Sol Y Mar Sharks Bay Hotel

first week was excellent going on 4* second week 3*-.service in rest 2nd week deteriated it seemed as if half staff had been taken away. tables were not being cleared.the chef on carvery thought 2 inch square of roast beef was sufficient but if asked would grudgingly give more.same with turkey,never seen it carved like he did..bread was fantastic first week but 2nd week was often frozen and would dry out quickly.food was generally acceptable to all and reps advice of white yoghurt and honey 4 breky to avvoid upset tummy gen seemed to... more

The hotel was very clean (only 3 months old). The staff were very cheerful and always smiling. Make sure you give the bar staff a small tip and they will make sure your glass is always full! and they serve you in front of the Russains! The hotel had a lot of our Eastern friends who tend to lack manners when it comes to forming a queue. The Rooms are very clean and the air conditioning was always welcome. The hotel is about 5 minutes from the airport and you do get a small amount of aircraft noise, but, nothing excessive. We had A2B... more

We flew with Thomas Cook airlines, not to be recommended, very cramped and it is a mid haul flight, so avoid if you can! Transfer with A2B travel was hassle free and easy in a decent clean minibus and we were second drop, being that you can see the airport from our hotel! Hotel: wow, we walked into a marbled lobby with lanterns and a lovely water feature. We were made very welcome and told to leave our bags, it will all be sorted for us. We were shown to our room which did not disappoint. Absolutely lovely decor, as seen on the... more

I stayed at this hotel with my husband for 4 weeks for the whole of February and we had a great time there. The first two weeks the hotel was only about 1/3rd to 1/2 full and the service was excellent. The restaurant was impeccable, with waiters clearing plates and tables immediately. The food was great, with a large selection of dishes, every evening a carvery of fish or meat, stir fry food, choice of different rice, potatoes, vegetables, other dishes of meat & fish and pasta. Always a choice of soups, breads, and the desserts were... more

Sol Y Mar was a lovely hotel, after reading the reviews on trip advisor it made our mind up that this was the best choice for us. Some guests have commented that there were queues at the bar and that the tables were dirty and plates piled up. During our weeks stay we did not encounter any of these problems and only have good things to say about the hotel. Nabeel one of the barmen looked after us during our stay and before we had even finished our drinks he replaced them and was so friendly. Whilst round the pool during the day the waiter... more

Stayed at the Sol y Mar Sharks Bay for one week, got home on March 4th. Having read previous reviews before going I was expecting the fantastic food that everyone was raving about, I was sadly disappointed, the food was boring and repetitive. The steak was as tough as an old boot and the chicken was under cooked with blood still visible. On our lasdt day the food improved, I can only assume they must have been getting complaints. The tables in the restaurant were slow to be set, waiting for cups and<br... more

We transferred from another hotel intending never return to Egypt. Our first impression was of a lovely reception, very spacious with a fountain in the middle, a lovely spiral staircase and lots of room. The receptionist (Reki, I think) provided the second, he was so helpful, even taking out his sim card so I could use his phone to call England as the paperwork had not come through yet. We were given drinks and made very welcome although we were unable to book in until later. The rooms were very nice, the towels made into different... more

The accommodation was good; being a new hotel we would expect this and were not disappointed. To start with the positives : • Nice room (big bed, balcony, flat screen) • Room cleaned daily • There were always plenty of sun beds • They offer a courtesy room for free on your last day after 12pm check out (but don’t advertise). They would much rather you pay 38euro for a late checkout. • Animation team were good. Nice activities and not too loud or annoying. In the evening noise stopped at... more

New hotel...rooms and leisure facilities were excellent...staff overworked...agree with others comments regarding catering...disorganised restaurant...dirty tables, poor selection and quantities at lunch and dinner...all inclusive was a joke as 15 mins wait for drinks in the evening...ran out of beer, wine, brandy..lots of angry guests...staff very friendly...a la carte didnt exist...no restaurant but when challenged can sit at a plastic table by the pool at night on your own...jacuzzi not working for whole 10 days...promises by management... more

We had a fantstic week here during Feb half term. The hotel is so clean you could eat your food off the floor! Food was fab and plentiful and I am a vegi so that is normally a problem for me. Staff were really friendly and wanted to do anything to make your stay enjoyable. Pool massive and jaccuzi a real bonus. We really appreciated being away from the hub of things, but being able to get to the beach and the livlier sister Jaz hotel if we wanted to, so it was ideal for us. our only moan was the kids club worker was hopeless and had a... more