Sofitel Marrakech Palais Imperial

I was here on a business trip/ trade show. Good points - excellent service everywhere, uniformly friendly and plenty of staff Decent sized rooms with attractive balcony, pretty landscaped gardens with one heated pool which was a bonus in late November. Extensive seating/day beds around pool. Minus points - breakfasts seem to be the same every day, a bit dull after 5 days, pool restaurant is expensive and the menu is a bit limited. Decor looks a bit tired in places. A very long walk to most guestrooms. no separate... more

After reading reviews of Sofitel Marrakesh it was with some trepidation we set off for a 2-week holiday in early November - however we are so glad to have had the pleasure of our stay there to form our own opinion. This indeed is a fine hotel with beautiful pool facilities and staff with a kind, friendly and helpful disposition. Being somewhat mobility restricted we had requested a ground floor room near facilities and this was awaiting us. 2 other requests regarding the room were attended to while we had dinner. The courtesy and... more

I have stayed in this hotel several times but this is my first review. I found it to be a very well-located hotel, convenient and well maintained. I think the price is a little high for what you get, but this is really the same situation for all hotels in Marrakech and pretty much all of Morocco. The service on check in was superb. Mint tea while you are waiting to fill out the hotel registration card was appreciated. A damp, scented washcloth was provided for your hands and face. The room was perfectly acceptable. It was clean,... more

Having read some recent reviews, my wife and I did have some misgivings about this hotel. However, when we arrived for check in I was pleasantly surprised. The receptionist asked me to take a seat whilst she started our check in. My wife and I and my daughter and son in law (who were not checking in) were offered scented towels and our registration documents soon brought over for me to sign. A member of the reception staff showed us to our junior suite which was an even bigger surprise. The junior suite was larger than many full suite's we... more