Kenzi Menara Palace

Just returned fromv a visit to Kenzi Menara Palace. The rooms were very large and attractive. towels and sheets changed daily as you would expect from a hotel of this standard however the hotel was either very quiet almost dead some evenings or on other occassions full of conference people who ran around at all hours of the night banging doors etc. The restaurant service was slow although breakfast was quite varied and fairly good. As we had booked half board both restaurants in the evening had very limited menus. My husband suffers from... more

I stayed in this hotel with my daughter for a week. Newly finished, great surroundings, wonderful 50mt long pool (there were very few tourists during our stay and we often had the pool all to ourselves). Staff were all very nice, especially in the restaurants, although receptionists could have stepped up their game a bit. We can absolutely recommend the restaurant in the hotel (the continental one, we did not try the traditional one), the food was fantastic and good value for money - but the choice is a bit limited. Room service was good too... more

Yes, nice hotel a little bit empty. It is away from the city center *Medina" by cab approximately 15 minutes. Taxi cost at leat 4-5 EUR one way. At night, price juste jump up. to 10-15 EUR. The hotel is nice but the SPA IS NOT INCLUDED. You have to pay for everything like sauna, hamman, inside swimming pool. At least the Hamman and sauna should be available for the customer. The Hotel is located just next to the Club PACHA wich could be nice for the afficionados del dancefloor. At the bar coktails cost EUR 10 to 12 EUR. <br... more

Actually I was so surprised when I see the beauty and the luxury of this hotel, during my stay everything was perfect. When I was checking out it was not possible to pay by credit card because of the line problems and they take the details of my credit card inorder to receive the payment later and one month later I've noticed that they collect the bill 2 times! I called them thousands of time, I've send an e-mail to everybody from this hotel but nobody is helping me! They are professional on apologising but now I believe that they really... more

Arrived for 1 night stay without booking in advance. Was treated to a very friendly chat and free tea in comfortable lounge before I had agreed to stay. Was afraid that I was going to have to leave after that because the level of luxury convinced me I was out of my league. Very surprised to find it was only 1100DH (£80). Agreed to treat ourselves to 1 night of luxury but eventually stayed 5 days. Staff very friendly and helpful, especially the concierge and the head waiter. All staff would greet you whenever they saw you and most spoke... more

Fantastic customer service, very clean and lovely hotel. Great spa facilities included, you do need to pay for the sauna. Food okay a bit pricey but then it is a 5 star hotel. Lovely restaurants. Very spacious room and bathroom. Recommend the Hamman and scrub as well as listening to the music under water in the indoor jet pool. Both my husband and I will go back to the Marreckech mainly for the hotel. The hotel is a short distance from the Medina however, the cab fare is no more than 40 Dhirams. The scenery surrounding the... more

Stayed in Kenzi Palace after the grand opening. This is a good value for money. Updated to the actual level of comfort and enjoyable to stay. Nice and trendy location. Not in downtown but so easy access. Surrounded by nice other outlets Pacha Disco, Restaurants etc.

I have a mix feeling about my stay at the hotel. I was travelling with my family (6 people total) and decided to stay at this hotel due to the fact that was recently opened. On one hand, the hotel is great, superb rooms, very large ones (we stay at the suites), lovely pool, very courteous service, decent food. On the other, it is far from everything, and surrounded by nothing apart from the discotheque Pacha. The service is slow, as in many other places in the city, but once you get used to the speed is good. English was not... more

The hotel just opened so slip ups are inevitable. First the positives....the rooms were very big and they were able to fit a third bed with no problem in my kids adjoining room. They were great with the kids! The staff were extremely friendly and hospitable. Breakfast was good and included in the room price. The staff at the spa were excellent and the hammam was great. Dinner at the Moroccan restaurant was very good. The hotel had two tennis courts, a badminton court and a volleyball court (but no rentals yet). A few things they... more

My adult family of 6 stayed here for 7 days starting March 12 2009. The hotel had been due to open Dec 2008 but only opened in early March . It had been difficult getting anyone to confirm it would be open before we arrived but we were assured it would be. We paid over 6,000 euros for 3 rooms b&b.. We were immediately aware on arrival that the spa was not open and neither was the pool bar. We were shown to our 3 rooms which had lots of minor, niggly faults and were moved to better rooms. The management were very well meaning and tried... more