Suites Brisas Cancun Hotel

We spent Easter week here during 2006. We sat outside the unit for over an hour waiting for the key - then another hour while they sort of cleaned the unit. To open the door, you had to unlock it, then lift up while shoving as hard as possible with your shoulder. If you were lucky, it would open half way before totally jamming on the floor. We taught the kids to climb out the window in the event of an emergency.
The ants all over the kitchen were another indicator. The cockroaches did not come out until that night. After the first dozen cockroach sightings, we called the owner. He agreed they were disgusting and that we had a problem. His answer was to do nothing. After 20 minutes, he finally agreed to have his manager buy us a can of Raid. We had the pleasure of spraying them periodically, then cleaning up the dead ones. This is unacceptable service at any price, let alone almost $200 per night.
Cancun is great, and the unit had a good view - once they finally cleaned the windows in mid-week. The locals were all very friendly and helpful. The construction crews never started before 8am, and stopped by 7pm, so you had a chance to sleep outside these hours. If you want to sleep past 8am - forget it.
We paid a good price - and got an unclean, unsafe dump. There may be nice units in the Brisas complex, but be certain to avoid unit 5202 from the Canadian couple.