Grand Coco Bay

We (myself, my husband, 3 kids) stayed at the RCB Dec 17-24 and had a great time. Best part - beautiful uncrowded beach. The grounds are a little sparse right now - the vegetation is young since it is a new hotel. The road is close to being finished. There was no smell around the grounds but there is some garbage just outside the grounds where all the construction trash has not yet been picked up. The rooms were nice, and we thought the food was decent - the buffet was ok, the speciality restaurants were very good. But you will never please... more

We went December 5-12/03. Was my second time to this area and had to take some of the things about this resort in stride. Improvements have been made from the previous reviews. They now have a decent amount of chairs and tables in the front lobby bar for people to sit. A small snack bar in the lobby with peanuts, chips, etc. would be nice for them to add. They also have a person serving you as well. From what I read before, service has improved greatly. Overall, staff works very hard to make sure you are taken care of. People to serve you at... more

We just came back (Dec.l5th/03) from an 8-night stay at the new reef coco beach resort. It was a great holiday and we enjoyed every minute of it. Road in was bumpy but they are working on it every day, and it will soon be all in beautiful paving stones. Check-in was smooth and we got a lovely ocean view room. Clean, new & nice. Lobby area is very attractively done and the entire resort faces the pool area which meanders through to the beach. We wanted a smaller more intimate atmosphere. This is our... more

We've been to Viva Azteca in Jan. 2003, it is a 4 star and the service staff, food and atmosphere were far better than the Reef Coco Beach. So when booking the Reef Coco Beach I was excited about what a 5 star would be like. Well the rooms are smaller but the pool is larger. The whole resort being new was very clean but very stark and lacked atmoshere. The pool area was by far the nicest area of the hotel. Food was not at a 5 star level the buffets lacked imagination in presentation, and was all pretty bland and the same . Don't get me wrong... more

Me, my wife, and my two children (ages 3 and 6 years old) have just returned from our first visit to the Reef Coco Beach Resort. We were there for 7 nights from Nov. 28 - Dec. 5. I gave this resort a rating of 3 out of 5 stars. When we first arrived there, we were not too impressed with the resort; so I would give it a 2 out of 5. However, as our vacation went on things did get better; so I would give it a 4 out of 5. Thus, overall a 3 out of 5 would be fair. Yes, the plane trip there was very cramped. We left Calgary on a very full and... more

Dec 7th, 2003 Having just arrived 4 a.m. this morning back from Mexico here is a recent update. I agree with most people the flight has changed greatly and not for the better. However having read some of these reviews some were a little harsh. I agree all the rooms are not best quality and certainly not 5 star quality at this time but keep in mind this only opened the 1st of November. When we arrived and were escorted by a very friendly bell hop to our room I can say Itoo was not to pleased with my room. Our room was right under the (main... more

We just returned from The Reef Cocoa Beach on Nov 22nd after 7 aweful days I must say it was definitely not what we expected for the money we paid! We left Toronto on a Skyservice flight packed in like Sardines in a poorly ventilated Airbus. Lady in front of me puts on perfume my allergies go nuts! I ask for more ventilation. Not possible 2 hours of sneezing and sniffing! No inflight movie as not working! Boxed Cold lunch that was more cardboard than food. YUCK! Arrived in Mexico. Hurried out of the airport by a Sunquest representative to... more

We stayed at the Reef Coco Beach with our 4 and 6-yr olds from Nov 9-23 and had a wonderful time. First the positives: the staff were very friendly and helpful and took particular interest in our kids and their needs. The food was very good, particularly the soups and desserts. There were always ample hot entrees if the cook-to-order menu items were not of interest. We did not try the ala carte restaurants, so cannot comment on them. The pool was beautiful with ample lounge chairs and large umbrellas for shade as needed. We were... more

We arrived to what we thought was going to be a trip of a lifetime. As we entered the street that took us to the hotel. We became very nervous because the street was very much under contraction. The street had major holes and really had a bad smell to it. Once we arrived at the hotel we were told immediately that the hotel was overbooked and we would have to move to the Reef Club Playacar for three nights. Of course no one could explain this to us in English. Luckly my family has previously studied Spanish and could understand some of what... more

we've just returned from ONE WEEK at the Reef Coco Beach...first time to mexico and can say we were extemely disappointed ....here are the facts so people can make informed choices....before booking this trip was plagued with many problems from the onset in toronto..SKYSERVICE was awful...first charging lots of $$ for over weight...we had one bag each and it cost us $91.00 in overweight ,we pack very little..????HINT(check weight before u leave), also could not sit together and we're packed in like sardines... and we checked in 3 hrs before... more