Secrets Excellence Riviera Cancun Hotel

, Cancun
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dinner on the beach is extra but really nice 1 of the 8 restaurants beach
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Secrets Excellence Riviera Cancun Hotel reviews

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This hotel lives up to it's name from...
10 / 10
Jan 2007, Mrs M Coleman

This hotel lives up to it's name from the moment you arrive.
It is an exclusive hotel, with impressive service (maintenance, maids, doctor and waiters) and 5 star restaurants, accommodation and spa.
There is never an issue with sunbeds whether you prefer pool, lazy river or beach and it is set in a peaceful tranquil setting.
Would not recommend if you want to enjoy a night life or expect lots to be happening in the evenings however, in every other aspect if you are looking for something that little bit extra with total relaxation - this is the place.
We stay in 5 star hotels all over the world and whilst it matches most of these in the main there is something more intimate and personal about this one.
The food was of a high quality with lots of variety and we never had to queue or reserve. We highly recommend the Seaside Grill, Italian, French and the Asian restaurant and be prepared to gain a few pounds!
They have a strict dress code and apply it - so if you feel comfortable wearing shorts and trainers to the evening meal they will recommend you reconsider in a firm and polite manner. Please also be prepared to tip (not necessary at breakfast).
I cannot vouch for the other rooms but we upgraded to swim out junior with a south facing garden with direct access to the lazy river. Block B. My father came with us on this holiday and enjoyed the same suite facilities on a sole occupancy basis two floors above us without extortionate supplements.
NB: Ignore the warnings re the building work and construction on another building near the hotel. Its miles away and has no impact/noise or visible presence.
The Holiday and Hotel is highly recommended - especially if you want to chill.

  • Board Basis:All Inclusive
  • Tour Operator:Soveriegn
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Just come back from a fantastic stay...
10 / 10
Sep 2006, Mrs H L Olivier

Just come back from a fantastic stay at this fab resort. We were honeymooners and stayed in the exclusive section. Staff are excellent and will get and do any thing for you to make your stay trouble free. Food was Divine and with nine restaurants no chance to get bored. Dinner on the beach was fantastic too.
You can do as little or as much as you want. The spa was brilliant and very relaxing, also a number of shops to browse around too. Would very much recommend this hotel/holiday.
Worth every one of it's five stars.

  • Board Basis:All Inclusive
  • Tour Operator:First Choice
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We have just had a wonderful holiday,...
10 / 10
Aug 2006, Mrs S M  Belgrave

2 readers found this review helpful

We have just had a wonderful holiday, it is everything they said it would be and more. This hotel is brilliant. It has 7 al la carte restaurants and the food is superb. The French and Japanese restaurants were the highlight for us. Breakfast and lunch is served buffet style but very superior to other hotels we have stayed in. We have stayed in some top notch hotels worldwide but this was the best so far. The staff are extremely pleasant and go out of there way to make your stay wonderful.
The spa was beautiful too. The grounds are very well maintained and even though they had hurricane Wilma last year you would never know it. We upgraded to the Club Excellence and found it good value for money. We had our own beach and pool which was lovely and quiet. There are plenty of organised activities available but you were put under no pressure to take part.
The only downside is being surrounded by young American honeymooners! We can't wait to go back and are waiting to see what the new Secrets Excellence on Maroma beach will be like when it opens next year.

  • Board Basis:All Inclusive
  • Tour Operator:Hola Tours
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Overall
9 / 10
3,943 reviews
Brilliant
2945
Good
636
Average
212
Poor
91
Awful
59
Room
9.5/10
Service
9.5/10
Food
9/10
Value
9/10
Cleanliness
9.5/10
Location
9/10
Hotel AmenitiesHotel Description
  • All-inclusive
  • Bar/lounge
  • Beach
  • Fitness Centre
  • Free High-Speed Internet
  • Free Parking
  • Restaurant
  • Room Service
  • Suites
  • Swimming Pool
  • Wheelchair Access
Rooms: 440 More Amenities
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