Derry Raghan Lodge

1 reader found this review helpful

The hotel smelled very badly of cigarette smoke - due to cigarettes being smoked. The young man on reception smelled of drink. The room was so dusty we could write our names on the surfaces. Service was most definitely NOT with a smile. I asked for a jug of fresh milk for a cup of tea - clearly not the done thing to do. The cups in the room had not been washed from previous use. I asked for clean ones - clearly not the done thing to do. An explanation was given as to why a pillow slip was missing in our room but on inspection of the undercover slip it was dirty and had someone else’s hair on it!. That was enough. I walked down with the slip and pointed this out to be greeted by swearing from the young man I met earlier. We decided to check out. I was then treated to "Have a nice day" by the same young man heavily loaded with sarcasm. The lady owner looked a little uncomfortable. I pointed out to her that this attitude and his swearing was why we were leaving. I was then pursued to my car by the same man in a very aggressive manner. What a welcome to Chester ! This was the only Hotel for miles around with Vacancies. I now understand why! My advice - leave it well alone! This was a poor 2 star Guest House at 4 star prices. Look elsewhere.