Palmeraie Village

Never trust the staff there. Corrupt and try to steal your money after all!!! We visit the apart hotel for a week with four persons. We made a hotel reservation by Ryan air. But booking in at the hotel was stressing. They refused to let us in cause we refused to give them an open signed credit card check as warranty We discovered a lot of people were sneaky ripped off money on this way. The booking office of Ryan air helped us to get in after a few expensive calls. The restaurant is too expensive and there are much better and... more

I would never recommand this place. We have spent a week there and left earlier than planned. The service is not only inexistant but the staff is also rude and useless. Flats are nice but it does not balance with the rest. GM, reception staff, Restaurant staff, concierge are terrible! We had to wait 5 hours for the check in and two hours to check out. If you ask for anything, you can be sure you never get it even after asking three times for it. At the end, you just get tired of asking, so you leave the place and still have to... more

Absolute disaster for a vacation. Virtually no service at restaurant, No indoor restaurant you either had to sit outside at 15 C or "enjoy" room service with a food temperature due to long way beetween appartments and kitchen of 15 C. No valid information on transfer to golf or city center. Staff tries to be friendly but has no idea what you want, very badly managed and organisied. Nice new appartments big and comfortable, very clean hotel

Husband’s Viewpoint: Facilities are fine, heated pool, great apartments, quiet surroundings but you will have to cope with : A completely lethargic management who has no clue on how to run a hotel : no menus in room even for room service, a one hour wait room service once located, cold room service food since it comes from 3 miles away, no exterior phone line from apartment and reception line always busy, no US adaptor, no brochure of anything concerning local life available, reception always busy helping some one else, extensive... more

We stayed at these apartments in October with our 11 and 13 year old children. The apartments are great. We had a two bedroom apartment - one king size bed, second room with twin beds and a double sofa bed in the lounge. The kitchen has a fridge freezer, two plate ceramic hob and an oven (no microwave). The maid service was excellent and the apartments generally in good order. That said, there were a couple of door handles missing in the kitchen! There are about 120 apartments, set in small two story blocks in beautiful... more

We just spent a week at the palmerie village and having read some horror stories about Moroccan hotels, have to recommend this hotel and Marrakech itself. The hotel is quite a way out of the city centre which is something of a relief as the centre is so intense. The hotel operate a free and reliable shuttle bus to the city centre as well as a free (whenever you want it) transfer to the Palmerie Golf Palace (part of the same group and more up market) which is nice if you want different restauarants. The Vilage was only partially open but... more