Reviews of El Dorado Royale & Spa Hotel, Playa Del Carmen, Mexico

Wonderful Place

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Sep 2008

Tour Operator:

Other - Please Specify

Submitted By:

B16DRW

Comments:

When we arrived after a 10 hour flight from England into a wonderful lobby/reception area. We were offered Champagne and eventually arrived at the front desk. We were asked for our details and these were checked on the system. We had booked an Ocean... read more

A Fantastic Hotel!! If you want...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

May 2008

Tour Operator:

Thomas Cook

Submitted By:

Mrs L Walton

Comments:

A Fantastic Hotel!! If you want to be pampered from the minute you enter the resort this is the place to go. As soon as you enter the lobby you are welcomed with a glass of champagne (always on ice and included in the all inclusive). Having never... read more

We would not recommend this...

Overall Rating:

6/10

Board Basis:

All Inclusive

Date of Holiday:

Feb 2008

Tour Operator:

First Choice

Submitted By:

Miss J Riddy

Comments:

We would not recommend this hotel as there were concerns over security. The maid constantly left the balcony door open after cleaning and we had a souvenir item we had purchased go missing from the room. We reported this to security but there was... read more

Our first time to Mexico, had a...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

Feb 2008

Tour Operator:

First Choice

Submitted By:

Mrs J Morgan

Comments:

Our first time to Mexico, had a great time the El Dorado Royal was the best hotel we have stayed in. The service is a little slow some times but always with a smile the food very good there are also priemum drinks in the bars even the swim up bars. The... read more

Okay, here’s a little insight...

Overall Rating:

8/10

Board Basis:

All Inclusive

Date of Holiday:

Dec 2007

Tour Operator:

Thomas Cook

Submitted By:

Mr M O''Shea

Comments:

Okay, here’s a little insight into our experience at El Dorado Royale Casitas and getting there with Thomas Cook.



Anyway, firstly a little about our choices :



- We are a married, early 30s, European... read more

This place is unlike any other...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Dec 2007

Tour Operator:

yahoo

Submitted By:

Mr Mike Reid

Comments:

This place is unlike any other resort! I have been to many all inclusives with my fiancee and I would have to say we rate this #1.



I proposed to her there and plan to wed there as well! This resort is breathtaking and very romantic.

Absolutely wonderful, the...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Feb 2007

Tour Operator:

Airtours

Submitted By:

Mrs P O

Comments:

Absolutely wonderful, the perfect place to totally relax and be pampered. Must go for a Casita Suite though as all the extras really make a difference.



Room sensational, would recommend a top floor casita as no one can see in... read more

This resort is fantastic. You...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Sep 2007

Tour Operator:

Conquest Vacations

Submitted By:

stairguy

Comments:

This resort is fantastic. You must stay in a "Casita" if you like the royal treatment. Even try the "swim-out casita" for added convenience and direct access to the lazy river and on to the swim-up bar.



Food is top notch and... read more

Went to El Dorado for my...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

May 2007

Tour Operator:

First Choice

Submitted By:

lmb84

Comments:

Went to El Dorado for my honeymoon, fretted so much over where to go and this hotel met and went above and beyond my expectations.



We arrived to be helped off the bus by the staff they got our luggage for us gave us a glass of... read more

We reluctantly returned to the...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2007

Tour Operator:

Thomas Cook

Submitted By:

Mrs M Buckley Brown

Comments:

We reluctantly returned to the UK last week after a wonderful 14 day holiday at the El Dorado Royale, it seemed far longer. Thank you all the staff who pampered us during our stay especially during the 2 days of Hurricane Dean! What an experience! read more

What a lovely place. My wife and...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Mar 2007

Tour Operator:

First Choice

Submitted By:

BarryMichaelson

Comments:

What a lovely place. My wife and I first came to Mexico 2 years ago when we stayed at the Moon Palace resort.



We loved it that much we decided to come back this year after opting for Cyprus last year, which was a huge mistake... read more

The facilities are very clean,...

Overall Rating:

5/10

Board Basis:

All Inclusive

Date of Holiday:

Mar 2007

Tour Operator:

Funjet

Submitted By:

Mrs D Kraemer

Comments:

The facilities are very clean, the liquor top shelf, the bar staff very friendly and accommodating but.......the beach is horrible. If you like to swim or go into the water you will not be happy here. Very rocky.



All meals... read more

We went to Mexico for the first...

Overall Rating:

10/10

Board Basis:

All Inclusive

Date of Holiday:

Dec 2004

Tour Operator:

MyTravel

Submitted By:

Mrs J Masdling

Comments:

We went to Mexico for the first time in December 04 and stayed at the El Dorado Royale. Both my husband and I are relatively well traveled and never tend to visit a place more than once (the world is a big place and we want to see as much of it as... read more

This is a fantastic hotel - we...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Jun 2006

Tour Operator:

First Choice

Submitted By:

Mrs C A Spinks

Comments:

This is a fantastic hotel - we loved it here and will be going back as soon as we can.



There was a lot of American's there (no problem with that) they were nice people and most of them only stayed for one week - there was quite... read more

We went to this hotel for our...

Overall Rating:

9/10

Board Basis:

All Inclusive

Date of Holiday:

Aug 2004

Tour Operator:

Thomas Cook

Submitted By:

Mrs N Thomas

Comments:

We went to this hotel for our honeymoon in August 2004. This hotel to me was everything and more than i expected. The hotel desk staff could not have been more welcoming and friendly, they carried our bags to our room which was a honeymoon suite which... read more