Hotel Haiti

1 reader found this review helpful

I have recently returned from a 10 day all inclusive stay in the Hotel Haiti at the end of July. The weather was fantastic at this time of year- a lot hotter than expected. On the whole the majority of staff are friendly although a couple of the barmen were very rude at times towards hotel guests. Food is of a good quality with an excellent choice of desserts, however not much for vegetairians so bear this in mind if planning to stay here. The facilities available were excellent with activities for all ages including bingo, bowling, rifle shooting and water polo and there was a large quantity of sunbeds avialable so there were some still available well into the afternoo- however not sure whether this was just due to the time of year. We felt that the entertainment team could be improved as they would often segregate themselves off to only the guests they wanted to talk to and were not inclusive of all the hotel guests. We had two double rooms which were basic but in a good condition and cleaned daily. The lifts could be extremely slow and often break down so I would advise using the stairs where possible. The resort of Ca'n Picafort is relatively quiet so I would say more suitable for those looking for a calm relaxed holiday and families rather than young people. On the whole a good relaxing holiday.

1 reader found this review helpful

I have recently got back from a 11 night stay in Hotel Haiti this July.
Havinging mixed feelings before I wet I was a little dubious about what to expect.
There isn't much to fault with this hotel really.
It is very good value for a 3*
Food was very good, plenty of choice and always hot.
All staff were kind and efficient.
Hotel clean, entertainment not too bad (not brilliant either).
Childrens entertainment ok, my son wasn't bothered about joining in but plenty of other kids were.
No fighting for sunbeds on out 1st week as kids hadn't broken up yet, different story on the second week though.
No one objects to putting towels out early if you want to secure a sunbed though.
Did a couple of trips:
Caves of Drach - Rubbish !!
Pirates - Excellent - must see.
I would go back to this resort and hotel again.

I am 16 years old, so no I have not had many holidays and I do not pay for them myself.
But I stayed at Hotel Haiti for a week with my Mum, Dad and little brother of 11.
Firstly, you would probably come on holiday for a rest, to relax, to lie in.. But you can't lie in bed for the morning because at the crack of dawn you have to wake up to reserve a sun bed. By about half past eight in the morning, they're all gone (thats why I said you HAVE to wake up).
If you don't manage to get a sunbed you get the option of sitting in chairs on a tile-based decking for the day. These chairs are wicker, plastic, very hard and definitely NOT comfortable.
But then we see a sign by the pool saying 'Due to less sunbeds than people, if a towel is left on a sunbed for longer than 30 minutes, one of our staff will move it and give it in to reception.' Thats funny, in Majorca, does the whole day mean half and hour? I never saw ONE towel moved even if someone wasn't on it for hours. And the Thompson rep actually told new people that came in that they moved them! THEY DIDN'T!
Okay, so all your sunbeds are gone, try the 10 minute walk to the beach? Okay, its more like 20 when you're strolling, but when you get there, you have to pay for sunbeds and if you don't get sunbeds, the beach is SO busy that I'd be surprised if you even found a spot to lay your towel anyways.
The pool is freezing cold anyway, you were either too hot or too cold.
I've just finished my GCSE's so I'm very familiar with my schools cantine, good job really because it means I could relate to the food service that was at this place. Serve yourself? Oh I see, like a buffet! Varied foods everyday? Not for breakfast. Salads were always similar. Being there for a week and I saw only two kinds of soups. There was always some form of an english meal cooked in a different (usually worse) way. Chips and pizza! So probably good for little kids? But I can't say that I was impressed... at all.
Desert-wise was quite interesting, because if you didn't have any of the fruit salad one day, you could probably have a bit of it jammed into the cake the next! Good recycling guys!
The waiting staff had the cheek to ask for tips even though the only thing they do is run over your feet with a cart of plates and take your plate from under your nose quicker than they rushed past you in the first place!
Now, about the rooms, the first thing I noticed was the threadbare carpets, you could probably ignore that to be honest, so we did. And then our beds we found, were camper beds! Very uncomfortable, and their idea of a double bed was two beds pushed together!? Okay..
The maid came in everyday and changed our sheets and brought us new towels, that was good! The bathroom facilities were pretty good too! Hot showers and that.
When we recieved our key cards, they were in a little wallet thing.. in this is says 'We ask all our hotel residents to keep quiet at night to ensure comfort of others', and I mention this because at about half past midnight, not only do we hear a lot of noise coming from the stairs, BUT it was the entertainment reps of the hotel!
We did have a good day when we went to Rancho Grande, a Texas-based ranch where you get a BBQ buffet and ride horses around, but we had to pay extra (A LOT EXTRA) for that.
And we also got to go to the water park, Western Park and Marine Land. These too were both very good! But for a lot of extra money...
Now, our last day was interesting. I am not exaggerating any of this. As there is little to do for my age group, I was sat around with my parents. Our flight was at 4am, we were getting picked up at 00:45am and we had to check out of our hotel at Midday the day before. Okay, thats fair enough. There was a courtesy room for half an hour in case we wanted to get changed or showered (but I don't know anyone that can be ready within half an hour). We actually were sat around the whole evening having to put up with the likes of the cheesy entertainment, a holiday rep with an average singing voice who was lairy anyway! and also the fact that the barstaff were actually telling us that we couldn't sit in certain places because they had to clean! We were moved TWICE. We paid good money to stay at your hotel, and its midnight and we want to sit down and wait for our coach to come so we can get out of this average place, and the mostly-spanish-speaking barstaff and moving us from where we're sitting! So in the end, we went and sat outside for about 45 minutes waiting for this coach. We had had enough.
I don't recommend this hotel. At all. Neither do my parents.

1 reader found this review helpful

Just back from a week all inclusive staying in Haiti. Hotel is a bit tired looking, room could do with bit of an upgrading, bathrooms bit shabby, but always lots of hot water and clean towels. Excellent food every day and lots of ice cream and ice lollies. Brilliant entertainment by Josh and Jade. Only gripe is sunbeds are all "towelled" by 8am so if your not quick you don't get one. Overall had a great holiday and would definately go back again.

clean, pleasant staff, need more for the teenage kids, no snooker or table tennis.

2 readers found this review helpful

I got back from the Mallorca two days ago. Me & my family stayed at Hotel Haiti and we all enjoyed it very much. The whole place was clean, the service was great and the food was delicious. 3 times a day there was a hot buffet on offer (breakfast, lunch & dinner)along with afternoon & evening snacks. Breakfast was the same everyday but there was still a variety and for lunch and dinner there was a selection of different meats, salads and there was always pizza & chips on offer if nothing took your fancy. Along with a selection of puddings.
Another thing is there is a big freezer full of ice-creams & you can help yourself anytime.
The staff were great and done their best to ensure we were ok. The bar staff were always on hand for a drink & the maid would come in everyday to make up the beds & give you fresh towels etc.
The entertainment reps were fantastic, Josh & Jade were always busy making sure the guests were entertained with activities running throughout the day & shows in the nighttime & Josh had us in stitches, even during the kids disco! Although, the cabaret wasn't always that good, but if your having a good time, it's something that doesn't seem to bother you.
The only small thing we had a problem with was the sunbeds... There are signs everywhere stating that if you reserve sunbeds for more than 30 minutes, your towels will be removed by the staff. But were they... Nope! People would get up really early and place their towels on sunbeds (even for their kids who weren't in the slightest bit interested in using the bed) then go out for the day (say until about 4pm) leaving no sunbeds for the people who actually wanted to use them during the day, and the staff did nothing about it. Although we did just put our towels down on te grass and it was quite comfortable there, but that's not the point.
Overall we loved staying at Hotel Haiti and would definatley go back there.

1 reader found this review helpful

Just got back from this hotel after a 7 day holiday and it was lovely.

We went along to hotel hiati in the 1st 10 days of may, apart from the weather, which was wick, we had an amazing stay. Food was gr8, hotel clean and tidy, all inclusive stay was right up there with the best. We feel in love with josh, who always went out there to help us and make us feel special. Only downside was the seating space in the evening for the entertainment, if u wernt there early, you didnt get a seat. But a gr8 holiday had by all.x

4 readers found this review helpful

what can i say a brilliant holiday clean with brilliant food normally you get fed up after 2 weeks but not here. entertainment brilliant josh is really good at his job brings a smile to your face especially when he takes you to the water park full of fun. Didnt think the girl entertainer was that good her heart doesnt seem to be in it like josh s. I had read reviews with mixed messages but i cant fault the hotel at all the bar staff were really freindly.If i had to mention one thing was the smoking but buy the 2nd week they stopped them smoking in the front of the lounge which was really good. I like to go to different places each year but i think i will find it hard to find better .My father in law and mother in law came with us they had been to all these tompsons golds but they said this is up there with them.Brilliant holiday !!!!!

6 readers found this review helpful

Ten of us of mixed ages just returned from ten nights all inclusive had a great time. We found all the staff very friendly and approachable, Juan and his barstaff were great. The staff in the restaraunt were very helpful and always had a smile for the children. The food was always hot, ribs were the favourite. The hotel entertainers were a great, get to know Josh he's a great laugh and join in the activties its all part of the fun. If you want help from the reps talk to emily she is really helpful and up for a laugh, we would go back any time.