enjoyed your stay with us and we sincerly hope to welcome you again, in a near future! Best regards from sunny Madeira

Pestana Promenade Ocean Resort from john2729
Maderia, Pestana Promenade Hotel. Our stay 16/05/09. This brand new hotel, over looking a fantastic coastline made our stay very enjoyable, the facilities were fantastic with 3 outdoor pools and an indoor pool along with jacuzzi and sauna. The rooms were excellent, with aircon and balcony overlooking the pool aera and the sea. Our stay was made even more enjoyable due to the excellent staff who we found to take great pride in their work and nothing was to much trouble. All in all an excellent choice for our 30th wedding anniversary... more
Management response from PPromenade

Dear Guest, We are most thankfull for your review about your stay at Pestana Promenade Ocean Resort Hotel. Ensuring a memorable stay to all guests is our main goal, so we are very happy to know that we have reached our goal regarding your stay. We hope to welcome you again, who knows to celebrate the next anniversary! With kind regards from Madeira, Pestana Promenade Guest Service Manager

Delightful new hotel in super location from PhilGB
Where the hotel is located turned out to actually be much more convenient than we had expected as you can go out through Reception, turn left and up a flight of steps onto the main Estrada Monumental road. This gives a fairly level walk to the Forum in one direction (about 10 minutes) with shops, supermarket, cinema and restaurants, a bus stop into town a few yards in the other direction (catch No. 1,2,3,4 buses there and also one which goes to Monte) and across the road about a hundred yards further on is a Pingo supermarket. The road... more
Management response from PPromenade

Dear Guest, We are writing to thank you for submitting your review about your holidays at Pestana Promenade. Ensuring the best holiday experience for all our guests is our main goal, therefore it was with great attention that we have read your comments. We assure you, we will do our best to continue improving our services, so that they can always meet our guests’ expectation. We look forward to have another opportunity to host you, in a near future. In the meantime, we remain with the best regards Pestana Promenade Guest Service Manager

Delightful! from AmarJ
A great hotel with exceptionally professional and attentive staff who went above and beyond to make our honeymoon stay especially wonderful and memorable. The bar and restaurant were great, it has a fabulous pool area and spa and beautiful sea views .... we will visit again!
Management response from PPromenade

Dear Guest Thank you very much for your review about your honeymoon stay at Pestana Promenade. We are very happy to know that were able to make special moment in your live even more enjoyable. We look forward to host you and your family in a near future, in Pestana Promenade Ocean resort Hotel. In the meantime, we remain with the best regards Pestana Promenade Guest Service Manager

Modern Hotel Funchal from fussyScotland
Modern hotel. Food plentiful and of good quality. Pool area very nice though not enough beds for the number of guests. Unfortunately guests still reserving sunbeds with towels hours before using them. Hotel needs to take a strong line on this end remove towels used for this purpose. Leaflets handed out at pool offering discounts at spa were written only in German which was a little off putting. We were troubled with noisey guests in the next room but this can happen anywhere. Hotel a good 30mins walk from Funchal. A courtesy bus like that... more
First of many.... from SimonLock
This was our 4th trip to Madeira, having stayed in the Pestana Grand twice and Pestana Carlton once. This time it was to our timeshare room which was everything we hoped it would be from the Sales literature. A previous reviewer (Eutopia) has written a fairly comprehensive review and I would agree with everything she has written. We had friends with us who used the sofa bed in the lounge of our apartment. During our stay we ate in 4 times. The kitchen isn't massive, but meals such as Risotto or Paella etc were easy enough to make and... more
A Great new Hotel from NV_FNC
The Hotel is just stunning, staff were great & the holiday was perfect keep up the good work!! :-)
Eutopia from crazycarys206
Me and my partner had a lovely stay at the Pestana Promenade. We was very surprised on arriving, as we expected a studio but were given a 1 bedroom, living room, two bathroom apartment. One bathroom had shower/bath with his and her sinks, and the other and a massive double shower, very impresive. All with mod cons, with even a built in radio in the bathroom, which you can pick between tv or radio. Our apartment also had a kitchen and dining table. The kitchen came with cooker, and microwave and the usual stuff you find. We had a big double... more
Management response from PPromenade

Dear Guest, First of all, thank you for spending your precious time on submitting your review about your enjoyable holiday at Pestana Promenade Ocean Resort Hotel. We look forward to have another opportunity to welcome you and your family, in a near future. In the meantime, we remain with the best regards. Pestana Promenade Guest Service Manager

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Pestana Promenade Ocean Resort Hotel also called

  • hotel pestana promenade
  • hotel pestana promenade funchal
  • pestana promenade
  • pestana promenade funchal
  • pestana promenade ocean hotel
  • Address: Rua Simplicio dos Passos Gouveia, 31 9004-532, Madeira, Portugal

Traveller Ratings

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Overall
9.5 / 10
313 reviews
Brilliant
233
Good
65
Average
13
Poor
1
Awful
1
Room
9.5/10
Service
9.5/10
Value
9/10
Cleanliness
9.5/10
Location
9/10
Hotel AmenitiesHotel Description
  • Fitness Centre
  • Restaurant
  • Suites
  • Swimming Pool
Rooms: 110 — More Amenities
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