Ednovean Farm

We are genuinely distressed that our concern for our guests should be interpreted in such a negative way. Fire in historic buildings is always something that requires vigilance. Ednovean is widely advertised as a non-smoking B&B, so to be awakened, near midnight, by unexplained smoke in our bedroom naturally brought a response. Charles, who is the designated fire officer, tracked the source to the lobby outside your bedroom door and he needed (legally) to ascertain that there was not indeed a fire in your room. At the very least, continued smoke would have triggered the buildings smoke alarms, awaking all the hotels guests, but more lethally, there could have been a tragic accident. Breakfast I must admit bemuses me. Our guests are always asked to let us know, in advance, if they would like something special from the breakfast menu or if they would prefer freshly baked morning goods delivered to their room. Since, the previous day, you had been so excited at the prospect of locally smoked kippers for breakfast, we assumed, that with the disturbed night, you had simply forgotten to place your order. Charles took the time to check, so you would not be disappointed, particularly as you had a long drive back to London. However it would seem that his kindness was misinterpreted. It is so disheartening that you found us interfering and grumpy - one of the great joys of a bed and breakfast, compared to a hotel is the interaction between owner and guest. Many of our guests, across all age groups, have over the years become firm and valued friends, so it saddens us, when our efforts have fallen on such stoney ground.