Reviews of Sandos Caracol Beach Resort & Spa, Playa Del Carmen, Mexico

Room was great, just so far away...

Overall Rating:

7/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2007

Tour Operator:

Thomson

Submitted By:

Mrs J Davies

Comments:

Room was great, just so far away from everything on site. Food fantastic, no problems at all.



Beach very disappointing, as the water is so rocky it's impossible to even paddle. Pools were great but very annoying to find that... read more

I and my boyfriend stayed at the...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Jun 2007

Tour Operator:

Thomas Cook

Submitted By:

Miss L E Thompson

Comments:

I and my boyfriend stayed at the Sandos Caracol Beach Resort & Spa for 14 nights from the 11th June 2007.



We are both in our early 20s and we really enjoyed our stay at Sandos Caracol. We went all inclusive which means... read more

We went in May 2007 for 10 days....

Overall Rating:

5/10

Board Basis:

All Inclusive

Date of Holiday:

May 2007

Tour Operator:

First Choice

Submitted By:

Mr G Forrest

Comments:

We went in May 2007 for 10 days. I very much doubt I will return to this resort.



All inclusive means basically the same food every day. You're ok if you like burgers and chips for lunch, dinner, and snacks. There is a huge... read more

My husband and myself went to...

Overall Rating:

1/10

Board Basis:

All Inclusive

Date of Holiday:

Jun 2007

Tour Operator:

Thomson

Submitted By:

Mrs J David

Comments:

My husband and myself went to Playa Del Carmen last year on holiday we had an absolutely fantastic time, so as it was my 50th birthday this year we went again.



This was a no expense spared holiday, 4 star hotel, premium seats,... read more

We have just reluctantly arrived...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Jul 2007

Tour Operator:

First Choice

Submitted By:

Miss EN Nellist

Comments:

We have just reluctantly arrived home from the lovely resort of Sandos Caracol in Mexico.



Our flight was a early morning flight so we was rather happy to notice the queues were extremely quick in the airport. After a 10 hour... read more

Just arrived back after spending...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Jun 2007

Tour Operator:

Thomas Cook

Submitted By:

Mrs R Houlder

Comments:

Just arrived back after spending 2 weeks on honeymoon at the Sandos Caracol Hotel in the Riviera Maya region near Puerto Del Carmen in Mexico.



We had an excellent time. The food in the normal restaurants were superb all apart... read more

This hotel is amazing!
...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Oct 2006

Tour Operator:

Thomas Cook

Submitted By:

Miss E Russell

Comments:

This hotel is amazing!



The rooms are comfortable, although our mini bar wasn't filled up each day but reception were more than happy to hand out what drinks were needed!



The complex was unbelievably... read more

Everything was lovely and the...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

May 2006

Tour Operator:

First Choice

Submitted By:

Miss KB Ball

Comments:

Everything was lovely and the service was excellent. I went with my family and we loved it.



My kids loved the kids club and the cabaret was funny. I constantly found something to do, from swimming to scuba diving.
read more

Food was fantastic! In the "The...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Mar 2007

Tour Operator:

Thomson

Submitted By:

Ms C Cotter

Comments:

Food was fantastic! In the "The Laguna", not impressed with the Mediterranean Restaurant though. All in all the holiday was great; all the staff were very pleasant & helpful.



The chamber maid was lovely, & left... read more

We booked our holiday to Mexico...

Overall Rating:

7/10

Board Basis:

All Inclusive

Date of Holiday:

Jun 2006

Tour Operator:

Thomas Cook

Submitted By:

Miss L Nixon

Comments:

We booked our holiday to Mexico about 6 months in advance and were really excited about going. We didn’t read any reviews or anything before we went as did not want to tempt fate!



After the horribly long flight, we arrived in... read more

Staff are wonderful, friendly...

Overall Rating:

3/10

Board Basis:

All Inclusive

Date of Holiday:

Nov 2006

Tour Operator:

First Choice

Submitted By:

Mrs B Large

Comments:

Staff are wonderful, friendly and can't do enough to help. From cleaners to Reception.

Food was lovely (in most of the 6 restaurants) and again cannot fault the staff for service.



Unfortunately, that's the good... read more

Wow! What a place, unless you...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Oct 2006

Tour Operator:

Thomson

Submitted By:

Miss L Wood

Comments:

Wow! What a place, unless you live in the Ritz and eat at 5 star restaurants every night you cannot fault this resort in any way. The food, the rooms, the staff, the drinks, the complex - everything was excellent!! There is so much quality food... read more

We have just returned from an...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2006

Tour Operator:

Booked Independently

Submitted By:

Mr J G Norris

Comments:

We have just returned from an amazing holiday at the Sandos Caracol resort. We arrived at Cancun Airport at 4pm on a Sunday and arrived at the resort approx 40mins later, we had booked our airport to hotel transfer with www.resorthoppa.com and can... read more

Arrived very late in the evening...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Jul 2006

Tour Operator:

Not Specified

Submitted By:

Mrs K Broadbent

Comments:

Arrived very late in the evening at the Sandos Caracol and tired after a long journey from the UK. Initially very unhappy with the rooms, our 2 teenage daughters were 2 floors above us (we had requested adjoining rooms) in a room with a hole in the... read more

Great resort and fantastic value...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

Jun 2006

Tour Operator:

Airtours

Submitted By:

Mr J Smith

Comments:

Great resort and fantastic value for money. The staff are very friendly, food is amazing with a great selection, entertainment not really to our taste, but great for families. The rooms are in small detached buildings dotted around the complex.
... read more