Hotel Gold River

Just back from Gold River and had a lovely holiday. The room we had was very clean and pleasant with a kitchenette but we really missed not having a balcony. However, our room looked out on a Wild West pretend grave yard complete with mounds of earth and grave stones. . There are lots of things I look out for when booking a holiday - but overlooking a graveyard (pretend or not) is not one of them. Perhaps if you feel this is not appropriate for a holiday, you might put in a request before you go that you do not have this view. We... more

We arrived the second week after the hotel had opened in July 2009. I am going to try to say it how it is, then you can make your own decision. We stayed in the main building - City Hall. The bell boy service is excellent and the lobby is stunning. The rooms are lovely and there is plenty of storage, nice flat screen tv with channels in loads of different languages. There is a fridge and a safe in the room. It is a short walk to the Theme Park which is great and the fast track passes you are given by the hotel are excellent. The... more

Me, the other half & our 5 year old daughter returned from 10 nights in gold river late last night - and what a great 10 nights we had. We went half board and stayed in Lucy's Mansion and loved every minute of it - from wonderful breakfasts through pool service all day in the mansion's private pool to great buffets or meals in the hotel's various restaurants. Check-in: Arrived at the main City Hall entrance, waited 5 mins before being golf-carted to Lucy's Mansion with our bags following behind and taken to the room - 10/10 Room:... more

After reading some of the previous reviews, all I can say is I'm glad we were half board! I do agree that there were teething problems, but the actual hotel is fabulous. The surroundings are suited to the theme of the hotel, rooms are spacious with 2 double beds, bathroom, built in wardrobes, one with a safe and a nice bathroom. I agree that a balcony would be nice, but there's so much to do that by the time you do get to your room all you want to do is sleep, but I totally understand that for families with younger children, it's nice to sit... more

We arrived at the Gold River after a four hour flight delay at 12 noon but were told we couldn't get in our room till 3pm but could use the pool and park (a bit difficult when our cases were with the bell boys) When we finally got our 'self catering' room which was after the 3pm you were supposed to, we thought we'd been given the wrong room. It wasn't the two bedroomed fully fitted kitchen with balcony we were expecting. It was one room, no balcony and the fitted kitchen consisted of a sink, two hot rings, (no oven) a fridge (no ice... more

right,if you have stayed in the half board accomadation or are about to i imagine you did and you will have a great time.however if you are go for self catering read on.... firstly "when travelling to spain its common knowledge that you cant book in to hotel till 3pm"the words of our invisible rep (if you want to know what company he works for and the company email me @superbob2u@aol.com as we are taking the whole issue further and cannot name them at this moment).well we didnt know this "common knowledge"and im guessing some of you... more

Lot`s to commend this hotel on, everything for the family including Portaventura Park and the nightime entertainment for the kids, Trinny the maddest friendliest childrens entertainer I`ve ever met was fantastic. Wild West Theme everywhere was very very good, express tickets were a Godsend but heres a tip, if the kids are old enough to wait use the express passes to do the water rides in the park during the day then use your room keys for express after 9pm in the evenings. We went in three or four days for the water rides then chilled... more

We arrived at 11.30am with three young children and were not allowed into our room until 3pm, even though the hotel was only half full. Although we were in a self-catering room we had no kettle and only one pan to cook with. We were told that a kettle was available at reception for 15euros deposit but when we asked for one they said that they had run out. Whoever decided to build a 4 star plus hotel with no balconies has made a big mistake and should be sacked. This was a major issue as being able to sit out in the evening while my... more

It's all finished now and they are getting over the teething problems - responding very quickly! We loved the location making it so easy for the Theme Park. The surroundings are great with the Wild West Theme. We all loved the pools - with loads of space, loads of loungers! The Buffet restaurant had good selection and a fast service. The Opera House Restaurant - we would recommend for a lovely a la carte menu. The Texan Restaurant was neither Tex nor Mex, and we would avoid that again. The Dine around option with PortAventura gives... more

Hotel is in a fabulously close proximity to the Port Aventura park and this is it's redeeming point. The hotel could be excellent it just needs to sort out a few teething issues, the service is so very slow, when you actually get to speak to someone they are really good but the waiting is very tedious! Bar and restaurant staff are also very disorganised and tended to spend most of the time running around like headless chickens getting not a lot done and ignoring the guests. This is a real shame as the decor and cleanliness it excellent. The... more